Rated 4.5 out of 5 by 104
Rated 3.0 out of 5.0 by L&L2014 convenient but not comfortable
The staff were great, the manager welcomed us at breakfast which was average. The bed was like sleeping on a board. The room was very clean and neat as well as the bedding. Mattress padding would be recommended and overall we would stay there again due to convenience.
June 13, 2014
Rated 5.0 out of 5.0 by capitancn hotel excelente
desde el momento en que efectue la reservacion , asi como el momento de la entrada asi como la estadia y el servicion de habitacion el momento de desayudo salida y transporte al aeropuerto fue excelente
June 2, 2014
Rated 5.0 out of 5.0 by Vadima very close to airport, quick shuttle
We had very pleasant stay in your hotel. Very convinient located, very friendly staff members. We picked that particular hotel, because our flight was scheduled @ 7:00 am. So we have to be there very early. The hotel had an additional option like provided sac breakfast to go, also free shuttle to airport. They even check us in the three hours prior the regular check-in time. Thank your for your service.
May 29, 2014
Rated 4.0 out of 5.0 by Koen good for a short stay
Practical solution: bringing back the car to national and they brought us directly to the hote.
The airconditioning was very noisy and we could not leave it on all night.
We had to leave early so got a brakfast in a brown bag. That was however quite untasty: a spongy industrial muffin and (better) a banana and fruitjuice.
April 18, 2014
Rated 5.0 out of 5.0 by Ezi12 Very good hotel!
Perfect location, next to the airport. We spent the night before starting the long drive to Santa Teresa. Room is great and staff is VERY friendly and helpful.
April 11, 2014
Rated 4.0 out of 5.0 by gohard Not bad
It's a basic Holiday Inn Express. It's an older hotel converted into a HIE. There's nothing fancy or nasty about it. It's clean and the staff is friendly.
The A/C unit in our room sounded like it was powered by a diesel engine. We were only there for the night, so we didn't bother with changing rooms.
If you're looking for a clean place to stay that is close to the SJO airport, this isn't a bad choice at all. They offer a free 24/7 shuttle service to and from the airport as well.
April 11, 2014
Rated 4.0 out of 5.0 by lancan Nice extra touch for pay exit visa at desk
I really liked the service to pay the exit visa at the front desk. For $3.00 it sure beats waiting at the bank or at the airport.
April 10, 2014
Rated 4.0 out of 5.0 by lowflyer6 Praktisch und funktional
Typische Businessaustattung, einfach, aber alles da. Guter Internetzugang, auch wenn er während der Nacht ausgefallen war.
Einziger Schwachpunkt ist das Frühstücksbüffet. Abgesehen davon, dass alles nur auf Wegwerftellern zu haben ist, alles vorgefertigte Industrieware und lieblos präsentiert. Extrawünsche - wie z.B. Ein Spiegelei sind nicht möglich
Schade - wäre sonst ein tadelloser Aufenthalt gewesen...
April 6, 2014
Rated 3.0 out of 5.0 by AjayK54 Average hotel - Nothing special
High priced, average hotel - close to the airport and convenient if you have a last night in CR and need to catch an early flight. Front desk made a big deal of my Platinum Elite Priority Club status - but all I received was one free bottle of water ( for three people ). All requests ( rollaway bed, room upgrade ) were denied .
March 30, 2014
Rated 3.0 out of 5.0 by CVas Average service
Hotel is described as non-smoking property, however I was assigned a smoking room even when I have gold level status.
I stayed only 3 nights and decided to not ask for another room since is one of my personal issues to pack and unpack, I just hate doing it.
Internet with low quality signal level.
March 24, 2014
Rated 5.0 out of 5.0 by HAGA Classic HI Express with a Latin Beat
Great location . . .perfect place to start and end a vacation in Costa Rica.
The staff is friendly and capable.
March 22, 2014
Rated 5.0 out of 5.0 by Claudia123 Great experience
I traveled with a group of 29 people and the service was quick and worth the price. The staff was super friendly and they provided everything we needed without extra charges.
March 12, 2014
Rated 5.0 out of 5.0 by Pablo 52 Mattress
The Hotel is conveniently located close to the airport , the shuttle is fantastic , rooms clean shower good coffe is excellent
The only item that needs attention is to replace the mattress's -with mattress that arent as hard as a table !
March 11, 2014
Rated 5.0 out of 5.0 Pre depart
This was a brilliant stop for the airport early flight.
Very clean and helpful.
March 9, 2014
Rated 3.0 out of 5.0 by Rustyboy Convient to airport
Stay at this hotel the night before my flight back to Canada. Very convient with the 24 hr free shuttle to airport ( 5 min). Service at front desk is so so.
March 7, 2014
Rated 2.0 out of 5.0 by rs12345 No hot water
After spending a week in the rainforest I was looking forward to a familiar quality hotel and a hot shower. This HIE was everything you'd expect with friendly staff, clean room, comfortable bed and a safe for valuables EXCEPT the water was luke warm at best. It was a huge disappointment and arriving so late at night we didn't have the energy to complain and change rooms (assuming it was only our room with the problem). THIS PROBLEM NEEDS TO BE FIXED BEFORE I WOULD EVER CONSIDER STAYING THERE AGAIN.
February 26, 2014
Rated 5.0 out of 5.0 by Fred from Mclean Good place next to the airport
A good, clean hotel next to the airport with frequent shuttle service. Very good internet connection and TV channels. Only downside is lack of good restaurants in the area. There is a Denny's, a chicken fast food place and a sports bar in the casino next door. This is probably the best place to stay if you are catching an early morning flight.
February 22, 2014
Rated 5.0 out of 5.0 by mike-sara60 CR vacation
A great entrance and or exit hotel for your Costa Rica visit. Wonderful service and airport location. Next time I'd use the car rental at the same location. We took a great tour door to door from here. They were very helpful.
February 21, 2014
Rated 5.0 out of 5.0 by Cindy 39 Near Airport, Very efficient
Very clean and convenient to restaurants and airport. Staff very efficient and had us prepared for a quick effortless check in at airline counter. Since we had an early flight out, we were given a great little breakfast in a lunch bag. Coffee was hot and ready to go. Shuttle bus on time. Nice touch.
Thank you very much
Manfred and Cindy
February 18, 2014
Rated 4.0 out of 5.0 by Costa Rica Bueno
Todo estuvo bien. tal vez el desayuno debería ser más variado y el gimnasio más grande
February 13, 2014
Rated 5.0 out of 5.0 by 64Abi435 Extraordinary!
The rooms are always clean and comfortable; the staff exceptional! We have enjoyed every stay and never have a doubt about how we will be treated while guests at this H.I.Express. This property is far and above any H.I.Express we have stayed at in the U.S. They could use some pointers from these folks on how to make sure the service guarantees return business.
February 10, 2014
Rated 4.0 out of 5.0 by MikegR Good Hotel & Great location
The shuttle bus from airport arrivals arrives every 10 minutes. The hotel staff are very friendly and helpful. Rooms / beds very comfortable (only downside is noisy aircon). Good choice for buffet breakfast. The outdoor swimming pool is bonus if you have some spare time at the hotel.
February 9, 2014
Rated 4.0 out of 5.0 by Fritz 123 Cean Room Comfortable bed great location
The only reason I gave a average score on able to relax was at 1;40 AM I awoke to my room phone flashing that there was a message for me .I contacted the front desk on how to receive the message .THE message was not for me as it was about to expire.The message was a week old and for somebody else. After that I could not go back to sleep afraid I would miss my wake up call if it even worked.I did not miss my flight , slept on the plane I am still waiting for an explanation as to why this call came to my room,and at 1;40 am. The rest of the Amenities where good staff were friendly room clean great location
January 25, 2014
Rated 4.0 out of 5.0 by billman66 A convient stay.
With the proximity to the airport and a Wallmart down the way, the Holiday inn express has its qualities. Adjacent restaurants near and glad to hear the ability of meal to room charges are now available.
January 21, 2014
Rated 5.0 out of 5.0 by Shir11 Great Stay. Outstanding Service.
My husband and I stayed in this hotel twice. And from the first stay the service was exceptional. The room was clean and comfortable, and quiet. All of the staff that we came into contact with was warm, friendly and accommodating beyond our expectations. The shuttle service was amazing , our flight came almost an hour late and the person from the shuttle was still there waiting for us. We have an issue with the luggage and the shuttle was available to us every time that we need it. The breakfast was delicious and varied.
We had the most amazing stay!!
We would not only recommend this hotel to everyone; but I would also stay here again in a heartbeat.
Thank You Sandro, God Bless You!
Thank You ALL
January 16, 2014
Rated 5.0 out of 5.0 by huskerfans Recommend this establishment!
Clean, comfortable, and close to the airport. We have stayed here several times and will continue to do so.
January 12, 2014
Rated 5.0 out of 5.0 by doboy Nice place to stay
Had to lay over for a night. Very convenient to the rental cars and airport. Right next to a great casino with food, gambling and entertainment. Also a Denny's! Rooms were nice, comfortable. Staff was bi-lingual and helpful. Did not realize tour desk was not open Sundays till it was too late. Breakfast was good. Would stay again if laid over in San Jose!
January 9, 2014
Rated 5.0 out of 5.0 Convenient spot, fantastic staff
The staff were very friendly and helpful. We had car troubles (our reservation wasn't held!), and the folks at the front desk and the concierge lady did everything they could to help us.
For food, I'd high recommend walking just a block or two past the Denny's and Casino, unless that's your thing! There's a karaoke bar, a Chinese restaurant, and a seafood restaurant. The seafood place was amazing!
The hotel itself is pleasant. Big rooms, decent breakfast, convenient airport shuttle. Of course, no one goes to Costa Rica to hang out near the airport! But for late or early flights, this hotel is fantastic.
January 3, 2014
Rated 4.0 out of 5.0 by Macado63 Just what we were looking for....
We were spending our last night in Costa Rica and wanted a hotel close to the airport that was comfortable and provided transportation. We found that with Holiday Inn Express and they provided a warm breakfast and friendly service. Also made great recommendation for dinner.
January 3, 2014
Rated 5.0 out of 5.0 by kmbf Great management and staff
Great stay with a super-helpful staff, they were able to lend me a knife to cut our watermelon, packing, tape, extra pillows and towels. Service was prompt and friendly.
Shuttle left every 10 for airport , very convenient
Room was clean and hotel nicely appointed
January 3, 2014