Rated 4.5 out of 5 by 113
Rated 4.0 out of 5.0 by fritzt Service
Your staff did a great service. Only complaint was that your own taxi service was too costly.
August 27, 2013
Rated 4.0 out of 5.0 by Jack5000 Excellent place to stay if you need to catch a plane
Excellent place to stay if you need to catch a plane from San Jose's Santamaria airport early in the morning of the next day.
Assortment in breakfast-to-go bag was a bit too much on the sweet side for our taste.
August 24, 2013
Rated 5.0 out of 5.0 by Yasbo Excellent All Around
This was a great experience. The staff was curtious and extremely helpful. The rooms were just what we needed, the coffee excellent and the pool was great--the boys had a wonderful time before our flight back to the States.
August 19, 2013
Rated 5.0 out of 5.0 by david94306 Great service
Great service and close to airport. The front desk ladies are very nice. The free international call is a plus though I didn't have time to use it.
I didn't eat breakfast so can't comment.
The only issue is the location is too close to a busy high way.
August 13, 2013
Rated 5.0 out of 5.0 great value
The price of a room is very attractive, especially when you take into account the free shuttle service to/from the airport. Rooms are comfortable and nicely furnished, with free wifi and calls to the US. Breakfast offers a wide choice of dishes, including Costa Rican dishes which change daily.
Staff will recommend good restaurants within short taxi range. I would skip the Denny's and Rosty Pollo (fast food chicken) next door.
August 8, 2013
Rated 5.0 out of 5.0 by overheadsurf SJO Airport Staff was Amazing
Ok, this is a pretty good airport hotel and the staff was good but let me tell you how good. My daughter left her iPhone in the hotel room. We checked out and went to the airport and didn't realize that the phone was left until we were at the gate. I called the hotel and not only was the phone there and NOT stolen by housekeeping, the manger Mauricio brought the phone to the airport and met me at customs to deliver it. Top notch, world class service. Would not receive this kind of service at most places in the USA. Thank You Holiday inn Express SJO!
August 5, 2013
Rated 5.0 out of 5.0 by McCloskey96 Excellent experience
What a great place to stay, warm, welcoming and inviting, just the stay needed before a long flight home! Thank you.
August 3, 2013
Rated 4.0 out of 5.0 by MariH Close to airport
Across from airport. Clean
Ride to airport. We had an early flight and were given sack breakfast, banana, juice, muffin. And granola. Very nice people at front desk.
Being so close to the airport. It was very quiet.
Casino right next door and I was able to amuse myself for a few hours.
August 2, 2013
Rated 5.0 out of 5.0 by Tigerulezzz Perfect location
I had an early morning flight out of SJO and this location is conveniently located so close to the airport. They also have shuttles that take you there 24/7. After backpacking in Manuel Antonio, it was so nice to stay to have a place to stay that had hot water, fresh towels a comfy bed and all the amenities you could ever need...especially for the price. The staff were all so courteous and helpful as well. I just wish there was more food and bar options close by.
August 2, 2013
Rated 5.0 out of 5.0 by pamcar58 Great Overall Experience
It is an excellent hotel. I originally booked because it was close to the airport (within 3 minutes) then decided to change our reservation to stay an extra day earlier. The bilingual staff was friendly and helpful. Check-in was easy. There was a concierge next to the business office ready to assist with activities and additional travel arrangements. What's unique about this hotel is free international phone calls and a good, free Wi-Fi connection.
The whole facility was extremely clean & well maintained with very good sound proofing as we very seldom heard planes from the nearby airport or noise from other guests.
There are two restaurants just across the way (via a covered walkway); Denny’s if you prefer American food or Rosti Poli for great local cuisine. Between the two is a casino as well. The hotel also offers a good breakfast.
Upon leaving we really appreciated the grab-n-go breakfast available for my early morning departure and free shuttles to the airport that ran every 5-10 minutes.
July 26, 2013
Rated 4.0 out of 5.0 by MMikeLL1 nothing around
Good overnight hotel; however, if you do not have a car there is no place to eat other than Dennys across the street.
July 26, 2013
Rated 5.0 out of 5.0 by teacher2boys Friendly Staff, Convenient Location
The bilingual staff were friendly and helpful. Their was a concierge next to the business office ready to assist with activities and additional travel arrangements. The location was convenient to the airport (of course that means you could hear planes overhead) although a little tricky to get in and out of. --Very clean and nice.
July 13, 2013
Rated 5.0 out of 5.0 by Jereen Multible Time Guest
I have stayed at this property for my last 7 times in San Jose. Excellant service always. Super clean rooms and lobby. Terrific staff that speaks the english language. I highly reccomend this property to anyone who wnats a decent price with excellant service.
July 9, 2013
Rated 3.0 out of 5.0 by ibknk breakfast
don't eat the hard boiled eggs! they are rotten! no cinnamon buns
July 8, 2013
Rated 3.0 out of 5.0 by ibknk Watch out for the breakfast and get a room away from the airport side
The hard boiled eggs were ROTTEN! Everything else was OK, but no Cinnamon rolls!
As for the rooms, I was told that only 2- bed rooms were available on the opposite side of the hotel from the airport, so I had to stay in a comfortable king bed on the LOUD side.
July 5, 2013
Rated 5.0 out of 5.0 Great place to be stuck
American Airlines cancelled the flight due to 'crew fatigue' after delaying due to 'mechanical failure'. They put me up here.
It is an excellent hotel.
Breakfast is ok (free makes it better).
Denny's across parking lot with covered walkway.
Rosti Pollo also there. This is my favorite place when in CR.
A casino next door for those that are into that.
And literally 3 minutes from airport. Free shuttle every 5 minutes.
Nice LG TVs.
Very pleasant experience.
And I will be back.
July 2, 2013
Rated 5.0 out of 5.0 by Paul98 Hotel quality service
A very nice place to stay whil in San Jose, Costa Rica
-Good Wi-Fi connection
-Excellent business center
July 1, 2013
Rated 5.0 out of 5.0 by Dasie Costa Rica - San Jose Costa Rica Airport
This is a great place to stay after 11 days in beautiful Costa Rica.
Checkin was easy, room perfect, got breakfast to go and a free shuttle to the airport every 15 minutes 24 hours a day. No delays.
and 3 restaurants within walking distance (just across the parking lot) and also near Economy Auto Rental. Everything we needed!!!
June 22, 2013
Rated 5.0 out of 5.0 by Jamie47 As good as any hiexpress.
Stayed here two nights, the first night we arrived in costa rica and the last night before our departure, this hotel is just as good as any holiday inn express in the states. Clean rooms, good breakfast, and very courteous staff. Free shuttle to/from airport.
June 10, 2013
Rated 5.0 out of 5.0 by Vacation56 All was excellent
Couldn't ask for a nicer place! Extremely clean! Nice facility! And great location close to the airport for our early morning flight.
June 7, 2013
Rated 5.0 out of 5.0 by Llymi Excellent choice for flight stopover!
Very happy with my stay at HIE San Jose Airport! I was stopping over for one night before taking an early morning regional flight. Room was very clean and comfortable. Staff was extremely friendly and courteous. Was happy to find out that a breakfast-to-go was available as of 3am for early departures, which was the case for me. Shuttle is very convenient, running every 15 minutes, and dropping of either at the international or regional airport. I would definitely recommend, and I will be back again next time!
May 26, 2013
Rated 5.0 out of 5.0 by wannaBtico Comfortable bed and great service
Had a good experience staying here overnight. Close to the airport , free shuttle service, awesome breakfast included very friendly and (English speaking) helpful staff.
May 23, 2013
Rated 5.0 out of 5.0 by CarlaJ Great welcome and excellent service
I booked this hotel for my 18-year old daughter to stay in at the end of 3 months travelling in Costa Rica, before her flight back to UK. She had been backpacking, staying in hostels and small hotels, so the Holiday Inn was a real treat.
She tells me the staff at the hotel were very helpful and friendly and the room was extremely spacious and comfortable. The airport shuttle was quick and reliable even early in the morning.
May 12, 2013
Rated 5.0 out of 5.0 by GCHDeutschland Excellent Front Desk Staff - Very Comfortable Lodging!
The Holiday Inn Express near the airport is always the first stop on our way in and the last stop on our way out of Costa Rica for us and our friends. The location, cleanliness, consistency, good breakfast, pleasant rooms, free internet, comfortable beds, and wonderful, helpful, friendly staff make it a superior choice. A special mention and thank you to all of the front desk staff. They are all extremely courteous, friendly, skilled, helpful, efficient, effective, professional, and calm. Much appreciated!
April 30, 2013
Rated 4.0 out of 5.0 by Glen1944 Excellent Stay
Had a great stay at your facility last week. The front desk personnel were very courteous and helpful. Highly recommend to my friends.
April 27, 2013
Rated 4.0 out of 5.0 by Cbaby Overall nice stay in San Jose
We were relieved to see a lobby that resembled the familiarity we were used to in the U.S. when we walked through the doors here. The attendant at the front desk who helped us with check in was a little rough around the edges but he worked with us by the time we were done. We had a nice room and good experience by the time we left. Affordable and convenient place.
April 13, 2013
Rated 5.0 out of 5.0 by Kris91 Very Convenient
This staff was wonderful and made it very easy to get to the airport for a very early flight with no worries.
March 27, 2013
Rated 5.0 out of 5.0 by Cabanagirl Close to the Airport
Stayed at this Holiday Inn because I had a very early flight out of San Jose. Loved the fact that the free airport shuttle ran every 15 minutes. Check in was easy - English speaking front desk clerks. The rooms were comfortable and secure. The casino next door was nice and the food there was good - the drinks also were good. It was a little expensive for Costa Rica but the convenience to the airport was worth it.
March 23, 2013
Rated 5.0 out of 5.0 by DKNYC Friendly staff - comfortable room.
Outstanding all around. Great, safe, clean room. Friendly staff. Denny's right next door. Shuttle to airport - very easy.
March 21, 2013
Rated 4.0 out of 5.0 by GermanK Air Conditioning didn't work weel
Although air conditioner was turned on, it was very very very hot inside. It was turned on for cooling, however we felt like in sauna.
March 13, 2013