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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 247 reviews
91%
Recommend This Property

Ratings Breakdown

247reviews

  • 5 Stars
    156
  • 4 Stars
    60
  • 3 Stars
    18
  • 2 Stars
    6
  • 1 Stars
    7

goood and not so good points about some services.

By

2016 一月 28

club

The Bellman and his assistant were excellent.

Young desk staff could not answer some questions or find a particular doctor and his office in San Jose. The doctor owns the building and has been living and working in Costa Rica for many years. Had to call or summon the Manager /or the Asst Mgr. to get adequate information.
At breakfast, I asked for pancakes which were excellent.The next morning I asked for pancakes again, a different person was handling the area for personal requests, but could not make/cook the pancakes properly. This should always be consistent. Some dishes at lunch and dinner were not tasty at all. Poor quality, poor taste. Get better chefs and cooks. Food should ALWAYS be consistently good.

The beds were excellent, very comfortable.

Posted byHotelStaff
2016 二月 03
Dear Guest: We want to thank you for your comments. We apologies for this perception on this time you were staying with us. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. We will check every detail as you mencioned. Once again thank you for staying with us. José Acevedo Marketing
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Crowne Plaza In San Jose Costa Rica is fabulous!

By

2016 一月 28

club

Lovely hotel, GREAT gym. Central location was very convenient.

Posted byHotelStaff
2016 二月 03
Dear Guest : Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel. José Acevedo Marketing
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The Crowne Plaza is not the brand it used to be.

By

2016 一月 27

platinumelite

We were traveling to Arenal on vacation and used this hotel for an overnight stay in San Jose before moving on. The hotel is dated yet clean. The food was expensive, unexceptional and in some cases inedible. The room comfortable would have been acceptable if not for the abysmal choice of pillows. The staff was the best part of the visit. Even though we had problems on check in the porter staff worked to straighten out our problem quickly. With the exception of the initial check in problem, the front desk staff were friendly and efficient. I would probably choose the Holiday Inn brand the next time I am in Costa Rica.

Posted byHotelStaff
2016 二月 03
Dear Guest: We want to thank you for your comments. We apologies for this perception on this time you were staying with us. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. We will check every detail as you mencioned. Once again thank you for staying with us. José Acevedo Marketing
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Buen descanso

By

2016 一月 26

club

El Crowne Plaza Corobici es un magnifico lugar para hospedarse; mis reuiones eran alrededor de la Sabana. Al final del dia, el llegar a la habitan y recostarme, era la mejor forma de olvidar los problemas, el estress y volver a cargar la energia necesaria para continuar al dia siguiente.

Posted byHotelStaff
2016 一月 29
Estimado Huésped, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios, son realmente valiosos para mejorar cada día. Trabajamos con pasión para crear grandes experiencias en nuestros clientes. Le esperamos pronto en esta su casa. Saludos cordiales, Elizabeth Agüero Mercadeo
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Birthday Hospitality

By

2016 一月 26

club

Thank you for making my birthday memorable. The beautiful cake you sent to my room with the personalized note started my birthday off in a terrific way!

Posted byHotelStaff
2016 一月 29
Dear Guest : Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel. Elizabeth Agüero Marketing
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Fiesta de fin de año

By

2016 一月 15

club

Mi familia y yo vivimos una linda experiencia este 31 de dic del 2015, por primera vez decidimos pasarla en un hotel. Nos gustó bastante la experiencia, en un ambiente familiar pues pudimos llevar a los dos bebés de la familia quienes lo disfrutaron mucho también. Música agradable .

Posted byHotelStaff
2016 一月 19
Estimado Huésped, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios, son realmente valiosos para mejorar cada día. Trabajamos con pasión para crear grandes experiencias en nuestros clientes. Le esperamos pronto en esta su casa. Saludos cordiales, José Acevedo Mercadeo
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Habitación cómoda y confortable.

By

2016 一月 10

club

Buen servicio. El desayuno muy bueno. El gimnasio muy completo.Ubicación muy buena

Posted byHotelStaff
2016 一月 13
Estimado Huésped, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios, son realmente valiosos para mejorar cada día. Trabajamos con pasión para crear grandes experiencias en nuestros clientes. Le esperamos pronto en esta su casa. Saludos cordiales, José Acevedo Mercadeo
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Personal corfial

By

2016 一月 05

club

Las personas empleadas del hotel con las que tuve contacto o comunicación fueron muy cordiales y dispuestas a responder a mis consultas.

Posted byHotelStaff
2016 一月 08
Estimado Huésped, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios, son realmente valiosos para mejorar cada día. Trabajamos con pasión para crear grandes experiencias en nuestros clientes. Le esperamos pronto en esta su casa. Saludos cordiales, Elizabeth Agüero Mercadeo
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todo bastante bien

By

2016 一月 04

club

fuimos a la fiesta cena de fin de año, la pasamos de pelicula.
yo solamente implementaria: NIÑERAS! jajajaj
ademas tenemos un bb de 4 meses y nunca llego la cuna
la cena estuvo de LUJO, la comida riquisima, el desayuno riquisimo.
el personal muy amable!

GRACIAS!

Posted byHotelStaff
2016 一月 06
Estimado Huésped, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios, son realmente valiosos para mejorar cada día. Trabajamos con pasión para crear grandes experiencias en nuestros clientes. Revisaremos el detalle que nos comenta para mejorar. Le esperamos pronto en esta su casa. Saludos cordiales, José Acevedo Mercadeo
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REI trip and great way to start and finish a trip in Costa Rica

By

2016 一月 02

club

Wonderful facilities (pool, fitness center) and friendly staff willing to help with any problems or challenges.

Posted byHotelStaff
2016 一月 06
Dear Guest : Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel. José Acevedo Marketing
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Ottimo Hotel

By

2015 十二月 26

club

Raccomando la struttura: stanze comode, personale cortese ed efficiente, ottimo il bar, spazi comuni ampi e puliti, buona posizione tra aeroporto e centro città (traffico premettendo), bella piscina, colazione a buffet ben fornita, moto carino il ristorante giapponese. Forse un po' caro per gli standard del CR

Posted byHotelStaff
2015 十二月 29
Dear Guest : Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel. Elizabeth Aguero Marketing
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Haciendo un San José mas ameno

By

2015 十二月 26

platinumelite

Desde el check-in al check-out, el personal del hotel siempre intentó ser de ayuda, sumamente cordiales y atentos. No suelo hospedarme en Crowne Plaza, pero sin dudas gracias a esta experiencia lo haré en el futuro.

Posted byHotelStaff
2015 十二月 28
Estimado Huésped, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios, son realmente valiosos para mejorar cada día. Trabajamos con pasión para crear grandes experiencias en nuestros clientes. Le esperamos pronto en esta su casa. Saludos cordiales, José Acevedo Mercadeo
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