Crowne Plaza Richmond Downtown

Hotel Front Desk: 1-804-7880900

Hotel Fax: 1-804-7880791

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Richmond International Airport (RIC)

- Distance from hotel: 9.8 MI/ 15.77 KM South West l

- Interstate 64 West to Interstate 95 South/5th St. Exit. Follow 5th St. to E. Franklin St. Turn Left on Franklin then Right on 6th St. Turn Left on Canal Street.

Washington Dulles International Airport (WAS)

- Distance from hotel: 121 MI/ 194.73 KM South l

- I-95 South to Richmond, VA to Canal Street Exit.

Baltimore Washington International (BWI)

- Distance from hotel: 139 MI/ 223.7 KM South l

- 95 South to Richmond, VA to Canal Street Exit

Amtrak Main Street Station

- Distance from hotel: 1 MI/ 1.61 KM West

- From the Amtrak Main Street Station, Follow Main Street East to 6the Street. Turn Left onto 5th Street and follow until it dead ends at the Crowne Plaza Richmond Downtown .

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- The Crowne Plaza Richmond Downtown offers self-parking in an attached parking garage with elevator access directly into the building. Hotel also offers Valet parking. Both self and valet parking have fees associated that includes in and out privileges

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 379 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Lacking for major hotel chain


23 January 2015


On the positive side, the staff was friendly and the rooms were modern and clean.

The downside was the front desk staff. There were either unwilling or unable to process some basic mandatory functions regarding check in and billing. Dealing with the front desk seemed slow and clunky. The front desk staff were friendly but that was about all I can say for them.

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Overall Experience


20 January 2015

Guest room, conference room, restrooms - too cold!

Posted byHotelStaff
21 January 2015
Dear Doretha, thank you for taking the time to provide your valuable feedback. I would like to apologize that you would have to experience any area of our building that was not comfortable much less multiple areas. I have called our contractor onto the property to conduct a complete review of these areas and to correct today. Again thank you for your feedback.
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All good!!


19 January 2015


Not a single negative. Staff was great, place was clean, hot tub was great!!

Posted byHotelStaff
21 January 2015
Hello Deadhead77, thank you for your wonderful review. Fleshly painted Hot tub is waiting your return
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Shuttle was slow


16 January 2015

Room and atmosphere was awesome. However, had issues with the shuttle service. Was told shuttle would be at my location in 5 to 10 minutes. It was 45 minutes to an hour.

Posted byHotelStaff
21 January 2015
Hello Scotty345, my sincere apologies that you had to wait for our shuttle after being told it was on the way. I am meeting with our team today to discuss and correct. Thank you for providing your feedback and we hope to see you again.
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