Rated 4.1 out of 5 by 84
Rated 4.0 out of 5.0 by WWGIRL TRANSPERTATION TO SHIP
WE GOT OFF OUR SHIP ON DEC. 5, AT 9:30 AM, BUT DID NOT GET A RIDE BACK TO YOUR HOTEL UNTILL 12:00 PM. DUE TO ONLY ONE BUS BEING USED. THE OTHER STAFF WHERE TOO BUSY GETTING PEOPLE DOWN FROM THEIR ROOMS TO GO TO THEIR SHIP, AND THE OTHERS WHERE TRYING TO GET VECHICLES FOR THOSE WHO DID GET BACK TO THE HOTEL.
VERY POOR MANAGEMENT IN TRANSPERTATION. NEXT TIME WE WILL TAKE A TAXI BACK TO HOTEL, FOR $5.00. PLUS TIP.
THEIR JUST WAS NOT ENOUGH SPACE ON THE BUS FOR ALL THE LUGGAGE. PERHAPS IF YOU GOT A SMALL TRIALER TO TOW BEHIND THE BUS, MORE PEOPLE COULD GET A RIDE.
THIS IS THE ONE THING THAT WAS NOT GOOD ABOUT OUR STAY, HOPE SOMEONE LOOKS INTO THIS, AS I AM SURE WE WHERE NOT THE ONLY ONE'S UPSET.
December 13, 2013
Rated 5.0 out of 5.0 by gettingawayfromitall Great view, good price
I had a great view of LA harbor. The front desk staff, bell staff, engineers, restaurant and bar staff were friendly and helpful. The hotel is within walking distance of local attractions and restaurants.
December 11, 2013
Rated 3.0 out of 5.0 by frequenttraveler63 Did not live up to advertisement
The room and staff and everything about the hotel was a wonderful experience. The only downfall I found was when staff at check in said there was continuous shuttles to the cruise ship and when the time came the next morning, there was only one shuttle.There was over 100 people waiting ,It took so long to wait (over an hour) that we eventually walked to the cruise ship in fear we would miss the ship. Truly, the only reason we chose this hotel was the shuttle and the convenience of location which did not work. So traveler beware.
December 7, 2013