Crowne Plaza Santo Domingo

Hotel Front Desk: 1-809-2210000

Hotel Fax: 1-809-2212020

Hotel Email: santodomingo@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Las Americas International Airport (SDQ)

- Distance from hotel: 18.02 MI/ 29 KM West l

- Take the first exit in your left to take W Americas Highway. Continue 22 km, take the Juan Bosh Bridge and at the end of the bridge turn right to take "El Puerto Avenue". Continue onto George Washington Ave. 2.9 km. The hotel is in your right.

Subway

Centro de Los Heroes

- Distance from hotel: 0.62 MI/ 1 KM West

- Take West George Washington Avenue 1 km and you will see the Station in your right

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Underground or outside car parking and valet service available.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 133 reviews
90%
Recommend This Property
Read All Reviews

Ratings Breakdown

133reviews

  • 5 Stars
    83
  • 4 Stars
    31
  • 3 Stars
    13
  • 2 Stars
    3
  • 1 Stars
    3

Great Views, comfortable beds and Friendly Service.

By

03 marzo 2015

This is a nice place to relax if you are on holiday.
It is outside of the city so not so hustle and bustle.

Nice rooms, decent size, although the lights and fittings are a little outdated or non functioning.

Good breakfast and the staff are firnedly and the service is good.
Household cleaning comes back within the same day!

Posted by HotelStaff
04 marzo 2015
Dear DR Guest, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference and being part of IHG Family! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Best regards,
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The arithmetic for ratings need improvement.

By

02 marzo 2015

I took the very long survey, tried to be as objective and accurate as possible, no luck. My overall rating was just above 3 stars, they chose to add another for some unknown reason.

Posted by HotelStaff
04 marzo 2015
Dear Guest Ranbeau, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We invite you to stay with us again so please let me know the dates of your next visit to Santo Domingo city. I will personally take care of your request with a VIP treatment and will assure to offer the best of our services. Thanks for being part of IHG Familiy! Sincerely,
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Somewhat disappointed

By

28 febrero 2015

platinumelite

Our experience didn't live up to our expectations. While the property is nice, the bed wasn't very comfortable and the supply of towels

Posted by HotelStaff
02 marzo 2015
Dear CyDan, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks for your comments about your recent stay. We care about our guests at Crowne Plaza Santo Domingo and will do everything to ensure it does not happen again. We invite you to stay with us again so please let me know the dates of your next visit to Santo Domingo city. I will personally take care of your request with a VIP treatment and will assure to offer the best of our services. Thanks for being part of IHG Family! Sincerely,
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Value for Your Money

By

26 febrero 2015

Cons- Terribly Slow Room Service, outdated gym and construction heard from the 1st floor.

Pros - location, updated lobby/bar/restaurant, pool, view, bed and bathroom.

Posted by HotelStaff
26 febrero 2015
Dear Guest HOta, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the hotel. In relation to your comments about the Room Service, we are taking care immediately with our food & beverage department. We care about our guests at Crowne Plaza Santo Domingo and will do everything to ensure it does not happen again. We look forward to welcoming you in your next trip. Sincerely,
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