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Rated 3.5 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by great Staff very nice. Room service great. I enjoyed my stay and would stay again. February 20, 2014
Rated 5.0 out of 5.0 by Great location in San Antonio Great hotel to choose in San Antonio. I always try to stay there when traveling to SA. Staff very friendly and as IHG Platinum member I am always provided a room upgrade and/or some additional perks. Highly recommended !!! February 6, 2014
Rated 5.0 out of 5.0 by Fantastic hotel! The Crown plaza was just delightful. The rooms are spotless, the food is good, but all that is overshadowed by the welcoming staff. Every one is committed to making the guests comfortable. Thank you, Pedro, for all you do. And always with a smile and a helping hand! January 31, 2014
Rated 4.0 out of 5.0 by Nice facility Always stay here when in San Antonio. Great price for the amenities you get. Could be updated a bit though. By modernization of some of the areas in hotel. January 23, 2014
Rated 5.0 out of 5.0 by Comfortable and great service Great service from the moment I entered the door. Staff was extremely polite and gave good direction and information about the hotel. Definitely recommend to anybody traveling in area. January 15, 2014
Rated 1.0 out of 5.0 by dirty bathroom, couldnt sleep I expect the category I got in othees crown's. The bathroom was dirty the floor the mirror the door and then I couldnt sleep because there were were some people screeming outside and when finally I was almost sleep somebody from the reception call asking me to "low my noise"????? SO UNRESPECTFULL We pay for a "deluxe brunch" and it was like american poor breakfast..you even have to pay extra for a slice of bread???? Poor quality in fact I wil tell everyone not to stay there January 6, 2014
Rated 2.0 out of 5.0 by Its all about Service In town for soccer tournament. The hotel was full because we brought several teams from out of town. The hotel stay included breakfast, as they called it, and it was a hilarious display of how not to do a buffett. The food: unedible The service: non-existent The staff: sarcastically rude Small parking lot was so full due to an birthday party going on that they told us to park 1 block away and walk back along the feeder road in 35 degree weather at night. Bizarre experience. Will never stay at a Crowne Plaza again if I can help it. December 11, 2013
Rated 1.0 out of 5.0 by Noisy! During my 4 days & 3 nites of stay, I did not sleep well due to other guests at the hotel were so noisy! Kids as well as adults were loud & screaming at the hallway in the middle of the nite... Guests who arrived at the hotel rooms were so noisy! There were no considerations of the other guests who were resting already! However, the room I stayed in iwas clean, bed was comfy & the room service was great, but I would not recommend to any of my friends who are traveling in the area to stay there. Sorry. December 1, 2013
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