Rated 4.0 out of 5 by 173
Rated 4.0 out of 5.0 by Skisurf1 Average, stick with holiday inn if your a priority club member
Check in could have been better considering the manager checked us in. Requested connecting rooms, however they were adjoining not connected. Tried calling the front desk however was placed on hold, after few minutes on hold I gave up.
Priority club membership was a joke. They gave us two cookies, actually found this insulting.
I have always stayed with Holiday Inn since becoming a priority club member. I would stay at a crown plaza again as last resort.
Wifi was extra, which is simply the dumbest thing ever, it is 2013. Yes this message is for the out of touch with customer service manager.
April 9, 2013
Rated 4.0 out of 5.0 by WendyBJ Easter weekend stay
I stayed for one night and it was very restful. The room was large and bed very comfortable. Loved the extra towels in the bathroom. This was my second stay at this location and there will be more in the future. As a Priority Club member, I recommend this property.
April 7, 2013
Rated 4.0 out of 5.0 by Trbmaker Convenient location, a bit dated
Sorry, wasn't impressed - expected a little more from 4-star hotel. Overall experience is good due to efforts of people who are working there - very friendly and helpful.
April 1, 2013
Rated 5.0 out of 5.0 by Olly62 Relaxing
We had a wonderful time staying at the Crowne Plaza Hotel, San Diego recently from March 11 to 14. The facilities were excellent. Our bedroom was nice and the bed was comfortable, and coffee making was provided. The pool and hot tub facilities were clean and comfortable, especially the large hot tub which can take 14. We had dinner in the restaurant twice. They have a ‘happy hour’ service with reduced drink prices between 5 and 7; and the food was excellent and freshly cooked, with nice hot vegetables: not just salad. The hotel also provides a fee shuttle service (not advertised on their web site) to the San Diego Zoo between 9 am and 3 pm, and also to the Old Town all day until 9pm. This was really useful. We would thoroughly recommend this hotel.
April 1, 2013
Rated 5.0 out of 5.0 by fruiz Excellent stay
Overall experience was 5 star.
I do wish they keep the spa open latter than 10.
March 27, 2013
Rated 5.0 out of 5.0 by ccsnuk Great service
The staff at Crown Royal was really excellent and went above and beyond to make sure my stay and my son's stay was comfortable. My son is handicapped and everyone made sure that we had what we needed to be comfortable. The room was comfortable, the atmosphere relaxing and made for an enjoyable stay
March 22, 2013
Rated 5.0 out of 5.0 by AGKJK EXCELLENT BEDS AND LARGE ROOM
THE HOTEL WAS EXCELLENT THE AND HAS AN ISLAND ATMOSHPERE WITH WITH PALM TREES AND WATER IN THE ATRIUM. THE FOOD WAS GREAT.
March 22, 2013
Rated 5.0 out of 5.0 by Pepperl Comfortable and quiet room
We stayed only for one night, but is was a relaxed quiet evening in a parklike setting, very attending staff and good food. Hope to return.
March 21, 2013
Rated 5.0 out of 5.0 by Captamerica6 One Of The Best Hotels In San Diego
This is one of the best hotels in San Diego. For business or leisure this hotel has it all. Rooms are clean and comfortable. Grounds are beautiful and many rooms have beautiful views. Central to everything in San Diego. Also staff is great and will go out of their way to make your stay a great one.
March 17, 2013
Rated 5.0 out of 5.0 by mchlp13 Good hotel to stay at in San Diego
This is usually our go-to hotel in San Diego. We like it, because there is a restaurant & bar at the hotel. It seems to be open late, so that is nice when you come back to the hotel and need a place to eat. The rooms are nice, but could be updated a little bit more but for the price they are nice. It has a really pretty patio view. The fitness room was kind of small, so I only worked out one day. The staff was very pleasant and helpful. If a taxi was needed, they would call for one. They have a shuttle service that dropped and picked us up at Old Town. In the past the shuttle took us to the airport, but we were told only if they have airport staff returning to the airport they will do a drop off. I wish they did a shuttle service from and to the airport, because we had to pay for a taxi to the the hotel.
March 4, 2013
Rated 5.0 out of 5.0 by psuzannes Very nice property!
Very nice & kept property. Clean. Good 'tourist' location. Worth it.
February 27, 2013
Rated 4.0 out of 5.0 by DWM1 Smoking outside rooms an issue
The only down side of my stay was having someone in a room nearby who insisted on smoking on their balcony. The smoke comes into the neighboring rooms . It reeked, and I mean it was strong! It was worse when they smoked in the walkway around the courtyard because it hung around longer. We were on the 6th floor, but its not like the weather was bad and they couldn't take the elevator downstairs to go smoke away from the rooms. Problem is with jerk guests, not hotel staff, but just a heads up.
February 24, 2013
Rated 5.0 out of 5.0 by lili321 Beautiful hotel and great restaurant service
Restaurant staff, especially Ramon was outstanding. Bartender too. Sushi was on of the best. Thank you
February 18, 2013
Rated 4.0 out of 5.0 by Danirocks Nice pool area
I stay in San Diego often. I love the service at this hotel, I had a wonderful breakfast with great food and service. My room was very clean but rather outdated. Nice black out curtains and very comfortable bed. WiFi did not work at all due to low signal. I always sleep well and enjoy this property. The workout room need some help. I will stay here again, but I wish they could get their internet connection up to par.
February 6, 2013
Rated 5.0 out of 5.0 by Jack1972 Great Hotel
Hotel was fantastic! Staff was great and overall value for the money is fabulous.
February 5, 2013
Rated 4.0 out of 5.0 by Nickname2012 Good Place
There are many hotels but few restaurants in this area. This hotel is close to airport and sea world.
February 4, 2013
Rated 4.0 out of 5.0 by 34400 fab Sushi bar
We came for a conference in January, and it rained for the three days that we were at the hotel. Did I tell you that you can't get to a room without walking outside. You can't get to any conference room without walking outside. The bedrooms were clean, but dated.
Went to the Sushi Bar, and told "BIG MIKE" we loved tuna, shrimp, and salmon...Chief's choice.. We were treated to some of the best that we've ever eaten. This is a must. Breakfast?? well I've had better, although the servers paid great attention to the tables and we never had to look for service..ditto for the bar.
Priority Club platinum members get comp. wi fi, and parking , and can use the club floor room , beware of the charges if you are not a member. No airport service available.
February 2, 2013
Rated 4.0 out of 5.0 by Gayle41 Transportation issues
I liked the facility but I did not like how airport transportation is handled. Only airline employees are shuttled to and from airport using hotel transportation..It is not that far from the airport and with the transportation units that belong to the hotel, I think there is some room to include service to regular customers. If a fee is needed, so be it, but the service should be available..
February 1, 2013
Rated 5.0 out of 5.0 by Miriam81 Friendly Staff
After the ill-stay at a different hotel in San Diego within the Hotel Circle business area I was not looking forward to booking a night within this area. I had read the reviews on the Crowne Plaza Hotel and was impressed so I deceided to book a night there for a business trip. All I have to say is whenever I need a hotel when in San Diego I will be booking with Crowne Plaza. The staff were amazing and the room were very comfortable Thank you so much to everyone at Crowne Plaza in San Diego in Mission Valley for a great one night stay!!!
January 15, 2013
Rated 5.0 out of 5.0 by Jeepero47 Superb staff and dining
For this particular stay, I would rate my overall experience as excellent. The staff is very helpful in every way, the Islands Sushi and Pupu bar is very good; has a comfortable atmosphere and closes late and, the bed was comfortable and clean. Overall satisfied with the property and location.
January 11, 2013
Rated 3.0 out of 5.0 Rip off
It is absurd to charge a daily parking fee for people staying at the hotel for a extended stay. I can agree with charging a one time parking fee, but daily??? I paid almost as much for parking as I did for a nights stay. I visitied other hotels and my trip, and none of them charged for parking. I will no longer stay at the Crowne Plaza, and I will advise friends and family via social media not to stay at hotels which charge a daily fee.
January 6, 2013
Rated 5.0 out of 5.0 by Buffy1 A great place to relax
The size of your resort is perfect for us. The staff is attentive and the atmosphere is relaxing. The location is convenient to all that San Diego has to offer.
December 19, 2012
Rated 2.0 out of 5.0 by TTTK Old Property
I spend 3-4 months a year in hotels mostly in Crowne Plaza or Holiday Inn's. This property is an old hotel that is in need of refurbishment. Had this been a holiday Inn brand I would rate this as middle of the road for that brand. However, it is a Crowne Plaza brand so I would rate it near the bottom of all I have stayed at.
December 19, 2012
Rated 5.0 out of 5.0 by Anna51 More Than We Expected
I had stayed at this hotel on business, but this was my first pleasure trip. It was a girls weekend away and became one of our best ever. From check-in to Bell Staff to restaurant personnel, everyone was not only pleasant, but bent over backwards to be helpful. At every turn, staff went above and beyond to make our trip special.
The location was perfect and it was such a treat to take advantage of the shuttle service to the Mall and to Old Town and eliminate worries about parking. In fact, we parked upon arrival and never moved our car until we left. We all commented that we would love to come back here again. Thank you for such a wonderful experience!!
December 16, 2012
Rated 5.0 out of 5.0 by Carmelita Unexpected pleasure
I have never stayed at a Crowne Plaze and was pleasantly surprised by its beauty and ambiance. Everyone that I encountered who worked there was very helpful and gracious... not a sour puss in the lot! Wonderful experience!!
December 14, 2012
Rated 4.0 out of 5.0 Surprise ,surprise , surprise
This is a funky old hotel with an authentic hawaiian theme . Not one of those cookie cutter properites where the ladies at some design firm tried to add a cute design flair . This is the real thing . I dont generally like old hotels and the rooms here are nothing special (the balcony is nice ) . The shuttle took me up to Old Towne San Diego 5 minutes away which is cool . The $5.00 credit for not using maid service is a great idea . The bar was lively and the sushi bar in there is good. The Aloha club complimentary dinner is high school lunchroom quality but the price is right. If you want pure luxury the Hilton La Jolla is it . Otherwise I hope to stay here again .
December 12, 2012
Rated 5.0 out of 5.0 by kkatblue Just the best!! :-)
Our stay at the Crowne Plaza Hotel in San Diego a week ago was just outstanding! The staff was more than helpful addressing all of our needs and concerns; the room and the rest of the hotel were just beautiful; the food was excellent (highly recommend the sushi bar!); and the value was excellent as well! We will gladly stay here again and again! :-)
December 8, 2012
Rated 3.0 out of 5.0 by Vancouver Good & Bad
Had breakfast in the restaurant -- totally disorganized , lots of staff , but no one seemed to have tables allocated to work with . We finally had to ask for coffee as no one appeared to serve it . We were then repeatedly asked if we wanted to order when we already had , no one seemed aware of what was going on !. I requested no butter on toast & got served butter !!
I overheard another guest say " what are they doing there ?" as staff just kept disappearing into kitchen .
Bellhop was VERY helpful driving us to local store in shuttle bus, as was front desk when we requested another room due to noise from next room
November 16, 2012
Rated 4.0 out of 5.0 by DJ510 Good but a few things...
All of the fundamentals were very good, all of the staff friendly and helpful, room clean, comfortable bed, ability to be 'green'. Added bonus is the Tiki/Sushi Bar that is open late for food, we appreciated that due to our delayed flight & large jacuzzi at appropriate temperature.
Small things: the restaurant for breakfast doesn't keep the food or coffee hot enough. The faucet to switch to shower was not working properly and affected water pressure. Room furniture decore doesn't leave space for a second suitcase so two luggage racks would be helpful.
November 16, 2012
Rated 5.0 out of 5.0 by Darling San Diego Vacation
My family & I stayed here for 8 days and enjoyed the experience. Check in was very welcoming, the grounds were beautiful, the pool & hot tub clean, Daniel in the exc. lounge was extrememly pleasant every morning we saw him for breakfast. The rooms were clean and comfortable. Access to hotel and room was easy. The only complaint, if you can call it that, would be was our room was close to the elevator and as it went up and down we could hear the churping/ding sound. All in all it was a very nice place to stay and would absolutely recommend it to others.
November 9, 2012