Rated 4.3 out of 5 by 198
Rated 3.0 out of 5.0 by KB820 Hotel Layout terrible and Remodel was very disruptive
The hotel stated the construction above my room would not begin until 9:00 am- they were hammering above the bed at 7:15 am.
Also all the rooms are right next to either the elevator or emergency exit. As I was entering my room on the 25th floor a man came out of the emergency exit (not wearing construction worker attire). When I asked to be moved to a room I felt more safe in- it took three phone calls finally moved to a less nice room as everything else was booked.
Love the Temple Spa sleep products very nice touch
December 16, 2013
Rated 2.0 out of 5.0 by Smikeythebear Seattle Visit Husky Invite
They were working on the priority club floors so I was put on the 25th floor and basically forgotten about. Would be gone from room 7am - 3pm and would come back to a dirty room. I would have to request for cleaning person. I usually stay here when visiting my son at Seattle U. This has been the first time I have had an unacceptable stay. Just wasn't an enjoyable stay at all. Moved down to the 22nd floor and I could still hear the jack hammering on the top floors as they were remodeling.
December 13, 2013
Rated 4.0 out of 5.0 by Pilot1957 Seattle Layover
Room and bed were very comfortable. Morning breakfast buffet very nice and reasonable. Restaurant staff very nice and accommodating. Location absolutely fantastic. One problem - second time I was charged for parking when I did not have a car. Free computer a big plus.
December 10, 2013
Rated 4.0 out of 5.0 by Cpoofs Nice time
The hotel was neat, but the construction meant some one of the lounges was closed and we were confused about the amenities available to us platinum members (we were given a card with a list, but it didn't match exactly what we received). It would have been nice to have been at least offered a soft drink.
The service was good- we were offered nice pillows and when my partner forgot something, it was cheerfully delivered.
It would be nice if the concierge knew all best the local happy hours for the local bars.
Thanks for everything; overall we had a nice time.
December 10, 2013
Rated 2.0 out of 5.0 by Bwhite Not Impressed!
For the amount of money they charged for my TINY room
Which was supposed to be a King Leisure Room was ridiculous! Room was VERY tiny, then they wanted to charge me $43 for parking in top if an over priced room. My husband ordered room
Service and the cheeseburger cost us $27 and the meat was raw in the middle. Overall not impressed and will not be returning. Auctuall thinking about writing a letter to ask for a refund or some sort!
December 6, 2013
Rated 3.0 out of 5.0 by Rina123 Noisy
Traffic noise quite loud on sixth floor. Heater was excessively noisy. Gym was very well appointed. Elevators did not require room card swipe to activate probably due to renovation works. Hotel restaurant was unable to accommodate 2 extra people for dinner although there were empty tables available. Excuse given-lack of serving staff. Advised to eat meal in bar but prices same as restaurant!
December 5, 2013
Rated 5.0 out of 5.0 by dmsbaa Thanksgiving Weekend
The staff, room, food, and bar area were all very nice. The location was perfect for walking to several great spots .
December 4, 2013
Rated 4.0 out of 5.0 by Qstar Overall good
I stay at IHG hotels at least 100/ year so trust this rating.
The hotel is in a great location. It is walking distance to shopping, space needle, pike place and other activities.
The front desk clerk was very patient and offered an immediate upgrade which was nice. however she did not have knowledge of any late night places to eat and there was no late concierge on staff. she suggest my wife and I fine in the hotel restaurant but they closed 10 min prior than the posted close time.
Several problems with the restaurant
The. Bartender continued to close early each night I was there.
The free breakfast for members is terrible.
I didn't think you could get bad coffee in WA but this was bad and the mini bagels and pancakes are the worst I've ever had.
Stay the night. But go out for breakfast.
December 4, 2013