Crowne Plaza Santiago

Hotel Front Desk: 56-2-26381042

Hotel Fax: 56-2-26330960

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Comodoro Arturo Merino Benítez (SCL)

- Distance from hotel: 9.32 MI/ 15 KM West l

- Arturo Merino Benitez Airport- Autpista Costanera Norte - Costanera - Purisima Street - Namur Street - Av. Lib Bdo O'Higgins - Hotel


Universidad Catolica Station & Baquedano Station

- Distance from hotel: 0.06 MI/ 0.1 KM East

- Two blocks from the hotel. Walking distance.

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- Car Parking Available

- Self-Parking Fee: 20.00 USD

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Hotel Highlights

Each of our spacious guest rooms features a fabulous view of the Andes Mountains and the city of Santiago, Chile. Additionally, our hotel's convention facility is one of the largest in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 103 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Crowne Plaza Santiago - Oportunidades de mejora


20 October 2014

Estuve la semana pasada en el Crowne de Santiago. Hay un tema que me atormentó y es el estado de aseo de la alfombra de la habitación. Es francamente deficiente.

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Good Hotel, good location, Good staff


20 October 2014


Conveniently located to the downtown, Has very good staff. They can speak and understand English if thats what you are looking for.

Posted byHotelStaff
22 October 2014
Dear Guest: Thank you for your comments regarding Crowne Plaza Santiago. It is always great to have such a good feedback from our clients and hear that they enjoyed our services. It will be a big pleasure for our team to have you back with us in the near future. Eduardo Fahrenkrug Regional Director of Operations & General Manager
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Great service, stuck in a time warp


20 October 2014


Unimaginative food, drab surroundings, Fantastic hotel taxi service, no where to sit outside the hotel, poor ventilation, air conditioning in room ineffective, clean room, great staff,

Posted byHotelStaff
22 October 2014
Dear Guest: Thank you very much for staying with us and taking time out to write about your experience at our hotel. We are pleased that our rooms and services were according to your expectations, but we regret that we were not able to meet your needs in the other areas, so we would also like to thank you for your observations, we will work on it, and we´ll also share your good comments with our staff . We really hope you can come back to our property again. Eduardo Fahrenkrug Regional Director of Operations & General Manager
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Crown Plaza Santiago


18 October 2014


Land locked, shabby surroundings but well maintained and clean in this very central city location. Excellent service. Confusing pricing but good value. Quality of food is poor, but inexpensive. Staff are friendly, don't be put off by the men in suits and the big desks. The staff are really helpful. If you order room service expect to be asked for a 10% tip. The hotel arranged taxi service is first class, and good value.

Posted byHotelStaff
22 October 2014
Dear Guest; We really appreciate your review about Crowne Plaza Santiago. It is a pleasure to know about your experience with us, we are proud of our staff and service, and we will share your comments with them. We hope to welcome you again in a near future. Yours sincerely., Eduardo Fahrenkrug Regional Director of Operations and General Manager
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