Crowne Plaza Salalah

Hotel Front Desk: 968-23-238000

Hotel Fax: 968-23-235137

Hotel Email: reservations.cpsalalah@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Salalah International Airport (SLL)

- Distance from hotel: 6.21 MI/ 10 KM South l

- Complimentary shuttle available

- From Airport Road take left from Burj Al Nahda Roundabout towards Ar Rubat Roundabout then take right turn to reach Al Khandaq street for Crowne Plaza Resort Salalah.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- The parking spaces are located as centers the Resort premises.

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Hotel Highlights

Crowne Plaza Resort Salalah offers dozens of family activities. Tee off on the par-3 garden golf course, challenge friends at beach volleyball or test yourself with watersports on the sea. You can ask our Concierge about scuba diving at the international diving centre nearby.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 128 reviews
94%
Recommend This Property
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Ratings Breakdown

128reviews

  • 5 Stars
    79
  • 4 Stars
    32
  • 3 Stars
    10
  • 2 Stars
    3
  • 1 Stars
    4

ESTANCIA MUY AGRADABLE

By

May 21, 2015

platinumelite

Es muy positivo ver que el hotel sigue en su línea ascendente ; Soy cliente asiduo y me alegra constatar la evolución a nivel de personal (excepto restaurante) y servicios.

El único punto negro del hotel sigue siendo el restaurante, quizás debido al cambio constante del personal, se nota falta de training y conocimientos profesionales.

Como resort, el hotel es una de las mejores opciones en el Sultanado de Omán.

Volveré, sin duda.

Posted by HotelStaff
May 26, 2015
Dear Guest, Thank you very much for your feedback placed on IHG Guest Reviews and choosing Crowne Plaza Resort Salalah for your recent stay. It is a privilege to have you as our Platinum member. We are delighted to hear that you appreciated the improvement of our staff and services.We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. However, we do apologize for the negative impact of the restaurant staff services. Rest assured that this matter will be looked into and will work for its betterment. We are looking forward with pleasure to welcome you back once again to our beautiful resort. Sincerely, Manuel Levonian General Manager
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Crowne Plaza immer eine Reise wert

By

May 20, 2015

club

Die Höflichkeit des Personals ist einmalig. Man fühlt sich ernst genommen und wertgeschätzt. Der Service ist noch ausbaufähig in Bezug auf der Schnelligkeit beim Bringen der Getränke und beim Abräumen der benutzten Teller und Gläser, was durch entsprechende Schulung schnell behoben werden könnte. Das Zimmer wurde jeden Tag gereinigt und das Bett frisch bezogen. Lediglich der Tisch und die Brüstung auf der Terrasse wurden vergessen. Bei Reklamationen das Zimmer betreffend war die sofortige Abhilfe vorbildlich. Die allinklusive Getränkeauswahl muss leider in Bezug auf die angebotene Bier- und Weinauswahl kritisiert werden. Es fehlt eine zweite Biermarke bzw. -sorte und Roséwein. Sehr schöner Strand mit vorhandenem Baywatching. Die Poolbar ist auch toll. Die Massage war prima, allerdings war eine Entspannung nachmittags um 4 Uhr im Fitnesscenter durch herunterfallende Gewichte und lautes Gerede auf dem Flur nicht möglich. Die Essensauswahl und -qualität waren vollkommen in Ordnung. Besonders schönes á la carte Restaurant direkt am Strand. Freitags gibt es auch für die Allinklusivgäste Barbeque. Verbesserungsbedarf besteht noch bei der Behandlung der Allinklusivgäste. Es wäre doch empfehlenswert hier den Gast keinen Unterschied spüren zu lassen.

Posted by HotelStaff
May 26, 2015
Dear Guest, First and foremost, I would like to thank you for being our IHG Rewards Club member and for choosing Crowne Plaza Resort Salalah for your recent stay. We try to create Great Hotels Guests Love and appreciate your positive feedback regarding our staff courtesy, room cleanliness, beautiful beach as well as food selection. However, I realized that you did not fully enjoy your stay in our hotel due to some shortfalls you have experienced. Please accept our sincerest apologies about your preference on the offered beer and wine selection in the All Inclusive package. Rest assured that your comments for improvement will be discussed by the management and will be looked into. At Crowne Plaza, we take such comments constructively and try to improve on our services & quality. Again, we do apologize and regret that this impacted your experience at our hotel. We look forward to welcoming you back with pleasure on your next visit to Crowne Plaza Resort Salalah. Yours truly, Manuel Levonian General Manager
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Hotel

By

May 20, 2015

It's not really a 5-star. If you imagine you're staying in a 3 or 4 star it's actually fine, but then you're still paying 5-star prices. The staff are all very friendly and try to be helpful but there is a serious lack of information (main reception and restaurant staff not even sure where I could get a cup of tea, or what time dinner starts). And some of the policies are bizzare - no food or china by the pool, so you can get a beer in a plastic cup, but not a cup of tea or anything to eat. The only lunch restaurant is off the lobby, the food is good but the service is slow. Beautiful setting on the beach and nice pool and splash park for children, although in the afternoons the pool gets very crowded with non-hotel guests and swimming lessons.

Posted by HotelStaff
May 21, 2015
Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Crowne Plaza Resort Salalah for your recent visit. Please accept our sincerest apologies for the shortcomings you have encountered. We do respect your view regarding staffs slow service and lack of information so as the services offered by the hotel like non availability of food by the pool. Rest assured that these issues have been shared to the concerned department heads in order for them to take necessary action. Our goal is to continue to improve our services to ensure that we offer the best of services standards which you expect. Despite the challenges you experience, I am delighted to know that you appreciate our beach setting and the pool, an aspect preferred by many of our guests. Again, we do apologize and regret that some of our services impacted your experience at our hotel. Meanwhile, I remain at your disposal for further assistance and we look forward to welcoming you back with pleasure on your next visit to Crowne Plaza Resort Salalah. Yours truly, Manuel Levonian General Manager
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Relaxed yet efficient

By

May 13, 2015

club

I've been staying at the Crowne Salalah regularly for nine years. The staff are attentive without being too close, and the overall atmosphere in the hotel is calm without being sloppy. The beach is obviously a great natural advantage, and the hotel makes the most of it by keeping it clean and having a substantial bar/restaurant area just a few metres from the sea. They call it Hafa, the Edge, because when looking directly out to sea the next land mass is 10,000Kms away; the Antartic. Standing on the beach is like standing on the edge of the world. Close by is a small museum and archaeological dig, and Khor Ruri is an easy drive in the opposite direction. Both ancient ports existed for millennia, integral to the ancient trade routes and the spread of frankincense. A trip into the hills is usually rewarded by being surrounded by a heard of camels, a little surprising if one is accustomed only to being surrounded by sheep. Salalah as a city is expanding, with improved shopping, eating facilities and airport access. Overall it's a wonderful place to stay; chill and/or explore, it's up to you.

Posted by HotelStaff
May 14, 2015
Dear Guest, Thank you very much for your continued patronage and for being our IHG Rewards Club member. We are glad that you are delighted with your stay with us. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. This is why a wonderful review like yours is our own success story. Your high rating on room cleanliness and service are very much rewarding. We have a great team working in the hotel and we will relay your positive comments to all of them as a further motivation. We are looking forward with pleasure to be of service to you again for you next visit to Salalah. Kind regards, Manuel Levonian General Manager
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