Rated 4.2 out of 5 by 266
Rated 4.0 out of 5.0 by Convention Director Great location! Awesome Catering staff!
I highly recommend this hotel for conventions and family vacations. The concierge (Maria) was super helpful with maps, brochures and coupons for our National Triplet Convention group.
July 19, 2014
Rated 5.0 out of 5.0 by snecak Perfect hotel
The location of this hotel is awesome. They have bikes you can rent on the property and they were about $5 cheaper than other places and very convenient. We rode all the way down The Strand to Venice Beach and I highly recommend doing that if you have a day to explore. This hotel was very nice! The staff was excellent from the maid service to the staff in the restaurant Splash to the very sweet and accommodating staff (Maria) in the VIP lounge. I highly recommend readers to become a Rewards club member and stay at this hotel chain whenever you can because they do really make an extra effort to award you for your loyalty. We as travelers really do appreciate this! Everything about this place was just right! Also the bellman who helped us rent the bikes was awesome! Super sweet and happy to help in every way. The service was just great and I was impressed. I will stay here next time for sure!
July 19, 2014
Rated 4.0 out of 5.0 by Dewjac7 Great location but hotel need more thought.
Across from Redondo Beach marina and pier. Lots of eating places and shopping. Paddle board, boat and bike rentals. Not a lot of traffic if you stay near the beaches. Room service was great. Also the concierge was helpful. Hotel needs to rethink the layout. Only one ice maker and vending machine per floor and its at one end of the building, so if your on the other side its a long walk. Pool is on second floor and again on the south side of the hotel so if your on the north side its a long walk. Room was clean. bathroom has granite counters but not a regular door. bath had what I felt were slated double closet doors with a latch and no lock. latch was bent and didn't work. bath tub was strange, like when you stepped out the floor seemed lower then the bath tub floor. a couple times I almost fell. Also when I lifted my hand to put shampoo on my hand it the ceiling, I am 6'2''. Air conditioning has a censor that shuts off the air when you leave the room so when you come back the room is warm. No microwave for leftovers from the nice places to eat.
July 18, 2014