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Rated 4.2 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by Extraordinary Staff and breakfast buffet At first glance, this hotel is currently under renovation which detracts from the views avail etc. However, the staff is extraordinary. The best I have encountered anywhere in Europe. You are on a first name basis immediately and they take care of any issue immediately including problems with Rental Car companies as was our experience. They also have the best Breakfast I have found outside the U.S. If you have kids with you, this alone may be reason enough to stay here. There is also a Beer Cellar restaurant which makes it hard to want to eat out. We wont stay anywhere else going forward when in the Salzburg/Berchestgaden area. The rooms are typically small however we only use them for sleep and showering for which they are perfectly adequate. July 21, 2014
Rated 4.0 out of 5.0 by Dachausbau bis september 2014 herrscht unruhe in den obersten etagen, da das dach ausgebaut wird July 21, 2014
Rated 4.0 out of 5.0 by Alless in allem. OK Nach Beendigung der bauarbeiten sicher ein tolles Hotel. July 20, 2014
Rated 4.0 out of 5.0 by Great comfort and food Nice room with a really nice bed with White sheets and pillows. Also a very nice restaurant in the basement with a cosy atmosphere. We recommend this as a super hotel in Salzburg. July 16, 2014
Rated 3.0 out of 5.0 by Poor start but excellent service afterwards! We had a problem with the terrible noise from the construction work on our first night. We were woken up by hammering and drilling in the room opposite at 0705!. However the staff dealt with the problem immediately and made the rest of our stay much more comfortable. Special mention to Lara in the Reception who was excellent in the way that she looked after us and was always smiling! I can also add that all of the staff in reception and in the restaurant were extremely helpful and pleasant Once the construction work is complete the hotel will be stunning and we would definitely visit again July 15, 2014
Rated 5.0 out of 5.0 by Great hotel with expensive breakfast We were able to check in early and given an upgraded room. The room was clean and comfortable. Breakfast was good but too expensive for what was served July 14, 2014
Rated 5.0 out of 5.0 by Salzburg While a little aukward to find a place to park while checking into the hotel, the rest of the check-in process was extremely efficient. The staff at this hotel were very friendly and helpful, and were the strength of the hotel. The location was within easy walking distance to the Old Town, and located close to other activities and sites. Breakfast was good, but nothing special. The dinner restaurant atmosphere was casual and very comfortable, and the menu had enough variety and the food was good. I would recommend using the valet service for car parking if not staying an extended period of time (an extra 5 EUR per day), because the parking location is a couple of blocks from the hotel. We stayed 3 nights and used the valet service. With the valet service, both check-in and check-out are convenient. July 14, 2014
Rated 5.0 out of 5.0 by Great Location, Perfect Triple Room, Excellent Find Salzburg - The Pitter was a great find with great access to all of Salzburg attractions and newly renovated facilities. Our triple room was perfect: spacious, the beds were great, and quiet. The staff was responsive and very attentive to our questions and needs. July 13, 2014
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