Rated 4.0 out of 5 by 299
Rated 4.0 out of 5.0 by AMY1212 Great rooms and front desk staff! Not so good in the hotel restaurant!
The rooms were nice and spacious! Great views as well! Didn't hear the planes and they fly right above you. At check in the staff was excellent! Had breakfast in the hotel restaurant. Not a good experience. We were sat and given drinks, but then nothing after that. We had vouchers for the buffet, but no one told us anything. We sat there for like 5 min wondering if we can just go help ourselves and we didn't know where it was. Noone checked on us till the end of our meal. The eggs were very runny. The butter was so hard it wouldn't spread on the toast. Hotel bar was nice. A little expensive for a cheap glass of wine, but overall nice atmosphere.
December 18, 2013
Rated 5.0 out of 5.0 by MissM3721 Great Hotel, Wonderful Staff.
Everyone from the front desk to the resturant were great. Marsha, Alex, & Jin were awsome, coming back soon.
December 16, 2013
Rated 4.0 out of 5.0 by momar1980 crowne plaza rosemont,il
nice clean room. no complaints. good value for the money
December 15, 2013
Rated 5.0 out of 5.0 by sealex Great Attitude!
When I returned after a cancelled flight, the registration clerk greeted me by name & extended my earlier reservation.
December 12, 2013
Rated 5.0 out of 5.0 by Kanta Clean and comfortable with great service
Excellent staff, friendly service , and most of all very clean and comfortable. It was close to the airport and had shuttle service .
Will definitely stay there again.
December 11, 2013
Rated 4.0 out of 5.0 by Swede2 Decent stay
Rooms, cleanliness, front desk staff and food were great. The restaurant and bar waitstaff could be better.
December 11, 2013
Rated 5.0 out of 5.0 by LowT Excellent Check In
Marsha should be commended on her approach with priority club members. If only all hotel staff could connect as she did. Recognized my status and my weary journey and made me smile and offered lodging as it should be offered. The best I've seen in awhile.
December 10, 2013
Rated 5.0 out of 5.0 by Shushuuuu Comfortable bed and timely service
Stayed at the hotel for two nights during a conference. The color scheme of the rooms is pretty and calming, service was wonderful, and overall nice staff.
December 4, 2013