Rated 4.0 out of 5 by 132
Rated 4.0 out of 5.0 by atbaritone As expected, plus a little more
I received a complementary room upgrade upon check-in: much appreciated! There is nothing to complain about at this hotel that I wouldn't say about others (for example, all hotels these days have doors that slam shut), and I will be staying here again in the future. A few improvements could be made: the plumbing in this room and in rooms from previous stays needs upgrading. Simple things like leaks and gurgling pipes can be upsetting. The bed sheets are unlike any others: very high thread count causes the sheets to be stiff like paper, and just as loud. The hotel is showing its age, but is still a quality stay. I recommend it.
August 14, 2014
Rated 4.0 out of 5.0 by sunfran1 Good stay
Staff was wonderful, amenities were fine, and location was convenient for my purposes.
August 4, 2014
Rated 2.0 out of 5.0 by fitnesstraveler Tired and run down
Stayed alone at property 4 nights for business. Hotel located in less desirable neighborhood - near ferry terminals (if that is your destination) but no immediate on foot destinations.
Hotel needs a renoivation. OUtside building, common areas and rooms all look tired, run-down. Graffiti on some elevators. Room was clean but outdated.
Front desk staff not very helpful or interested.
July 31, 2014
Rated 5.0 out of 5.0 by ekmMI Event - wedding
Staff in dining room was very accommodating when large groups descended on them at non-peak mealtimes even though they were short staffed (because of the time of day). They made that invisible to our parties.
July 31, 2014
Rated 5.0 out of 5.0 by JerrySoCal Nice stay
Friendly staff, clean room, and good food. Enjoyed our stay.
July 24, 2014
Rated 1.0 out of 5.0 by Lamus awful
very rude staff! We booked two rooms three months ago, for some reason we were given two rooms for wheelchairs. When I asked whether there are other options, I was told that they could cancel my reservation. Really? Is this a joke?
We travel a lot around the world, often book two rooms, but I have never seen such rudeness with!!! Very disappointed, very much.
July 15, 2014
Rated 1.0 out of 5.0 by notapleasantstay Poor quality and service.
Would not recommend staying at this hotel. Staff was rude when arriving. Everyday parking was a hassle. Ended up with two flat tires in the garage. Beds were uncomfortable. And much more...
July 3, 2014
Rated 5.0 out of 5.0 by nothing applicable Overall excellent stay and great price!
There should be a microwave and refrigerator in the room.
July 3, 2014