Crowne Plaza Santo Domingo

Hotel Front Desk: 1-809-2210000

Hotel Fax: 1-809-2212020

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Centro de Los Heroes

- Distance from hotel: 0.62 MI/ 1 KM West

- Take West George Washington Avenue 1 km and you will see the Station in your right

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Underground or outside car parking and valet service available.

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Hotel Highlights

The Hotel is located in the most important boulevard of the city and just minutes of the historical colonial zone surrounded by a big variety of restaurants, bars and most of the touristic attractions. All rooms are renovated and have the most spectacular view to the Caribbean Sea.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 98 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Excelente ubucación


20 noviembre 2014


Gran atención por parte del personal. Inmejorables vistas desde la habitación. Todo muy bien.

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Excellent service and extremely clean and comfortable room


19 noviembre 2014


No doubts, this is a 5 star hotel. Will go back anytime.

Posted byHotelStaff
22 noviembre 2014
Dear Clean Paws, Thank you very much for your comments. We love that you have a great stay with us. We look forward to welcoming you in your next trip to Santo Domingo. Thank you for your preference! "Great Hotels Guests Love". Kind regards,
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La atencion del personal excellente. Habitacion tambien


19 noviembre 2014

El saludo cada vez del personal me hacia sentir como en casa. La atencion del personal era sublime. Estaban atento en todo. Me senti seguro en el hotel.
Cada vez que mi tarjeta no habria mi habitacion, ellos en tiempo relampago me traian la otra tarjeta.
Buen servicio.

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Poor attention to detail


18 noviembre 2014


The hotel is comfortable, but the staff did not make much effort to fix minor problems despite being advised of the problem four times. When I checked in, the receptionist recognized that I was part of a group, but since I had made a separate reservation, they did not offer the free breakfast extended to other meeting participants. I did not know I was being charged until check-out.

Otherwise, the room and bed are comfortable, and other amenities are as you would expect.

Posted byHotelStaff
20 noviembre 2014
Dear ViajeroGringo, Thank you for your comment and we regret that you have had problems during your stay in relation to the Check In. We will pass the information to Front Office for evaluating what happened. Thank you for your comments again and look forward to welcoming you on your next visit to the city of Santo Domingo. Thanks for being part to IHG Family! Sincerely,
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