Crowne Plaza Richmond Downtown

Hotel Front Desk: 1-804-7880900

Hotel Fax: 1-804-7880791

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Richmond International Airport (RIC)

- Distance from hotel: 9.8 MI/ 15.77 KM South West l

- Interstate 64 West to Interstate 95 South/5th St. Exit. Follow 5th St. to E. Franklin St. Turn Left on Franklin then Right on 6th St. Turn Left on Canal Street.

Washington Dulles International Airport (WAS)

- Distance from hotel: 121 MI/ 194.73 KM South l

- I-95 South to Richmond, VA to Canal Street Exit.

Baltimore Washington International (BWI)

- Distance from hotel: 139 MI/ 223.7 KM South l

- 95 South to Richmond, VA to Canal Street Exit

Amtrak Main Street Station

- Distance from hotel: 1 MI/ 1.61 KM West

- From the Amtrak Main Street Station, Follow Main Street East to 6the Street. Turn Left onto 5th Street and follow until it dead ends at the Crowne Plaza Richmond Downtown .

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- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- The Crowne Plaza Richmond Downtown offers self-parking in an attached parking garage with elevator access directly into the building. Hotel also offers Valet parking. Both self and valet parking have fees associated that includes in and out privileges

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Hotel Highlights

Other Richmond, VA hotels cannot match our friendly service and upscale amenities, especially the Crowne Plaza Sleep Advantage® program. We feature a fitness center and an indoor pool/sauna, and the Great Room and Pavilion Cafe offer two delicious dining options.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 447 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

One of my favorite hotels


April 20, 2015

The staff are very friendly and helpful. Lovely place to stay.

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Service was not good


April 19, 2015

My parking garage key never worked coming in or leaving even after having new room keys made

Could not get served in the restaurant durning open hours due to the lack of kitchen staff personnel
Elevator broke down while on it, just went out of sevice for a few minutes then remained out of servuce for the remainder of the weekend causing extend wait times to catch an elevator.

Room was not serviced until late afternoon after 1:30pm long after we left the room for the morning.

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April 17, 2015

Registration was a disappointment. The hotel did not seem prepared for the guests. I arrived at 3:30 and could not get registered until 6:00 or so. That truly affected my overall rating of the experience.

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Another memorable stay here.


April 17, 2015

My wife and I had another memorable experience here. We have been coming here for the last 6 years to spend a nice weekend visit in the Richmond Area. We arrived a little bit earlier than check in time, but was advised by Althea that we were getting an upgrade to a suite and if we wouldn't mind a short wait while our room was being prepared. After about 15 minutes, Althea invited us to wait in the bar and enjoy two complimentary drinks. (I'm Platinum IHG# When our room was ready, she came into the bar to present us with our room key. The bartender # I didn't get his name) also presented us with two more drinks on the house. What a nice reception we received from the staff. The room was awesome, and I just wanted to thank the staff for a job well done.

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