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Rated 4.2 out of 5 by 107 reviewers.
Rated 4.0 out of 5.0 by Schönes Hotel bis auf Umbauarbeiten Hotel an sich schön und Service gut. Leider keinerlei Angabe zu aktuell massiven Umbauarbeiten in und am Hotel. Daher Blick auf Baustelle statt Terasse und gelegentliche Ruhestörung. August 14, 2014
Rated 5.0 out of 5.0 by Good experie nce overall We were traveling on vacation and were very excited to come. Our room upgrade (thanks to Platinum Elite status) was great, especially since we had friends who were able to spend some time visiting with us in the room. Our beds were very comfortable. All of the staff members that we spoke to were extremely helpful. We did have a problem due to the current construction on the roof - our 4th floor room did have a problem with water coming in when it rained, mostly due to the current roof construction. The staff did their best to try to help us. They offered to change our room, but unfortunately did not have the same type of room available at that point as the festival was starting in the area at that point. But overall, we were very happy with our stay there. We hope to get a chance to come back when the new rooftop area is finished. July 23, 2014
Rated 5.0 out of 5.0 by Extraordinary Staff and breakfast buffet At first glance, this hotel is currently under renovation which detracts from the views avail etc. However, the staff is extraordinary. The best I have encountered anywhere in Europe. You are on a first name basis immediately and they take care of any issue immediately including problems with Rental Car companies as was our experience. They also have the best Breakfast I have found outside the U.S. If you have kids with you, this alone may be reason enough to stay here. There is also a Beer Cellar restaurant which makes it hard to want to eat out. We wont stay anywhere else going forward when in the Salzburg/Berchestgaden area. The rooms are typically small however we only use them for sleep and showering for which they are perfectly adequate. July 21, 2014
Rated 4.0 out of 5.0 by Dachausbau bis september 2014 herrscht unruhe in den obersten etagen, da das dach ausgebaut wird July 21, 2014
Rated 4.0 out of 5.0 by Alless in allem. OK Nach Beendigung der bauarbeiten sicher ein tolles Hotel. July 20, 2014
Rated 4.0 out of 5.0 by Great comfort and food Nice room with a really nice bed with White sheets and pillows. Also a very nice restaurant in the basement with a cosy atmosphere. We recommend this as a super hotel in Salzburg. July 16, 2014
Rated 3.0 out of 5.0 by Poor start but excellent service afterwards! We had a problem with the terrible noise from the construction work on our first night. We were woken up by hammering and drilling in the room opposite at 0705!. However the staff dealt with the problem immediately and made the rest of our stay much more comfortable. Special mention to Lara in the Reception who was excellent in the way that she looked after us and was always smiling! I can also add that all of the staff in reception and in the restaurant were extremely helpful and pleasant Once the construction work is complete the hotel will be stunning and we would definitely visit again July 15, 2014
Rated 5.0 out of 5.0 by Great hotel with expensive breakfast We were able to check in early and given an upgraded room. The room was clean and comfortable. Breakfast was good but too expensive for what was served July 14, 2014
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