Rated 4.6 out of 5 by 87
Rated 5.0 out of 5.0 by Varas Wi fi
I really don't like to connect every time that I get to the hotel or every time that I turn on my iPad I stayed on the six flags and their wifi was nice, please do something.
February 12, 2014
Rated 5.0 out of 5.0 by Mouse6 Thank you!
The staff was excellent and made a very stressful class I was attending for the entire month of January so much more tolerable. I can not thank the staff enough for their hard work and hospitality to make us all feel at home!!
February 5, 2014
Rated 5.0 out of 5.0 by Mickey_42 Great place with a great location
The staff was most pleasant and accommodating. The room was clean and well appointed. I used the business center and the pantry and also took advantage of the social hours. I highly recommend!
February 3, 2014
Rated 5.0 out of 5.0 by betty of ohio Friendly staff and wonderful room
Upon our arrival the desk staff was friendly and very helpful with needed directions to attractions in the area, we were very impressed with the room, neat and clean, up to date furnishings and the complimentary breakfast was wonderful, lots of selections. We will definitely continue to use the Staybridge Inns during our future travels.
January 5, 2014
Rated 3.0 out of 5.0 by Stella52 Terrible service from front desk clerk
Your front desk clerk was unfriendly and rude. Normally as a Rewards member I'm offered complimentary water or snack but not this time. When we checked into the room I had my son call the order extra towels & pillows since. 4 of us were staying in the suite. We left to go eat & shop & when we returned 4 hours later, we still didn't have what we'd requested. My son called the desk again & the same clerk told him rudely that they were out & hung up on him. I went downstairs to talk to him myself & asked what happened. He said he'd given them all out & said that we should have followed up with desk earlier ourselves. I told him that was ridiculous. & that he should have taken care of our request. Needless to say I was upset that he had such a terrible attitude. I Iove staying at this hotel but now I'm not certain if I'll return.
January 4, 2014
Rated 5.0 out of 5.0 by Melly K Wonderful clean hotel!
We loved this hotel - the staff was EXTREMELY friendly. We enjoyed the complimentary breakfast, dinner and free wine/beer. I've never stayed at a hotel that offers this much for this incredible price. Great location near all the major attractions. Would definitely recommend this hotel!!!
December 30, 2013
Rated 5.0 out of 5.0 by Sammymex We feel just as home
We use to stay at the staybridge hotel AirPort san Antonio tx
Since it has a sign " YES we are open" so we are talking about 16 or 14 years ago and we still enjoying every single stay at the staybridge
We highly and trustly recomend the staybridge to our family and friends. The staybridge AirPort san Antonio is like our second home
December 26, 2013
Rated 5.0 out of 5.0 by MJS71 Excellent service; comfortable stay
This is a safe and comfortable place to stay. It's also quiet! The staff is phenomenal, especially Hector. He went out of his way to ensure I was happy when I checked in and during my stay. He even brought me up a new remote for the TV when I let him know mine didn't work. The shuttle service is convenient and the shuttle drivers are friendly and helpful. This is a great place to stay for business travel. The breakfast is good and they have a nightly social reception Tues-Thurs with food and drinks. You can really tell they value your business here.
December 8, 2013
Rated 5.0 out of 5.0 by deckthehols Great place to stay
We considered spending the extra money and staying near the Riverwalk, but I'm so glad we didn't. I love this hotel. It's so homey feeling. We were able to swim in November--the kids loved that! And it's super close to all kinds of restaurants and shopping. They have plenty of luggage carts on every floor. The drive to the Riverwalk was so quick and beautiful. The only negative was breakfast on Saturday morning was so crowded and the staff couldn't keep up. There were no plates, utensils, juice, clean tables, or food options. They really needed 2 more people working breakfast on Saturday.
December 5, 2013
Rated 2.0 out of 5.0 by RTORRESGZZ Bad service
Terrible service from staff, wouldn't stay at this hotel ever again.
November 7, 2013
Rated 5.0 out of 5.0 by JCW3QY Will stay again
I was coming to San Antonio to visit military bases in the area and this was almost equidistant to the 3 bases in San Antonio, plus it was within a mile of the airport so a great location. Starting with check-in I was upgraded to a suite and having not eaten all day I was in time for the Sundowner Reception. I have to admit having a decent free meal is a big plus for some of us travelers and this did not disappoint. The food was very good, the staff engaging and that's one reason why I frequent the Staybridge brand when traveling. Nice suite, good food, great staff and excellent location means I will go back next time in San Antonio.
October 14, 2013
Rated 5.0 out of 5.0 by hecbar32 The rooms aré clean and excellent beds
I have been several times in this hotel and always have the excellent service. Definitely is my favorite in San Antonio, Tx.
October 5, 2013
Rated 5.0 out of 5.0 by CCCWFC Wonderful place to stay
Staff was very friendly and helpful. Rooms were great, clean and comfortable. Excellent proximity to a very tasty restaurant for dining out and for the airport. Perfect for our needs. Will stay here again!
The breakfast opened too late for our flight time so cannot comment on the breakfast.
October 4, 2013
Rated 5.0 out of 5.0 by Peason Home like atmosphere
We have stayed at this location many times. It is our go to place for our family while in San Antonio. It is a great location. Very roomy and comfortable room. It is easy to just relax in the room after a busy day. Staff is good. Breakfast is good with a nice variety.
October 2, 2013
Rated 2.0 out of 5.0 by Machis Room and food
The dinning room was dirty as well as the kitchen and they clean the room very late and the fruit of the breakfast was old
September 29, 2013
Rated 5.0 out of 5.0 by Kevin64 Great experience in every way, just like the last time
Every time I visit San Antonio, I stay at the San Antonio-Airport Staybridge Suites. The staff is first rate -- always professional, friendly, and efficient. The breakfast and evening meals are an added bonus, while the rooms are large and comfortable.
September 23, 2013
Rated 5.0 out of 5.0 by NavyChief Staybridge Suites - San Antonio Airport
Great place to stay, laid back atmosphere with all the comforts of home. Great managers special during the week, outstanding pool. Excellent staff took care of any issues that we had which were minor.
September 5, 2013
Rated 3.0 out of 5.0 by PollyHHH Could do better
Although I was very impressed by the facilities, parking, laundry etc., I found that the service was poor with mistakes made frequently including adding a pet (which I did not have) to my room charge and not being able to correct the bill before I left (this is a nightmare for a business traveller who has to claim expenses).
As reviewers have said, the breakfast was good and the location suited what I had to do.
Air conditioning could not keep room at 72F as it seemed either to be inadequate or not working ... not good enough when temperatures over 100F outside
September 4, 2013
Rated 5.0 out of 5.0 by Freenomore13 Best place to stay
Staybridge Suites is the best place to stay for business. Large, comfortable rooms with all of the needed amenities.
September 3, 2013
Rated 4.0 out of 5.0 by Lindsey22 Housekeeping Services
I did have a pleasant experience overall staying with this hotel, but during my 7 week stay I started to notice the little things about the housekeeping, or lack there of. In the total of 7 weeks, I only received the "weekly cleaning" twice after I requested it. I was disappointed in the cleaning services because I have a 17 month old daughter and needed the hotel to be clean for her sake. Upon walking barefoot our feet would be black, the carpets were stained, tile floors were sticky, and I just noticed basic upkeep on the housekeeping end lacked attention. To me housekeeping and cleaning should go beyond making the bed and changing out the towels. I really would have apprecited a better weekly cleaning that consisted of vaccuming, shower/tub scrub down, mirrors cleaned, and fresh sheets at a minimum, after all that is what is advertised. That was the only thing I was disappointed with here, otherwise my stay was pleasant and enjoyable. The staff was pleasant as well as the atmosphere.
August 29, 2013
Rated 5.0 out of 5.0 by Alison85 GREAT HOTEL!!!!
My Husband and I stayed here before and made our reservation online with friends to attend an event here in San Antonio. We arrived and found we made the reservations at the wrong StayBridge. Hector at front desk contacted the other hotel and cancelled our rooms with no charge; he also honored our lower quoted rates and reserved us four rooms at this wonderful property. About two hours after check-out, my husband noticed he left his ipad in the room. I went back to front desk and spoke with Eddie; he contacted Michael from housekeeping and the ipad was found and given to me within 5 minutes. The hotel is clean, nice and the staff is honest and awesome!!!! We are customers for life!!!!
August 28, 2013
Rated 2.0 out of 5.0 by DDD61 Nice location could quality price experience
We like the location of the hotel very much. Rooms are nice clean confortable with lots of drawers and closet space. Gym is nice but not as nice as theee Brownsville's Staybridge suite. Laundry work well. Breakfast is good with options of health choices avalable like oatmeal ,honey, nuts, raisins and fresh fruits. I would like you to turn more green and use less plastic during the meal times. In our first stay July 25th to 28 they did not offer anything to be a member of Holiday Inn Hotels. In our second stay the remote TV of the main room was not working they changed the controls may times but send someone to repair the TV 2 days before our departure. This was really annoying. The sink of the kitchen had an terrible odor as the grinder did not work . Althought we expressed the problem several times it was fixed early to our departure.
Found the north star Mall old and run down. We will try Staybridge next to Cantera next time.
August 16, 2013
Rated 4.0 out of 5.0 by Nori53 Rooms are extremely clean, comfortable and attractive.
Great service with a smile! Hotel location is within walking distance to shopping, eating and entertainment facilities of a variety of choices. Shuttle bus is also available for guests.
August 15, 2013
Rated 5.0 out of 5.0 by Al2000 All excelent
Our 7 night stay at the Staybridge in San Antonio couldn't have been any better! Everything was excellent (Thee breakfasts,the room/suite, the pool, service, shuttle, parking lot). Thank you, Staybridge, for a great vacation!
August 5, 2013
Rated 5.0 out of 5.0 by FreddieL Another favorite in San Antonio
We were always staying at the Staybridge off Commerce when we went to S.A. well..... It looks like we've found yet another great Staybridge to stay at now. So weather we want to be closer to the river walk or the malls both of these hotels will provide everything you'll need for your stay. This hotel has the swimming pool on the 3rd floor and that was nice, not to mention the hotel was able to fit us in even after a short notice (Thanks Hector!#
I asked for a room on the first floor considering we have a 18 mo old and didnt want our son to bother the people underneath us with his running around and Hector made that possible,room was quite large #open floor plan# and our room was always touched up after our daily running around. Food to us was not the Best but we also know this is a hotel and not a resturant, breakfast also has all you need for a quick start prior to starting your day #Its ok) Hotel seems to stay full so book early and hope you enjoy this hotel as much as we did. :-)
August 4, 2013
Rated 2.0 out of 5.0 by Amy5585 Poor service at front desk
We needed another blanket for the sofa but the Guy in the front desk told us there were none, so if You need a third person in a room, You take the chance of not having a separe blanket. Also none of the telephones in our room worked
August 3, 2013
Rated 5.0 out of 5.0 by 5family Had a great stay here.
Enjoyed our stay . The room we had was very spacious and the staff was great if we needed any thing. The only thing I didn't like was the alcohol served at the reception. I didn't feel comfortable taking my grandkids who were with us to this.
July 10, 2013
Rated 1.0 out of 5.0 by RoomStunk Comfortable bed
We opened the door and we get thrown back with the REAL NASTY SMELL of cigarette. Our stay was 3 days and we had the windows opened, day and night. The room was beautiful and clean. The bed comfortable to sleep but the bedding stunk of cigarette.
July 9, 2013
Rated 5.0 out of 5.0 by Kimmer58 Very large rooms!
I stay at this location from June 5th - July 3rd and truly enjoy everything about the hotel. They make it so convenient for business travelers that are alone to take their plate of breakfast & or dinner back to there room by giving you the option of throw away plates or regular plates. I also enjoyed the fact that there are two differnet elevators (some of the fastest that I have encountered in a hotel of this size) with one being in back by the parking lot, and one in the front to access the lobby & food areas. The service staff was extremely friendly and made you feel almost at home. The hotel is also very quite as I totally slept through a few amazing thunderstorms that I was told about the next day!
July 8, 2013
Rated 5.0 out of 5.0 by Chepuri Cant say enough
I stayed at this hotel for almost 10 months and i dont remember a single instance where the service was not good.. it was always awesome... thru these 10 months i would have probably interacted with all staff members and all of them were awesome.. the kitchen staff, housekeeping staff, maintainance, front desk have all taken care of so well.. they have set the standard so high that i keep comparing this experience to the stays at other properties and they never met it.... anyways.. thank you Staybridge team....
June 16, 2013