Crowne Plaza Santiago

Hotel Front Desk: 56-2-26381042

Hotel Fax: 56-2-26330960

Hotel Email: sales@crownesantiago.cl

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Comodoro Arturo Merino Benítez (SCL)

- Distance from hotel: 9.32 MI/ 15 KM West l

- Arturo Merino Benitez Airport- Autpista Costanera Norte - Costanera - Purisima Street - Namur Street - Av. Lib Bdo O'Higgins - Hotel

Subway

Universidad Catolica Station & Baquedano Station

- Distance from hotel: 0.06 MI/ 0.1 KM East

- Two blocks from the hotel. Walking distance.

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- Car Parking Available

- Self-Parking Fee: 20.00 USD

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Hotel Highlights

Each of our spacious guest rooms features a fabulous view of the Andes Mountains and the city of Santiago, Chile. Additionally, our hotel's convention facility is one of the largest in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 93 reviews
93%
Recommend This Property
Read All Reviews

Ratings Breakdown

93reviews

  • 5 Stars
    59
  • 4 Stars
    24
  • 3 Stars
    7
  • 2 Stars
    2
  • 1 Stars
    1

Atención del personal

By

22 septiembre 2014

club

Habitaciones cómodas, de un muy buen nivel y la atención del personal en recepción, restaurant bar y en general cuando se requiere alguna asistencia es excelente.

Posted byHotelStaff
26 septiembre 2014
Estimado Huésped: Muchas gracias por el tiempo dedicado en compartir la experiencia de su reciente estadía en Crowne Plaza Santiago. Su opinión es muy importante para nosotros. Estamos muy contentos en saber que disfrutó de su estadía. Será un placer para nosotros, recibirlo nuevamente en el futuro. Saludos Cordiales., Eduardo Fahrenkrug Regional Director of Operations & General Manager
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Great services with good conference room

By

15 septiembre 2014

Generally I am very satisfied with the service and quality of room.

We stayed there for business meetings. We booked conference rooms are for having multiple business meetings and even we had most of our meals and drinks served inside of the conference rooms. The staff were very responsive and attentive to our needs. However the food normally came out late.

We picked the hotel just because it is located in the center of Santiago and it is closest to the most of our clients. In that sense it was perfect. However, the only downside of the location is that around the hotel, there are many stores. Even if you would like to purchase simple grooming kit you have to walk several blocks to find stores.

Posted byHotelStaff
26 septiembre 2014
Dear Guest: Thank you for posting your comments about your recent stay at Crowne Plaza Santiago. We are happy to hear that you enjoyed our hotel and room conference. Also, we will share your observation of food times in order to improve our services. We really hope you come back to our property in a near future. Yours Sincerely., Eduardo Fahrenkrug Regional Director of Operations & General Manager
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Buen servicio

By

15 septiembre 2014

club

Buen servicio. Excelente mantenimiento. Buena opcion en la zona.

Posted byHotelStaff
26 septiembre 2014
Estimado Huésped: Muchas gracias por sus amables comentarios sobre su estadía en Crowne Plaza Santiago. Estamos muy contentos de haber cumplido sus expectativas de servicio. Esperamos recibirlo nuevamente muy pronto. Cordialmente., Eduardo Fahrenkrug Regional Director of Operations & General Manager
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Buen hotel, de nivel, pero personal de lobby bar no a la altura

By

14 septiembre 2014

club

El hotel es bueno, de calidad pero el personal del lobby bar no esta alineado con el nivel y estilo. Por lo demás, comodo, buenas habitaciones y buena ubicacion. Recomendable

Posted byHotelStaff
17 septiembre 2014
Estimado Huésped: Muchas gracias por compartir sus comentarios sobre su estadía en nuestro hotel. Nos complace saber que pudo disfrutar de nuestra ubicación y habitaciones. Gracias por recomendarnos. Sin embargo sentimos no haber cumplido sus expectativas de servicio con el personal del Lobby Bar, y solicitamos nuestras sinceras disculpas por esto. Esperamos tener la oportunidad de recibirlo en nuestro hotel próximamente. Saludos Cordiales., Eduardo Fahrenkrug Regional Director of Operations & General Manager
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