Crowne Plaza San Diego - Mission Valley

Hotel Front Desk: 1-619-2971101

Hotel Fax: 1-619-2976049

Hotel Email:

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Santa Fe Depot

- Distance from hotel: 5.6 MI/ 9.01 KM South East

- Interstate 8 West to 5 South, exit Front Street. Take a right on Ash and a left on Kettner to 1050 Kettner.

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- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Parking is $12 per day for Hotel Guest

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Hotel Highlights

*All rooms have balconies or lanais overlooking adjacent golf course or swimming pool area
*Islands Restaurant
*Islands Sushi and Pupu Bar
*Outdoor heated pool
*Fitness room
*Be Good to Yourself Massage company on site
*Business Center
*Oversized guestrooms
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 393 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Service!


November 22, 2014

Very quiet and clean area.
The staff is very efficient and friendly.

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Great hotel, restaurant - not so much


November 21, 2014

The restaurant didn't have a variety of foods. The foods that came out were void of flavor and some of the condiments were old. You could tell that most of the food was previously frozen or came from a mix. The food is priced too high for the quality of food. The restaurant is okay for convenience but ended up going down the street to receive healthier and better quality of food. The service was short staffed on the weekend and couldn't handle the flow of customers. They were very scattered and unorganized.

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What a stay


November 21, 2014


This place is trying to look high class but operating on a beer bar budget. Everything is run down and old. The elevators take for ever or don't get there at all. Walking down the walk way to your room is like walking a rocky trail, very bumpy and uneven. Then you get to your room to cool down and the ac won't work. Call them to fix it they say they will send somebody, I called them at 6:00 PM mind you. Nobody shows up an I waited till 11:00 PM at night. So I ended up opening the balcony window as it was evening and it had cooled down outside thank goodness. When I asked them why nobody was sent to check they said nobody knew about it. They don't even write things down. Any it's not worth they money to stay there. Then they charge you 12.00 dollars for parking. They also use old outdated furniture for the rooms. When you walk down the hall you can smell the old musty smell from wet carpets.

Posted byHotelStaff
November 23, 2014
Dear Franke0708, Thank you for taking the time to write us this review and bringing this issue to our attention. I'm sorry to hear you didn't have a pleasant stay with us. We have taken into account our guest comments and we are actually going under a remodel which should be complete by next year, with all new room furniture. I hope that you give us another opportunity to be your choice hotel and if there is anything I can do for you please give me a call. Yesenia Hernandez Front Desk Supervisor
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great atmosphere


November 18, 2014


I love staying here while I'm in town on business, I feel like I'm on vacation instead!

Posted byHotelStaff
November 23, 2014
Dear sneezzz,, Thank you for the nice review. Hopefully you will continue to stay with us in the future. Yesenia Hernandez Front Desk Supervisor
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