Rated 4.0 out of 5.0 by bolanj02 Good Services
High Quatity restaurants
The internet service would be better more fast
The express checkout was provided too late
May 20, 2013
Rated 1.0 out of 5.0 by Karlav1992 Nice hotel... bad service!
I had booked the hotel as an employee rate. I was very exited to visit this property. Unfortunately as soon as i get to the hotel after a long flight i realized i had left my employee card. Thankfully i had a pay stub and i knew there would be no problem having my property fax over the copy of the card. The First lady that took care of me said there was nothing she could do to help me. I asked for a half a day rate and she could not give me one. So i asked to speak with a supervisor. A gentleman told me the same thing that he could not help me. Then finally after 15 minutes later I get a half a day rate quote. After that i asked to speak with someone else and she also said that they cannot help me. I ended up staying there because i did not know the country. The hotel itself its pretty nice and bed was very comfortable. Other than that staff was not helpful.
January 28, 2013
Rated 5.0 out of 5.0 by Luigui Stay at Crowne Plaza San Salvador
Once you visit this hotel, it is necessary to return over and over again.. Thanks!!
January 6, 2013
Rated 5.0 out of 5.0 by Amalia Great service, people very gentle.
Normally I stayed in other hotels in San Salvador. From now, I would prefer to stay in the Crown, particularly because of the service. Also, the room are very comfortarble. Good that breakfast and internet are included in rate. The hotel is also very nice.
December 10, 2012
Rated 4.0 out of 5.0 by Mimi16 GREAT STAFF
I always feel welcome every time I visit Crown Plaza San Salvador. This time, it was nice to find a welcome card and cheese in my room when I arrived.
The people is really nice and that makes one feel a little more like home.
December 3, 2012
Rated 5.0 out of 5.0 by Happymom Superb comfort, location, and service
We always stay at this hotel when visiting El Salvador; its chain affiliation has changed twice, but the service and comfort remain the same.
One of our favorite items on the buffet breakfast has always been the french toast. We didn't see it this time, so inquired about it; the server said that the kitchen could prepare as much as we wanted, so we accepted the offer! We were not charged extra for this service. This is one of the reasons why we always prefer this hotel!
December 2, 2012
Rated 4.0 out of 5.0 by Totoy Good Experience
The service of all staff is excellent. I travel a lot and they make you feel like home.
November 19, 2012
Rated 5.0 out of 5.0 by Seb1 Excellent service
I was very satisfied with my stay and was very impressed with the high level of customer service all around the hotel.
Tania, thank you and your staff for making my stay so great!
October 22, 2012