Rated 4.6 out of 5 by 72
Rated 5.0 out of 5.0 by Howardenator the perfect stay
what can you say nothing better than a good night's sleep in a really nice clean room wonderful breakfast fine staff
August 27, 2014
Rated 5.0 out of 5.0 by tmedin3 Comfortable bed and great service.
this hotel was a great place to relax as well as handle business comfortably. the socializing was great as well very highly recommend this hotel.
August 20, 2014
Rated 5.0 out of 5.0 by wallabee comfortable beds, nice common areas
We travel constantly for business. Our stay was over 6 weeks in San Antonio. The whole crew loves Staybridge Suites because the beds and rooms are so comfortable. The hotel is clean and has a really good out door area along with many indoor cozy areas.
August 18, 2014
Rated 5.0 out of 5.0 by Happy Happy! The Place to Stay in North San Antonio!
We live in San Antonio close to the Staybridge and during an air conditioner outage, we stayed 2 nights at Staybridge in a queen suite. The staff was exceptionally helpful and the room was beautiful. Our breakfast on both mornings was wonderful with lots of options both hot and cold. We asked for extra coffee packets in the room and it was brought to us very quickly. We will recommend Staybridge for our large family as needed.
We noticed there were lots of families staying at Staybridge and going to Six Flags, Sea World and/or Schliitterbahn Waterpark. This would be a great location with lots of retail and restaurants to enjoy.
August 14, 2014
Rated 5.0 out of 5.0 by Sean V Great stay, comfy bed, nice amenities
I have stayed at a handful of IHG hotels, and this is a very modern, clean, and nice establishment overall. The staff was professional and courteous.
They had a nice lounge room, which I believe was called the "zen lounge" or something like that, and it was great for our family to meet their and socialize.
Breakfast is fairly standard but had decent options and the staff was attentive to replenishing items as needed.
Pool area and the fitness center looked nice but I didn't use either. Laudry room was small, but free (just need detergent/dryer sheets).
Internet worked fine most of the time and was of adequate speed.
Overall, I highly recommend this hotel. It is certainly not a cheap place to stay, but if you're willing to fork out some extra money to stay at a nice hotel, you can't go wrong with this one!
August 14, 2014
Rated 5.0 out of 5.0 by LizGB Excellent stay!
Clean, affordable, and great customer service. Those are the top 3 for me at any place and this hotel met all of those requirements.
August 14, 2014
Rated 5.0 out of 5.0 by Monica42 Clean, comfortable room and excellent service
We were very impressed with the cleanliness and the comfort of our rooms. Also impressed with the friendly, efficient staff at the front desk.
August 13, 2014
Rated 4.0 out of 5.0 by Bonniboop Awesome pool
I have stayed at this particular Staybridge Suites on several occasions over the past four years. I love the location and the amenities. I have to say I think the rooms have declined in their cleanliness and upkeep. However, its possible we just got a room that has received more wear and tear than others?
August 2, 2014
Rated 5.0 out of 5.0 by TravelerBlade Clean and comfy
It would have been nice to have a shower cap, which was not even available at the front counter, but everything else was excellent. Great location for our needs, excellent services.
August 1, 2014
Rated 3.0 out of 5.0 by Bug Star It's OK, but I was disappointed
I stayed here for about a week in June and 10 days in July 2014. The hotel is clean, located near grocery stores, Walmart, and the people are generally friendly. However, when I checked in this last time, I stood outside the front desk (about 6PM CDT) and waited for about 15 minutes before somebody came out. I had to call the front desk from my cell phone to get the front desk girl out from behind a door to answer the phone. I wanted to stay after my work was completed (over the following weekend) for a wedding in SAT. When I initially checked in the hotel, the front desk girl told me there were rooms and this would be no problem. The last night I was scheduled for the hotel for my business trip, I checked with the front desk to make sure everything was all right for the weekend, and the girl told me, "No, she (Hannah# didn't make a reservation for you, and we have no rooms available." Wow...that was a slap. The girl at the front desk didn't seem too bothered by it either, and said, "Well, I'll check to see if there are any cancellations." It doesn't seem to matter if you are an IHG member either. All in all, the place is nice #new#, it's basic, and if you're not looking for anything exceptional, then it's an OK place to stay.
July 31, 2014
Rated 3.0 out of 5.0 by Lordmakethisstop Cardlocks and Elevator Issues
Already written about, the side doors do not unlock with the card key and the elevators have to be the slowest elevators in the state of Texas
July 31, 2014
Rated 4.0 out of 5.0 by james18 Great Hotel
This is a great hotel. The staff was very friendly and the room and premises were very clean. The only problem I had was the room service. You have to request for the services on the weekends and no told me that. I was very upset to come into my room after being out all day and find that the room was not cleaned.
July 29, 2014
Rated 5.0 out of 5.0 by purple diva Great Service and Convenient
The staff was super! I luv the location and the cleanliness of the suite and entire property. These are the reasons I continue to book this property.
I do wish there were more covered parking because by early evening, the covered parking is FULL.
I will continue to stay at this property every visit to San Antonio.
July 21, 2014
Rated 4.0 out of 5.0 by RJ55 Very appealing facility
Nice, new facility. Alittle challenge in getting to hotel.....one way in, one way out,
Ask for larger room...ours was on the 'smallish side'.
July 18, 2014
Rated 5.0 out of 5.0 by prschaff Great Hotel
We enjoyed our stay. Loved the staff and the breakfast!
Thanks for supporting Give Kids the World. We were so happy to see that. Our family stayed there on our daughter's Make a Wish trip. Amazing place to support.
July 17, 2014
Rated 5.0 out of 5.0 by Happytostayhere LOVED IT
Upon Check in, I was greeted very friendly, The counter staff took care of of my many questions as it was my first time in San Antonio!
The Suite was really nicely furnished and even has dishes, and condiments!
The pool / Hot tub were always clean and the seating areas were maintained very well
The Social events in the evenings are just a great idea! Free food and beverages make for a Comfortable,Home feel!
When the staff found out it was my Birthday (i might have mentioned it!) They even presented me with a gift bag of snacks and EVEN a Signed Card!
I am a RAVING FAN of Everyone Here!
July 12, 2014
Rated 5.0 out of 5.0 by frelmo Clean, Modern, Easy and Perfect
This was a great hotel stay. The reservation was messed up by the computer, but the hotel staff bent over backwards to make sure we were happy. I could not have asked for better customer service.
The hotel itself was perfect. The room was clean, modern and well laid out. The kitchen area was extremely usable and well stocked with the necessities of a basic kitchen. Utensils, dishes, pots and pans. Even a vegetable peeler.
The location of the hotel was great for our vacation. We were all over the San Antonio metro as well as visiting Natural Bridge Caverns and a few trips all the way up to Austin. The hotel was very easy to access and provided a perfect spot for all of our trips.
The hotel felt extremely safe, and the area was newer and obviously growing. This provided ample shopping and dining opportunities. The parking was easy, and there was even a one level garage under the hotel. This is a nice feature during a 95 degree San Antonio summer.
The stay was perfect and I will be an avid repeat visitor.
July 11, 2014
Rated 5.0 out of 5.0 by cherrypotpie excellent!
We enjoyed our stay. The hotel was very clean inside and out. breakfast bar was very clean. We also appreciated the military rate they offered our family!
We will stay again if ever in SanAntonio!
July 10, 2014
Rated 5.0 out of 5.0 by SONIAGUERO Muy Bien
An excellent hotel, very clean and the staff is always extremely friendly. I love great customer service and I always make sure I recommend your hotel to my friends.
June 22, 2014
Rated 3.0 out of 5.0 by divalady Check-in was Horrible
Check-in was horrible. The girl began by making fun of my name. Then she tells me my reservation was for 1 night and not 2, which was a mistake. I had also reserved a one bedroom suite, but got to my room which was a one bedroom studio. When I called the front desk to inquire about my room, she told me it was a one bedroom suite. I went down to the front desk because the room online did not match what I had been given. Needless to say about two hours later I got into the correct room, but there was a lot of unprofessionalism in between those two hours (all of which I am not going to type in this review because it got to be quite comical).
I stayed at that particular hotel because I know it is clean and well kept, but next time I will have to explore other options. The service had gotten so bad, I called customer service to complain before I got checked into my room.
The hotel is clean and nice, but they must improve the customer service at the front desk.
June 22, 2014
Rated 5.0 out of 5.0 by rx8gramps Very nice experience
As this was my first stay at the Staybridge Suites family, I was unsure of what to expect. My room was large and comfortable, the bathroom area was larger than I expected.
The ease of getting in and out of the hotel was easy, once you get used to the traffic patterns in San Antonio.
The internet service was less than optimal. I was prompted to authenticate every 2-3 hours on each device I used, and was totally unusable on Saturday night.
June 20, 2014
Rated 5.0 out of 5.0 by Debo45 Home away from home
BEST STAY EVER!!!!
The staff was very friendly & helpful, even went as far as printing us a map. We left on Sunday & was in Norman OK before I realize a left a $100 pair of jeans in the closet. We called the hotel they sent them to us. GREAT CUSTOMER SERVICE!!!!!!!
June 18, 2014
Rated 5.0 out of 5.0 by DT40 Summer Stay
The overall stay was a good experience with no issues. The staff was very professional, friendly and courteous.
June 18, 2014
Rated 5.0 out of 5.0 by I will definately stay ag clean!!!!
This hotel is extremely clean. The beds and pillows are comfortable. The staff is friendly. Breakfast is hot and delicious. The price for this room was well fitting.
June 18, 2014
Rated 5.0 out of 5.0 by DMCE16 New Rep
The newly hired rep, Danielle, I believe her name was, behaved as if she had been working there for a long time. She was really Kudos to the wonderful staff who trained her to be the like rest of them.
By the way, thank you for getting coke zero from my last request. You guys are awesome, as always!
June 15, 2014
Rated 5.0 out of 5.0 by Carwink Great service
Staff was very helpful. Special thanks to Jason.
Our room was, as always, very clean, neat.
I general, all the facilities are very clean, well maintained.
Sense of safe environment .
Family and pet friendly.
June 14, 2014
Rated 5.0 out of 5.0 by Inskip Great Staff
Kudos go out to Daniela for her assistance, positive attitude and lively spirit
June 10, 2014
Rated 5.0 out of 5.0 by nsport732 Perfect Hotel for 10 Month Old
The room was quiet, comfortable and convenient. Exactly like being home but in a hotel with a full size crib the hotel provided, a fully stocked kitchen, big bedrooms, and a living room. we would definitely stay here again.
June 2, 2014
Rated 5.0 out of 5.0 by WoolyBully What a great experience
This was the best stay in a hotel that I have had. The room was very impressive, the staff was solid and the overall experience was very high. I have already recommended the hotel to family and will stay there again on both business and pleasure. Highly recommend this hotel to anyone needing a hotel in the San Antonio area.
June 1, 2014
Rated 4.0 out of 5.0 by ArtOne Patio area and grill needs work
Overall, I enjoyed the patio, pool and grilling area. However, one grill needs work and should be updated with new grill plates. The current grill plates have rust and are bent. Also, the drip pan probably should be emptied as it appeared to be full.
Also, the patio floor area outside was dirty and sticky. During the summer time, probably should consider doing a quick rinse on a daily basis.
May 29, 2014