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Rated 4.2 out of 5 by 103 reviewers.
Rated 4.0 out of 5.0 Conveniently Located and Courteous Staff We recently stayed at the Crowne Plaza Pitter. The hotel is conveniently located to the train station and is within walking distance of all tourist attractions. The hotel was clean but did need to be upgraded in the rooms. The outlets, coffee maker needed counter space that didn't exist. Our stay in Salzburg was nice and the Crowne Plaza was a clean and safe environment. July 10, 2014
Rated 4.0 out of 5.0 super Hotel in guter Lage Top Hotel in Salzburg, mit guter Lage zwischen Bahnhof und City, direkt am Mirabellengarten. Gute Zimmer, Top Service, top Personal. Keine Probleme. Klimananlage kühlte das Zimmer trotz 34 Grad Aussentemperatur auf angenehme 20 Grad runter. Fenster lassen sich voll öffnen. Sehr schönes Bad. Matratze etwas hart, aber noch ok July 10, 2014
Rated 4.0 out of 5.0 by Comfortable Stay, Central Location Stayed with my family and the room given to us was spacious and clean. Comfortable bed and pillows were provided. Great location - within walking distance to Old Town, Mirabell Gradens and other sights. Would love to come back... :) July 2, 2014
Rated 5.0 out of 5.0 by Great staff The staff at the Crowne Plaza, Salzburg was wonderful. They were thoughtful, attentive, and professional. They went out of their way to assist us, whether it was the front desk, housekeeping, or even the front end staff. I hope to return soon. June 30, 2014
Rated 5.0 out of 5.0 by good staff and location overall the property is very good. However, wi fi should also be included. June 29, 2014
Rated 5.0 out of 5.0 by Outstanding Stay! Very nice. Great location and convenient. Hotel Staff was remarkable and extremely friendly June 23, 2014
Rated 5.0 out of 5.0 by Great Location and Nice Property The hotel is a nice location and within easy walking distance of the train station and the tourist areas by the river. The breakfast was awesome. The only negative is that it was sometimes a little crowded and hard to find a table. The Plaza Bar was a very nice location for a drink. The Beer Cellar was a bit dark and the food choices were not that extensive. Although, the strudel was wonderful. Overall, this hotel is very nice and I would definitely stay there again. June 16, 2014
Rated 5.0 out of 5.0 by Salzburg PEN Very good attention paid by the reception and garage service people, a so nice good reception. Nice and comfortable rooms - Good and generous breakfast. We would be delighted to enjoy again this Hotel. June 15, 2014
Rated 4.0 out of 5.0 by Excellent staff and very good location! The hotel is in a very good location to do all the tourist activities in Salzburg. It is near the train station, the parks and the river. The staff were excellent, most welcoming and very helpful. Despite the major renovation programme the hotel operates well and will be a great facility once all the works are completed !! June 15, 2014
Rated 5.0 out of 5.0 by EXCELLENT STAY!!!!!!!! We had a lovely stay at the Crowne Plaza - Salzburg - the hotel is beautiful and well situated within walking distance of major attractions. The staff were all very friendly, efficient and both polite and helpful and could'nt do enough to ensure we had a wonderful time. We have recommended The Crowne Plaza to our friends and family and hope to return June 9, 2014
Rated 5.0 out of 5.0 by did not want to leave On arrival we were a bit worried about all the building work going on in the hotel and possible noise caused by this.However this was not a problem as the work ended at teatime and started after 8 00am.The reception staff were very good and were able to give us our room on arrival which was before 12 pm.the room was5star everything clean and modern.The keller bar where we ate dinner was very traditional and the food and service was 1st class The breakfast room gave a good choice of things to eat and the staff here were very pleasant and obliging too.As my review title says we did not want to leave and if possible we will return someday. June 9, 2014
Rated 4.0 out of 5.0 by Great location and nice room Staff at desk was excellent, room was very clean and bed comfortable. Excellent location and wonderful breakfast. Great value for money. Really recommend to all if visit Salzburg! June 9, 2014
Rated 5.0 out of 5.0 by friendly and helpful staff very welcoming upon arrival, helpful when we decided to extend our stay for an additional night June 4, 2014
Rated 3.0 out of 5.0 Air Conditioning and room amenities 1. Air conditioning system does not work when outside air temperature is less than 25 deg cel. 2. The amenities in the room seemed crowded for the space available in the Guest room. 3. When the Air conditioning system matter was raised to the staff, they quickly arranged a ventilator, which was very useful, but which also occupied additional space in the room, making it difficult to move around in the room. 4. Quality of Bed and pillows was good. June 4, 2014
Rated 5.0 out of 5.0 by comfort a good location, quite area, easy to reach to old town June 1, 2014
Rated 5.0 out of 5.0 by Great Hotel in a Great Location Wish the rooftop construction was done! It is going to be an amazing venue with a fabulous view! The staff was excellent, the hotel resteraunt is quite good, and while parking is not on-site it is quite close by and secure. Can't wait to return someday! June 1, 2014
Rated 2.0 out of 5.0 by Under renovation Hotel is under renovation and heating/air con not working so if it is hot outside it is hot inside and if cold outside it is cold inside. But for this our stay would have been better. Had a bad nights sleep due to heat. May 31, 2014
Rated 4.0 out of 5.0 by Angenehmer Urlaub Angenehmer Urlaub in guter Lage. Bad veraltetet und renovierungsbedürftig, Zimmer entsprechen nicht mehr dem besten Standard, Emp fangsabereich renoviert. May 31, 2014
Rated 4.0 out of 5.0 by Amadues Suite was great Good location convenient to train station and Old Town. We walked to Old Town in about 10 minutes. Pitter is older property undergoing renovation so guests should expect some construction noise. Am Gold Elite member so was upgraded to Amadeus Suite which is one of largest rooms I've experienced in Europe featuring large bathroom with 2 sinks. There was separate toilet room which was nice feature. Furnishings were local styling instead of standard bland hotel. Only negatives were the loud construction noise in space next door starting around 8 am. The elevators are small but that seems to be the norm in Europe. May 29, 2014
Rated 3.0 out of 5.0 by Poor quality of sleep Whilst we accepted building work has to be completed, the air conditioning did not work and we were told it had not worked for a number of days. We were not told this on checking in and had an unbearable night with very little sleep. The staff assisted in providing a fan but this did not fully solve the problem. We stayed for 4 nights and had to keep the windows open but was then subjected to traffic noise and early morning building work. This did have a severe impact on our time in Salzburg due to the lack of sleep May 29, 2014
Rated 2.0 out of 5.0 by Worn out room and more My room, a suite, appeared tired from the worn mismatched furniture and carpeting. For instance the desk chair's upholstery was faded and stained. Keeping the lights dim in the hallways couldn't hide worn carpeting that needed deep cleaning. I've had better service at lower priced properties within the IHG family and other chains. Usually I don't have to talk to the staff between check-in and check-out but here I had to. An example is the chambermaids changed the climate control, making the room very uncomfortable when I returned. Probably the worst thing is the lack of signage outside to denote the loading parking. With the extensive construction work on the building, a sign would help guests find this spot easily amongst the many temporary fences. May 20, 2014
Rated 5.0 out of 5.0 by Great Service and Excellent,Excellent stuff Hi,I have been with my wife recently we loved and enjoyed our stay at Crowne plaza Pitter in Salzburg.We highly recommend this marvellous Hotel. Also we want to thank the marvellous and excellent staff and the managment of the Hotel for providing such high quality service. Thanks again,and we will be back for sure. Sincerely January 22, 2014
Rated 5.0 out of 5.0 by Angenehmes Hotel Als Platin-Elite Member wurde mir bei meinem 5. Aufenthalt im Crowne-Plaza Salzburg ein Zimmerupgrade von der sehr freundlichen Rezeptionistin angeboten, dies ein frisch renoviertes Exklusiv- Zimmer welches meine Erwartungen übertraf. Bin immer wieder begeistert vom tadellosen Service, welcher - aus meiner Sicht - ein Stempel dieses Hotels ist. Beste Mitarbeiter waren diesmal für mich: Fr. Julia an der Rezeption und Hr. Christian in der Bedienung. Ich freue mich auf den nächsten Aufenthalt! January 21, 2014
Rated 3.0 out of 5.0 by Good service and local knowledge of staff Stayed overnight at the Pitter while travelling through Austria. Charming older style hotel. Location of the hotel in Salzburg was excellent - central to everything. Staff were very helpful and knowledgeable for the local area. Only minor issue was the Wi-Fi connection on the upper floors - very intermittent. January 10, 2014
Rated 5.0 out of 5.0 by Really great place to stay We had a great stay , staff friendly , helpful , this is a lovely place to stay . Very central . Our rooms were perfect .really pleased. January 9, 2014
Rated 4.0 out of 5.0 by Nice and lovely place Clean, quite, close to central station, but bit far from city center. Good for stop over. January 6, 2014
Rated 5.0 out of 5.0 by Perfect in every way!! My first stay at a Crown Plaza Hotel. We arrived for the Christmas Markets and had 3 rooms here. The hotel is very modern with "American" type showers and bath. They hotel was very warm and cozy. The breakfast buffet was always fresh each morning and the restaurant and bar had superb service and food. The hotel Concierge and Bell staffs were always accommodating to our needs and suggestions for what to do and were to go. We will return here for our next visit. January 6, 2014
Rated 3.0 out of 5.0 by Good location but worn, tired and smokey The location of this hotel is good. It's half way between old town and the train station (15 minute walk either direction). We walked into the lobby and the first thing we noticed was a lot of cigarette smoke. The smoking bar is next to the lobby. We were checked in by a friendly staff and sent up to our room. We didn't get any help with our 6 bags. The lift was tiny and was scuffed up along with the walls and the hallway to our room, we had to take 2 trips. When we opened the door, there was a boy (20ish) still making up the room and the bed. We waited in the hall until he was done. Though we asked for Non-smoking, the hotel room and hallways had a stained smell of smoke. The room was clean, the shower didn't drain. The spa downstairs was the nicest part of our stay. The spa was clean and well kept up. We enjoyed the pool, sauna and steam room. The breakfast (with a reasonable charge) was good too. We expected better from a 4 star Crowne Plaza. I give it a "3" Just because of the spa, location and breakfast. January 5, 2014
Rated 5.0 out of 5.0 by Luxiourious City Retreat Very good located (10 min. walk to old town) and very elegant hotel with truly friendly people all around. The Pitter Keller is a wonderful place. Good luck with your renovation plans. We hope, the traditional atmosphere will be kept! January 2, 2014
Rated 5.0 out of 5.0 by Wonderful memorable stay in Salzburg From the welcome to our departure, we were made to feel at home. Every interaction with staff was warm, friendly, attentive and exceptional. Reception very helpful and thoughtful. Rooms great, decent size and quiet. Bathroom spacious and clean. Comfy bed and pillows. Love the small swimming pool and the healthclub. The hotel was very well located and it was very easy to walk to the main attractions of Salzburg including Main Train Station. I would recommend it to anyone and would definitely stay here again. Thank you for the wonderful time! January 1, 2014
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