Rated 3.9 out of 5 by 12
Rated 5.0 out of 5.0 by angloincharlotte Comfortable bed and Excellent Food and service
I was a member of a party of 46, adults and youth soccer/football players. The bed was very comfortable, the buffet service was excellent as was the variety of food. The overall level of service and friendliness of the staff was excellent..
March 12, 2013
Rated 5.0 out of 5.0 by Tracy32 The "Wow" Factor
Yorlenny....."Thanks" so much for the upgrade. This was my second visit and I've been treated like a King each stay.
February 8, 2013
Rated 3.0 out of 5.0 by alcantara value for money
hotel the fullfilled the expectations - excemllent hotel with all faicilities
February 7, 2013
Rated 5.0 out of 5.0 by Lenny46 Comfortable bed and great service.
Recommend this property. Helped me Achieve my Goals.
January 22, 2013
Rated 3.0 out of 5.0 by KHults Just ok
Seem there are better options in San Jose. Not impressed. Front desk staff slow!,,,
December 13, 2012
Rated 1.0 out of 5.0 by TRPR Not a good experience
This hotel seem below the normal Crown Plaza standards. When I arrived the reception staff was unable to find my reservation. Even though I presented them with a copy of the confirmation email, they still could not find it. Not such a big deal, the staff was reasonably helpful in booking another reservation at the same price. However, what was a big deal is the fact that the hotel did not have hot water. Especially since I had been traveling all day and was looking forward to a hot shower. After calling reception they sent someone to my room to look into the issue, but he was unable to do anything about it. I would not stay at this location again.
December 12, 2012
Rated 5.0 out of 5.0 by GERARDO71 EXCELLENTE SERVICE
GREAT SERVICE. thanks to all people that work and do my stay more confortable.
November 20, 2012
Rated 5.0 out of 5.0 by Michel Total experience very positive.
Very clean and service was perfect. Only problem not recognized as platinum member (no news paper)
November 18, 2012