Rated 4.1 out of 5 by 59
Rated 5.0 out of 5.0 by smart039 Overall Great Place
I enjoyed this hotel during my vacation getaway. Other than location this is a good hotel with the minimum amenities I was looking for in a hotel. Great View of the Pool area.
May 16, 2013
Rated 3.0 out of 5.0 by fahdms Poor hotel in a good location
Seeing as this is a Crowne Plaza the hotel is very dated and the rooms/bathrooms are in severe need of a refurbishment. Bearing that in mind this hotel is too expensive.
My Priority Club status was not recognised and the receptionist tried to package the services I had paid for as a complimentary offer from the hotel (bigger room and Wi-Fi).
The shuttle service to central Rome is very useful and the concierge was very helpful. The free parking facilities are useful for those driving.
May 12, 2013
Rated 4.0 out of 5.0 by Alanb777 Ok
I booked on the Internet using my points. Normally as a platinum priority card holder I get an automatic room upgrade. This did not happen and I did not want to make a fuss so I said nothing. The person who booked me in did not offer me the other normal perk for the status ie free Internet but gave it to me when I asked.
The continental breakfast at most hotels includes fruit and yogurt and bread plus some cold meat. I was surprised that these were excluded from the options. Service was friendly.
Bath room plug was broken so we could not empty the bath on the first night but was repaired the following day on our request.
May 9, 2013
Rated 5.0 out of 5.0 by JTM7 English speaking friendly and hospitable
Great 5 star hotel away from the hustle of the city. The hotel has great amenities and a wonderful breakfast buffet. The pool was a welcomed treat, just had some cloudy weather that didn't allow for good usage. The hotel has a shuttle which is beneficial, but we took the metro everywhere. It was only a 15 min walk away down a busy road, but it worked fine.
May 7, 2013
Rated 5.0 out of 5.0 by guidelinesceo EXCELLENT VALUE--GREAT STAFF
Along with a group of 40 people we spent two enjoyable nights here. Staff was accommodating and the food was excellent. I was completely satisfied.
April 24, 2013
Rated 4.0 out of 5.0 by claudio99999 Crown plaza
I am part of cruise industry , or better working for more that 14 years in cruise industry. Everything was fine except I can say room 301 in rest room the cleaning shall be done more deep, that mind sinks , have residue but all the rest things was perfect I will again come back.
April 24, 2013
Rated 4.0 out of 5.0 by BMOC OUTSTANDING LOCATION, BUT
The food service was outstanding as was the room and housekeeping. The front desk which is most times the best was questionable. I speak many languages but not Italian and only one fellow spoke English well which is fine but this point really messed up my transfer from Hotel to airport on the last day. Yes I got there on time but I had to pay twice for the same services. Also the extra charges were not exactly correct but I did not say anything about it. Just nickel and dime stuff like an extra 6 Euro. But missing the flight would be a big deal. Still it is not the fault of the Hotel if these indendent companies don'r perform well. The regular Hotel shuttal was excellent and I got there on time for the flight. So all in all it is a wonderful Hotel and a great location really liked the lobby bar and the breakfast staff. When I come to Roma again I will stay here.
April 21, 2013
Rated 4.0 out of 5.0
by LadyDee Great spa experience shame about the food
Lovely hotel, could do with some refurbishment or re-decoration in places. Comfortable bed, generous room facilities with restocking of products e.g shower gel, soap, towels etc daily.
Hotel food needs to be radically improved. Very expensive and not very delicious, we had to eat out every evening.
Spa and indoor swimming pool and fitness centre a plus, shame the hotel does not admit under 16s in the pool. My 11 year old daughter unhappy not able to use swimming pool and outdoor pool was unavailable during the month of April when we visited.
April 18, 2013