Crowne Plaza Santo Domingo

Hotel Front Desk: 1-809-2210000

Hotel Fax: 1-809-2212020

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Las Americas International Airport (SDQ)

- Distance from hotel: 18.02 MI/ 29 KM West l

- Take the first exit in your left to take W Americas Highway. Continue 22 km, take the Juan Bosh Bridge and at the end of the bridge turn right to take "El Puerto Avenue". Continue onto George Washington Ave. 2.9 km. The hotel is in your right.


Centro de Los Heroes

- Distance from hotel: 0.62 MI/ 1 KM West

- Take West George Washington Avenue 1 km and you will see the Station in your right

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Underground or outside car parking and valet service available.

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Hotel Highlights

The Hotel is located in the most important boulevard of the city and just minutes of the historical colonial zone surrounded by a big variety of restaurants, bars and most of the touristic attractions. All rooms are renovated and have the most spectacular view to the Caribbean Sea.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 132 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

The arithmetic for ratings need improvement.


02. März 2015

I took the very long survey, tried to be as objective and accurate as possible, no luck. My overall rating was just above 3 stars, they chose to add another for some unknown reason.

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Somewhat disappointed


28. Februar 2015


Our experience didn't live up to our expectations. While the property is nice, the bed wasn't very comfortable and the supply of towels

Posted by HotelStaff
02. März 2015
Dear CyDan, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks for your comments about your recent stay. We care about our guests at Crowne Plaza Santo Domingo and will do everything to ensure it does not happen again. We invite you to stay with us again so please let me know the dates of your next visit to Santo Domingo city. I will personally take care of your request with a VIP treatment and will assure to offer the best of our services. Thanks for being part of IHG Family! Sincerely,
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Value for Your Money


26. Februar 2015

Cons- Terribly Slow Room Service, outdated gym and construction heard from the 1st floor.

Pros - location, updated lobby/bar/restaurant, pool, view, bed and bathroom.

Posted by HotelStaff
26. Februar 2015
Dear Guest HOta, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the hotel. In relation to your comments about the Room Service, we are taking care immediately with our food & beverage department. We care about our guests at Crowne Plaza Santo Domingo and will do everything to ensure it does not happen again. We look forward to welcoming you in your next trip. Sincerely,
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Three excellent stays


25. Februar 2015


This is an impressive and well-managed property. I had stayed here when it was the InterContinental Hotel. I was just as impressed now as I was then. The hotel has a great location on the Malecon with great views of the sea from the rooms.
I was given a warm welcome and I received recognition as a Platinum Royal Ambassador. I was provided with both room upgrades and given access to the Club Lounge.
Breakfast was a joy - with lots of choices.
The staff was very professional and helpful. I should like to give special recognition to Damaso, Joel and Stephanie for their support. Thank you very much for all your help.

Posted by HotelStaff
26. Februar 2015
Dear InterCon Fan, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference and being part of IHG Family! "Great Hotels Guests Love". We ensure to pass your considerations to Damaso, Joel and Stephanie. We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Best regards,
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