Crowne Plaza San Salvador

Hotel Front Desk: 503-2-1337000

Hotel Fax: 503-2-1337001

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Distance from hotel: 26.25 MI/ 42.25 KM South East l

- Comalapa Highway takes you to San Salvador, go straight ahead to Blvd Los Proceres, when you are at Multiplaza mall, turn to right to get Jerusalem Blvd, keep driving ahead up to Masferrer roundabout then turn to the left to get El MIrador St.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Garage parking lot for 500 cars, well lighted and 24 hours patrolled

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Hotel Highlights

Crowne Plaza San Salvador is strategically located inside the business complex, World Trade Center and Torre & Plaza Futura, where you will find a wide variety of restaurants and high profile enterprises such as Ericsson, Microsoft, Bayer, Unilever, IDB, OEA, JICA, and World Bank. With 23 meeting rooms and space for up to 2,000 people, it has the largest hotel convention center in the city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 66 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable bed, great breakfast but...


October 14, 2014


The hotel is very comfortable and very well located but i had a problem with AC and i had to change room, the new room toilet's wasn't working at all, a solution was not provided and i had to pack everything to change to a new room.

Posted byHotelStaff
October 17, 2014
Thank you for sharing your feedback. Your comments are an invaluable instrument to continue working towards guest satisfaction an fit your expectations. We hope to have the opportunity of having you with us in the future. Regards,
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Mas o Menos


October 14, 2014


En general es aceptable.

Lo que no lo hace excelente, es la cuestión que los aparatos del gimnasio no funcionan correctamente, se ve que no les dan mantenimiento.

La limpieza en las habitaciones e veces lo hacian bien otras veces no, solo tendian la cama y dejaban la basura , no me dejaban el te o shampoo, etc.

Otra cosa es la cuestión de Propina, no me niego a dar una buena propina cuando el servicio es bueno, pero lo que no entiendo es porque me cobran la propina a fuerza, y solo por comprar un refresco o por cualquier cosa en la cafeteria me cobran una propina, hasta donde yo se la propina es voluntaria y se da respecto al servicio, no es porque "EL SISTEMA ASI LO MANEJA".

Posted byHotelStaff
October 16, 2014
Estimado Sr. Elizon Muchas gracias por compartir su experiencia con nosotros. Sus observaciones con referente a nuestros equipos en el área de Gimnasio como la limpieza en su habitación, y cobro de propina obligatoria serán transmitidas con los departamentos relacionados con el objetivo de ayudarnos a encontrar oportunidades para servirle mejor. Esperamos nos visite nuevamente en su próximo viaje a El Salvador. Saludos cordiales,
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Excelente comodidad


October 13, 2014


La comodidad es muy buena, poco ruido, buena atención del personal, excelente comida, buena seguridad...

Posted byHotelStaff
October 15, 2014
Estimado Rvanvane, No encato leer su revision, estamos muy contentos de que haya disfrutado su estadia con nosotros, y realmente esperamos recibirle nuevamente en Crowne Plaza San Salvador muy pronto! Atenatamente: Guest Experience Champion
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Wonderful stay and great service


October 04, 2014

Stayed there for two weeks and received exceptional service. The waitstaff are friendly and all of the employees say hi when you see them. The rooms had plenty of outlets for all of the electronic devices. My only complaint is that the pillows were hard and large and hurt my neck, but the mattress was comfortable.

Posted byHotelStaff
October 06, 2014
Dear Mr. Carlitoswawy Thank you for this fantastic review our staff is very happy to learn you enjoyed your stay we are committed to delivering memorable experiences to our guest. Your comment regarding pillows were hard and large and it hurt your neck . Will be shared with the related departments in an effort to provide you a better service. We hope you will prefer Crowne Plaza San Salvador on you next trip to El Salvador
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