Rated 3.0 out of 5.0 by mwkelso93 Restless
I stay at lots of your hotels this one is good but they need to pay a little more attention to all the cobwebs on the bathroom ceiling. I could knit a shirt with them, Also someone on the second floor smoked in the room for a day an half I did mention it to the staff they stopped it, I'm suprised hosekeeping diden't notice it.
May 21, 2013
Rated 5.0 out of 5.0 by Key56 Affordable Room Just Outside the Beltway
We recently stayed a week at the Crowne Plaza in Rockville. The room was spacious and the bed comfortable. Everything was clean and in excellent order. The staff was very friendly and helpful. If you are looking for a less expensive way to stay in a really nice hotel in the D.C. area, this is a good choice. Thanks especially to Alan, Sean and all the other van drivers who dropped us off and picked us up daily from the Shady Grove metro stop. These guys also provided some really great info to help us catch a direct commuter bus (at only $5 each!) to the BWI airport. When we are back in D.C. we will stay here again!
May 17, 2013
Rated 5.0 out of 5.0 by Malu Great Experience
It is always great to stay at Crowne Plaza in Rockville. The team is always wowing the customers, they have helped me with any request or accommodation. They go the extra mile!!! One the Manager, Amit, is very professional and every time that I stayed there is very attentive.
May 13, 2013
Rated 1.0 out of 5.0 by cjvmfm Excellent Place to Spend a Few Days!
The Crowne Plaza Rockville, MD is a beautiful hotel in an attractive corporate setting. Every member of the staff that I dealt with was friendly and efficient. The rooms and common areas are attractively decorated and well maintained. Use of the shuttle is simple and timely. The food in the hotel restaurant for breakfast and dinner is delicious and not outrageously priced. The exercise area is spacious and although limited equipment, it is clean and sufficient for a daily workout. I would stay at the Crowne Plaza Rockville again and hope that those who read this will try it.
May 5, 2013
Rated 1.0 out of 5.0 by Ronee810 Too much noise
The room was lovely, the staff was caring but the noise was intolerable . The party with the pounding bass that went on until midnight was unbearable. When the music stopped the party goers continued to loudly ,very loudly enjoy themselves. We should have not been assigned to this room. Perhaps in the future you could assign the party people to the rooms near the party,not people who are not involved.it is a shame because if we were in a different part of the hotel we would have had very nice experience.
April 26, 2013
Rated 5.0 out of 5.0 by ddmh1257 Glad we chose your place
Our stay was very enjoyable. The room was very clean and comfortable; we had a suite which as surprisingly affordable. The best part of the stay was your shuttle drivers who made our trek to the Metro easy and relaxing. you have a great group of drivers and they are to be commended for the their great customer service.
April 12, 2013
Rated 1.0 out of 5.0 by Heather70 Horrible Housekeeping!
Nail clippings on the carpet, clumps of long, black hair on the towels and on the bathroom floor, funny smell, and ants! this was probably the worst hotel we have ever stayed in and we frequently stay in hotels! When I mentioned the above to the clerk at the front desk, he was not at all helpful and almost ambivalent. I was appalled by the room and by his lack of concern. I would not recommend this hotel and I doubt we will stay in ANY Crowne Plaza hotel again based on this experience.
April 10, 2013
Rated 2.0 out of 5.0 by RickL A few issues
Overall, this is a fine facility, and I do expect to return. However, one major issue occurred. I discovered small ants in my room. Upon checkout I reported this to the desk clerk, who seemed only mildly disturbed. She offered no form of apology beyond "sorry about that". This surprises me, as your chain always seems quite concerned about full customer satisfaction, That incident was not satisfying......
One minor issue that was not exclusive to my room was the lack of refresh on my coffee - the explanation I overheard was that the facility ran out of regular coffee hence no replacements in my room.
I did notice a rather perfumey scent in my room when I first arrived, and I reacted pleasently to that - now in retrospect, maybe that smell was cover for the ant-spray smell ... if they were previously aware of that problem....
April 9, 2013