Crowne Plaza Santiago

Hotel Front Desk: 56-2-26381042

Hotel Fax: 56-2-26330960

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Comodoro Arturo Merino Benítez (SCL)

- Distance from hotel: 9.32 MI/ 15 KM West l

- Arturo Merino Benitez Airport- Autpista Costanera Norte - Costanera - Purisima Street - Namur Street - Av. Lib Bdo O'Higgins - Hotel


Universidad Catolica Station & Baquedano Station

- Distance from hotel: 0.06 MI/ 0.1 KM East

- Two blocks from the hotel. Walking distance.

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- Car Parking Available

- Self-Parking Fee: 20.00 USD

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Hotel Highlights

Each of our spacious guest rooms features a fabulous view of the Andes Mountains and the city of Santiago, Chile. Additionally, our hotel's convention facility is one of the largest in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 102 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good Hotel, good location, Good staff


20. Oktober 2014


Conveniently located to the downtown, Has very good staff. They can speak and understand English if thats what you are looking for.

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Great service, stuck in a time warp


20. Oktober 2014


Unimaginative food, drab surroundings, Fantastic hotel taxi service, no where to sit outside the hotel, poor ventilation, air conditioning in room ineffective, clean room, great staff,

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Crown Plaza Santiago


18. Oktober 2014


Land locked, shabby surroundings but well maintained and clean in this very central city location. Excellent service. Confusing pricing but good value. Quality of food is poor, but inexpensive. Staff are friendly, don't be put off by the men in suits and the big desks. The staff are really helpful. If you order room service expect to be asked for a 10% tip. The hotel arranged taxi service is first class, and good value.

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Attentive staff


17. Oktober 2014


From the reception to the restaurant to the bar, the staff at this property were attentive to all my needs and ensured my visit was a pleasant one as usual. I have been staying at this property since 2009 and we now know each other by name. This property is truly the queen of Santiago.

Posted byHotelStaff
21. Oktober 2014
Dear Guest. Many thanks for your very encouraging feedback. We appreciate you choosing us for your stays in Santiago and to be our frequent guest. We are thrilled to read that you always had a good stay, specially mentioning service, which means a lot. We do our best efforts everyday to create good experiences for all our guests and I am very glad we met your expectations. Thank you very much and we hope to see you again very soon in Santiago. Best Regards., Eduardo Fahrenkrug Regional Director of Operations and General Manager
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