Crowne Plaza Santiago

Hotel Front Desk: 56-2-26381042

Hotel Fax: 56-2-26330960

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Universidad Catolica Station & Baquedano Station

- Distance from hotel: 0.06 MI/ 0.1 KM East

- Two blocks from the hotel. Walking distance.

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- Car Parking Available

- Self-Parking Fee: 20.00 USD

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Hotel Highlights

Each of our spacious guest rooms features a fabulous view of the Andes Mountains and the city of Santiago, Chile. Additionally, our hotel's convention facility is one of the largest in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 119 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Hotel unable to cope with number of guests


November 25, 2014


Room was nice and club lounge was good but the rest let the hotel down. Reception was unable to cope with a large group and had no strategies in place (others give you a welcome drink and seat you whilst they sort out the rooms) and we had to queue for gages whilst everyone became more and more irate. The lifts were overloaded and it took for ever to get up or down. I timed the wait for one and it was 12 minutes! Such a shame. I am a platinum elite member and I stay in Crowne Plazas all the time. In this the building was fine but the staff (and the lifts) were unable to cope, which ruined the stay. I did make a complaint and asked for the hotel's "100% guest satisfaction or full refund" to be honoured but it was not.

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Cama fabulosa


November 24, 2014

Me encanto la calidad de las habitaciones, decoración, limpieza y comodidad. Sobre todo la comodidad de la cama fue magnifica.

El personal fue muy amable y de gran calidad.

Los alimentos deliciosos y el restauran muy agradable en vista y sabor.

Posted byHotelStaff
November 27, 2014
Estimado Huésped: Muchas gracias por elegir Crowne Plaza para hospedarse en Santiago y enviarnos sus positivos comentarios. Es agradable saber que su estadía en nuestro hotel, ha sido confortable y que hemos cumplido con sus expectativas de servicio. Estaremos encantados de recibirle nuevamente. Saludos cordiales., Eduardo Fahrenkrug Regional Director of Operations and General Manager
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Servicio excelente


November 16, 2014

Personal con excelente atención a requerimiento, amables, siempre saludan, sugieren, etc., muy buen servicio

Posted byHotelStaff
November 18, 2014
Estimado Huésped Agradecemos sus amables comentarios sobre su reciente estadía en Crowne Plaza Santiago y nos complace saber que hemos brindado un servicio excelente durante su permanencia. Será un placer recibirle nuevamente. Cordialmente., Eduardo Fahrenkrug Regional Director of Operations and General Manager
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eingesessenes Hotel in zentraler Lage


November 15, 2014


Hotel war insgesamt auf gutem Standard. Patio Bellavista, Artisan Market und U-Bahn fußläufig zu erreichen. Personal sehr aufmerksam. Stil des Hotel und der Zimmer ist etwas älter.

Posted byHotelStaff
November 19, 2014
Dear Guest; Thank you very much for your review, we are happy to read that you enjoyed our service and location. I hope you can come back to our property in a near future. Yours sincerely, Eduardo Fahrenkrug Regional Director of Operations and General Manager
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