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Rated 4.1 out of 5 by 116 reviewers.
Rated 4.0 out of 5.0 by Salzburg Sojourn This is our second time staying at The Salzburg Crown Plaza. Some of my critiques are within the hotels control; some not. I understand the need for remodeling and upgrading, so can overlook those areas. The smoking inside the confines of the hotel, especially of cigars is not acceptable and is a complete turn-off. August 30, 2014
Rated 4.0 out of 5.0 by Schönes Hotel bis auf Umbauarbeiten Hotel an sich schön und Service gut. Leider keinerlei Angabe zu aktuell massiven Umbauarbeiten in und am Hotel. Daher Blick auf Baustelle statt Terasse und gelegentliche Ruhestörung. August 14, 2014
Rated 5.0 out of 5.0 by Good experie nce overall We were traveling on vacation and were very excited to come. Our room upgrade (thanks to Platinum Elite status) was great, especially since we had friends who were able to spend some time visiting with us in the room. Our beds were very comfortable. All of the staff members that we spoke to were extremely helpful. We did have a problem due to the current construction on the roof - our 4th floor room did have a problem with water coming in when it rained, mostly due to the current roof construction. The staff did their best to try to help us. They offered to change our room, but unfortunately did not have the same type of room available at that point as the festival was starting in the area at that point. But overall, we were very happy with our stay there. We hope to get a chance to come back when the new rooftop area is finished. July 23, 2014
Rated 5.0 out of 5.0 by Extraordinary Staff and breakfast buffet At first glance, this hotel is currently under renovation which detracts from the views avail etc. However, the staff is extraordinary. The best I have encountered anywhere in Europe. You are on a first name basis immediately and they take care of any issue immediately including problems with Rental Car companies as was our experience. They also have the best Breakfast I have found outside the U.S. If you have kids with you, this alone may be reason enough to stay here. There is also a Beer Cellar restaurant which makes it hard to want to eat out. We wont stay anywhere else going forward when in the Salzburg/Berchestgaden area. The rooms are typically small however we only use them for sleep and showering for which they are perfectly adequate. July 21, 2014
Rated 4.0 out of 5.0 by Dachausbau bis september 2014 herrscht unruhe in den obersten etagen, da das dach ausgebaut wird July 21, 2014
Rated 4.0 out of 5.0 by Alless in allem. OK Nach Beendigung der bauarbeiten sicher ein tolles Hotel. July 20, 2014
Rated 4.0 out of 5.0 by Great comfort and food Nice room with a really nice bed with White sheets and pillows. Also a very nice restaurant in the basement with a cosy atmosphere. We recommend this as a super hotel in Salzburg. July 16, 2014
Rated 3.0 out of 5.0 by Poor start but excellent service afterwards! We had a problem with the terrible noise from the construction work on our first night. We were woken up by hammering and drilling in the room opposite at 0705!. However the staff dealt with the problem immediately and made the rest of our stay much more comfortable. Special mention to Lara in the Reception who was excellent in the way that she looked after us and was always smiling! I can also add that all of the staff in reception and in the restaurant were extremely helpful and pleasant Once the construction work is complete the hotel will be stunning and we would definitely visit again July 15, 2014
Rated 5.0 out of 5.0 by Great hotel with expensive breakfast We were able to check in early and given an upgraded room. The room was clean and comfortable. Breakfast was good but too expensive for what was served July 14, 2014
Rated 5.0 out of 5.0 by Salzburg While a little aukward to find a place to park while checking into the hotel, the rest of the check-in process was extremely efficient. The staff at this hotel were very friendly and helpful, and were the strength of the hotel. The location was within easy walking distance to the Old Town, and located close to other activities and sites. Breakfast was good, but nothing special. The dinner restaurant atmosphere was casual and very comfortable, and the menu had enough variety and the food was good. I would recommend using the valet service for car parking if not staying an extended period of time (an extra 5 EUR per day), because the parking location is a couple of blocks from the hotel. We stayed 3 nights and used the valet service. With the valet service, both check-in and check-out are convenient. July 14, 2014
Rated 5.0 out of 5.0 by Great Location, Perfect Triple Room, Excellent Find Salzburg - The Pitter was a great find with great access to all of Salzburg attractions and newly renovated facilities. Our triple room was perfect: spacious, the beds were great, and quiet. The staff was responsive and very attentive to our questions and needs. July 13, 2014
Rated 5.0 out of 5.0 by Great location, room and service Had a very comfortable stay with children in the family room. Front desk staff is very friendly and attentive. Great location walking distance to Salzburg's attractions. Delicious breakfast with lots of variety. Nice bar. Would definitely stay again. July 12, 2014
Rated 3.0 out of 5.0 by Ein halbes Hotel.... Ein Hotel auf einer Baustelle - es riecht nach feuchtem Holz und frischem Beton - dafür ist es aber viel zu teuer! Hier muss noch einiges geschehen, bis der stolze Preis gerechtfertigt ist! Ich war vor 10 Jahren dort und erlebte ein Grand-Hotel! Ich war letzte Woche wieder dort, und wunderte mich schon über das, was mir für den Preis einer Junior-Suite geboten wurde! Derzeit absolut *nicht* empfehlenswert!!! July 11, 2014
Rated 4.0 out of 5.0 Conveniently Located and Courteous Staff We recently stayed at the Crowne Plaza Pitter. The hotel is conveniently located to the train station and is within walking distance of all tourist attractions. The hotel was clean but did need to be upgraded in the rooms. The outlets, coffee maker needed counter space that didn't exist. Our stay in Salzburg was nice and the Crowne Plaza was a clean and safe environment. July 10, 2014
Rated 4.0 out of 5.0 super Hotel in guter Lage Top Hotel in Salzburg, mit guter Lage zwischen Bahnhof und City, direkt am Mirabellengarten. Gute Zimmer, Top Service, top Personal. Keine Probleme. Klimananlage kühlte das Zimmer trotz 34 Grad Aussentemperatur auf angenehme 20 Grad runter. Fenster lassen sich voll öffnen. Sehr schönes Bad. Matratze etwas hart, aber noch ok July 10, 2014
Rated 4.0 out of 5.0 by Comfortable Stay, Central Location Stayed with my family and the room given to us was spacious and clean. Comfortable bed and pillows were provided. Great location - within walking distance to Old Town, Mirabell Gradens and other sights. Would love to come back... :) July 2, 2014
Rated 5.0 out of 5.0 by Great staff The staff at the Crowne Plaza, Salzburg was wonderful. They were thoughtful, attentive, and professional. They went out of their way to assist us, whether it was the front desk, housekeeping, or even the front end staff. I hope to return soon. June 30, 2014
Rated 5.0 out of 5.0 by good staff and location overall the property is very good. However, wi fi should also be included. June 29, 2014
Rated 5.0 out of 5.0 by Outstanding Stay! Very nice. Great location and convenient. Hotel Staff was remarkable and extremely friendly June 23, 2014
Rated 5.0 out of 5.0 by Great Location and Nice Property The hotel is a nice location and within easy walking distance of the train station and the tourist areas by the river. The breakfast was awesome. The only negative is that it was sometimes a little crowded and hard to find a table. The Plaza Bar was a very nice location for a drink. The Beer Cellar was a bit dark and the food choices were not that extensive. Although, the strudel was wonderful. Overall, this hotel is very nice and I would definitely stay there again. June 16, 2014
Rated 5.0 out of 5.0 by Salzburg PEN Very good attention paid by the reception and garage service people, a so nice good reception. Nice and comfortable rooms - Good and generous breakfast. We would be delighted to enjoy again this Hotel. June 15, 2014
Rated 4.0 out of 5.0 by Excellent staff and very good location! The hotel is in a very good location to do all the tourist activities in Salzburg. It is near the train station, the parks and the river. The staff were excellent, most welcoming and very helpful. Despite the major renovation programme the hotel operates well and will be a great facility once all the works are completed !! June 15, 2014
Rated 5.0 out of 5.0 by EXCELLENT STAY!!!!!!!! We had a lovely stay at the Crowne Plaza - Salzburg - the hotel is beautiful and well situated within walking distance of major attractions. The staff were all very friendly, efficient and both polite and helpful and could'nt do enough to ensure we had a wonderful time. We have recommended The Crowne Plaza to our friends and family and hope to return June 9, 2014
Rated 5.0 out of 5.0 by did not want to leave On arrival we were a bit worried about all the building work going on in the hotel and possible noise caused by this.However this was not a problem as the work ended at teatime and started after 8 00am.The reception staff were very good and were able to give us our room on arrival which was before 12 pm.the room was5star everything clean and modern.The keller bar where we ate dinner was very traditional and the food and service was 1st class The breakfast room gave a good choice of things to eat and the staff here were very pleasant and obliging too.As my review title says we did not want to leave and if possible we will return someday. June 9, 2014
Rated 4.0 out of 5.0 by Great location and nice room Staff at desk was excellent, room was very clean and bed comfortable. Excellent location and wonderful breakfast. Great value for money. Really recommend to all if visit Salzburg! June 9, 2014
Rated 5.0 out of 5.0 by friendly and helpful staff very welcoming upon arrival, helpful when we decided to extend our stay for an additional night June 4, 2014
Rated 3.0 out of 5.0 Air Conditioning and room amenities 1. Air conditioning system does not work when outside air temperature is less than 25 deg cel. 2. The amenities in the room seemed crowded for the space available in the Guest room. 3. When the Air conditioning system matter was raised to the staff, they quickly arranged a ventilator, which was very useful, but which also occupied additional space in the room, making it difficult to move around in the room. 4. Quality of Bed and pillows was good. June 4, 2014
Rated 5.0 out of 5.0 by comfort a good location, quite area, easy to reach to old town June 1, 2014
Rated 5.0 out of 5.0 by Great Hotel in a Great Location Wish the rooftop construction was done! It is going to be an amazing venue with a fabulous view! The staff was excellent, the hotel resteraunt is quite good, and while parking is not on-site it is quite close by and secure. Can't wait to return someday! June 1, 2014
Rated 2.0 out of 5.0 by Under renovation Hotel is under renovation and heating/air con not working so if it is hot outside it is hot inside and if cold outside it is cold inside. But for this our stay would have been better. Had a bad nights sleep due to heat. May 31, 2014
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