Rated 4.3 out of 5 by 218
Rated 5.0 out of 5.0 by Klougar Great hotel in a great location
I had a Girls trip to Seattle and we stayed here and absolutely loved it. Location was great. We had a wonderful view of the Puget Sound and the Space Needle. Service was excellent by all the staff. Rooms were nice and clean. Beds were very comfortable. You can even order different pillows for your sleeping needs. Nice touch. I would recommend to anyone.
August 17, 2013
Rated 5.0 out of 5.0 by Wisconsin3 Great location and spacious room
Stayed four nights as we explored Seattle with our teenage granddaughter. Perfect location, upgraded to a larger room when we checked in which was wonderful! Desk staff efficient and helpful. Very good breakfast each morning.... friendly, fun waitstaff.
Not a single negative ....... most pleasant stay.
August 13, 2013
Rated 4.0 out of 5.0 by Joey72 Bed
My wife loved the bed, she wants to take it home she loved it
August 11, 2013
Rated 4.0 out of 5.0 by boston2 ok stay
The hotel was fine, nothing special. There seems to be a bit of a problem with check-in since there are always a group of weary guests waiting in the lobby for rooms to become available. The room was fine. Housekeeping came late in the day with the exception of our check out day when they woke us up coming in our room at 8 am! The location of the hotel is great. It is easy to walk to downtown or the hospital area. The breakfast buffet was good. The concierge is knowledgeable about the surrounding area. The big downside of this hotel are the elevators waits can range from 2-15 minutes.
August 11, 2013
Rated 5.0 out of 5.0 by Miguel53 A Superlative choice!
We arrived in Seattle a day early for our scheduled cruise and decided to stay at the Crown Plaza. Before we even arrived, the staff informed us of the most economical way to get to the hotel from the airport and arranged for our transport to the pier the following day for our cruise- very affordable! While traveling to Seattle I developed a severe tooth ache and the concierge at the Crown Point immediately went to work to find me an available dentist on a Friday afternoon, directed me to the nearest pharmacy and made sure we had directions for everything! We were afraid we would have to cancel the trip, but the Crown Point made sure we were "good to go!" The onsite dining facilities were VERY good and VERY reasonable! Wonderful service! The location was great for visiting the Pike Market and the Art Museum. We were treated like royalty from the moment we arrived, until the moment we departed. If you are headed to Seattle, you will be hard pressed to beat the service and the facilities of the crown Plaza Hotel in Seattle!
August 11, 2013
Rated 5.0 out of 5.0 by Jones7a Highly Recommended Crowne Plaza!
I stayed here for a week in August 2013. The property is in a great location. You are within 1 mile from Pikes Market, Pioneer Square, and the Space Needle area. I walked to all of them, so they are definitely walk-able. However, if you choose not to walk. Taxi's are easy to catch or call in Seattle.
A note on Taxi's, if you do call one. I recommend Orange Cab, they come much quicker than Yellow based on my experiences.
Back to the hotel:
1.) Service was top notch, every employee was great and polite (this includes: front desk, concierge, room service staff, restaurant staff)
2.) Rooms were very clean, internet speed was fast, water pressure was good, bed was soft! Also, I had an amazing view of downtown and the Space Needle.
3.) Recognition of Platinum Status: I was upgraded to suite, which was very nice. The better part was the view of the Space Needle. Also given voucher for free drink and discount for breakfast buffet. I was also given access to the concierge lounge which a light breakfast and evening snack was served.
One more thing here, and a rare treat for me as a platinum member. Shortly after check-in cookies were delivered to the room as a thank you for being a Platinum Member (either it was for being Platinum or due to my corporate discount). Either way, I have only had this happen at Intercontinental's or the Crowne Plaza in Singapore. So it was a nice treat and welcoming perk.
The hotel does show a little age (very minor in fact) and a renovation is coming soon according to a staff member. But quite honestly, it will only make a great hotel even better.
All in all, I will be back to this hotel every time I visit Seattle!
August 8, 2013
Rated 5.0 out of 5.0 by WeLoveSeattle Great Place To Stay, Centrally Located
I would not stay anywhere else while in Seattle. Staff are so friendly and helpful, rooms are very clean and comfortable, centrally located, overall jut a great hotel. Newly renovated lobby looks amazing.
August 4, 2013
Rated 5.0 out of 5.0 by Butter Wonderful!
My wife and I wanted to stay in the downtown Seattle area in a special hotel. Our evening in the Crowne Plaza was perfect for us and proved to be a memorable experience. My room upgrade as a Priority Club Gold member was an unanticipated bonus of pleasure.
August 4, 2013
Rated 5.0 out of 5.0 by chensmith Great place and location
Room was on the 23rd floor and had terrific views. Room was very clean and far above average. Beds comfortable and bathroom looked new. Breakfast was good and had all we required. Is within walking distance to Pikes Market and other city sites.
August 4, 2013
Rated 5.0 out of 5.0 by VeeVee1212 GREAT Place to stay in Seattle
I want to say how nice our experience was staying at your property while in Seattle. We wanted a place to stay within walking distance to most attractions. Crowne Plaza was Excellent. Our room was spacious, clean and in our price range. The staff were VERY helpful. Thank you and WHEN we return to Seattle, which we will, we WILL stay with you agian.
August 3, 2013
Rated 4.0 out of 5.0 by golffore2001 2 night stay
Very pleased with stay at the Crowne. Was upgraded to a 33rd room due to Platinum Priority club stay which was very nice. Front desk staff was excellent. The bedding and room were great and the view to die for. The AC in room did not work, but it was fixed quickly. My only slight complaint is that we set room temp at 72 and left for day. when we returned the room was freezing at 67 as housekeeping must have turned down. My message to management, if a customer is staying multiple nights, leave the thermostat alone
August 3, 2013
Rated 3.0 out of 5.0 by Kh51 Decent hotel
This was a decent hotel but totally overpriced. I realize when we stayed there it was summer high season but this is an older property and it showed. The elevators were brutal, long waits sometimes for them to come and then very slow when you got on. Parking was extremely expensive, with tax it was $86 for two nights. Don't think we sill stay here again, mostly because of the elevator system.
July 27, 2013
Rated 5.0 out of 5.0 by Vetty Great location, rooms and staff
We went to Seattle to watch the Paul McCartney concert. The hotel was ideally located (walking distance from Safeco Field). The staff was helpful and friendly. The rooms were spacious, well appointed and very neat, clean and tidy. I would stay here again.
July 26, 2013
Rated 5.0 out of 5.0 by riv09 Excellent Stay!
Upon check in, I asked if there was a room with a view of the Space Needle available. The young man at the front desk made an extra effort to find my family a room with a view. It took him a bit and he apologized for the delay. We were not disappointed! The picture I am attaching is from the 29th floor. The hotel was perfectly located for us (tourists). Walking distance to Pike Place market and the waterfront. We have found our new Seattle hotel for future visits!
July 26, 2013
Rated 5.0 out of 5.0 by Matt741 Great property!
Outstanding experience at this property! Views from any of the upper floors offer an amazing look out over different parts of Seattle. The rooms are all very well appointed, even the complimentary toiletries were nice! Only a few things really stick out in my mind as negatives to this property: valet parking only at about $40 a day, on 6th Ave so the property is a pretty demanding uphill walk from the ferry terminal and there is no laundry facility anywhere close. Front desk staff is the most memorable element of my stay. I would like to specifically mention Celine and Bouavin (sorry if I mis-spelled that!) for being nothing short of exceptional. Every issue that arose they were more than happy to help at a moments notice. Every staff member I met at this property was always smiling and always greeted me. Overall this was one of, if not the best IHG property I have ever stayed at. Keep it up, and I will be back next time I need to stay downtown!
July 22, 2013
Rated 5.0 out of 5.0 by Matt741 Great room
I booked this room on a whim as I had never stayed at a Crowne Plaza property before. I arrived a day early and asked to see the facility and the staff was more than happy to show me around. Upon check in the next day, the desk staff not only remembered me but greeted me by name too; it's those little personal touches that make all the difference for me. Everything in the room with the exception of the pull out bed was very comfortable. I didn't use the pull out, but when it was folded up into the couch I thought it was too hard. I tried another pull out in another room and thought the same. The property itself is very nice, i really enjoyed the executive lounge and the view up on the 32nd floor! I did note that the elevators were kind of slow, although I suppose I can't complain for a 34 story building. Overall this was an excellent stay and I will be sure to come back again.
July 22, 2013
Rated 2.0 out of 5.0 by Shazzabos Comfortable bed
Very comfortable memory foam mattress to make for very good nights sleep
July 22, 2013
Rated 3.0 out of 5.0 by bethra It was fine
The hotel is centrally located in downtown and the staff was nice enough.
My issues were as follows:
1. bed was profoundly uncomfortable.
2. the paper products are like sandpaper--tissues and toilet paper.
I would stay here again, only because it's close to where I need to be.
July 21, 2013
Rated 4.0 out of 5.0 by Polyphemus Ended up being Great
I wasn't sure if the proximity to the 5 was going to be an issue, or the distance to the marketplace, but neither were an issue, and if anything, an advantage.
Regarding the proximity to the 5, I never heard traffic while I was in my room. In fact, I was placed across from the elevator (my least favorite location) but never heard it open it was so quite. Plus, the hotel is RIGHT off the I-5 North Seneca exit.
As for the distance to the market, you need to first take 5th or 4th street down to Pike and then turn left. If you do that, you stay in a nice and safe area of town. It's only when you start to approach the market (after 4th onto 3rd streets) that some really shady people appear. The fact that the hotel is a bit further from the market is actually an advantage. Be wary of any area really close to the market as it's infested with scary people.
July 20, 2013
Rated 5.0 out of 5.0 by SR12 Great Hotel
Rooms clean and updated, great view, friendly staff. Parking is absurdly expensive. One minor complaint: The staff (very friendly and professional mind you) do not use the service elevator. I'd say 75% of the elevator traffic is staff, which mean getting to and from your floor take a very very long time. Also, this means you share your elevator in the "luxury hotel" with dirty linens, painters and carts full of cleaning supplies/plungers etc. Seems like a minor thing but they have 5 elevators one of which is a service elevator there's no reason the staff can't use it.
July 16, 2013
Rated 5.0 out of 5.0 by Thanks25 Clean and Friendly
Hotel was very clean and staff was helpful and friendly. Only negative was restaurant...overpriced and was not very good for breakfast.
July 15, 2013
Rated 5.0 out of 5.0 by pattystravel Group Reservation
I assisted 10 people on a cruise and we stayed at Crown Plaza. We received exceptional service all the way through our reservation. From the wonderful concierge service received from Terry to the front desk staff and even the bell service and parking. It was a class A stay and the staff was the best I have ever experienced as a travel agent. They were helpful with all my guests and upgraded us to complimentary breakfast upon my asking with our group. They quickly upgraded a rewards card holder and easily signed up those who were not. Great experience! Thanks Crown Plaza staff!!!
Patty's Travel, LLC Chromo, CO
July 13, 2013
Rated 5.0 out of 5.0 by jantomz917 Wonderful Hotel
The front desk staff and bellmen were wonderful and so helpful
our room was extremely comfortable and clean, housekeeping made sure we had extra shampoo that we requested, hotel is within walking distance to waterfront and monorail and plenty of restaurants
All in all it was a wonderful hotel and stay
July 13, 2013
Rated 3.0 out of 5.0 by SKYHIGH THINK TWICE BEFORE STAYING HERE
THIS TO ME WAS NOT YOUR HOTEL THAT IS ASSOCIATED WITH THE NAME CROWN PLAZA. THE ROOMS WHERE OK, BUT FOR THE MONEY ( CHECK THEIR RATES) I WAS EXSPECTING A LOT BETTER, NOT TO MENTION WHEN MY WIFE AND I WENT TO BREAKFAST THEY FORGOT TO MENTION IT WAS BREAKFAST FOR ONE! I NEVER HEARD OF BREAKFAST FOR ONE WHEN THERE ARE TWO IN A ROOM?? I TRAVEL A LOT, AND STAYED IN HOTELS HALF OF WHAT THIS COST AND THEY INCLUDED BREACKFAST FOR TWO! THE MANAGER ON DUTY WAS RUDE, WHEN WE CHECKED OUT , MY WIFE FORGOT TWO DRESSES IN THE CLOSET OF THE ROOM, WE WERE ON A CRUISE AND BOARDED THE SHIP , WE CALLED THE HOTEL TO SEE IF THEY COULD GET THE DRESSES AND WE WOULD SEND A CAB TO GET THEM, THEY KEPT US ON HOLD FOR 30 MINUTES , THEY SAID THEY COULDNT FIND ANY AND MADE LITTLE EFFORT TO DO SO ,THEY WERE TO BUSY TO HELP US AND NEVER GOT THEM, I NEVER WRITE REVIEWS BUT THIS PLACE GOT TO ME, IT WAS THEIR ATTITUDE MORE THAN ANYTHING, IF YOU WANT TO VISIT A REAL CROWN PLAZA GO TO NEW YORK! WITH ALL THE HOTELS IN THAT AREA I WOULD DEFINITLY CHECK OUT OTHERS. THATS MY EXPERIENCE HERE.
July 8, 2013
Rated 2.0 out of 5.0 by fedlee2004 service
The rooms were comfortable, but not nice enough for the price. Apparently the hotel spent money on the lobby, but not on the rooms.
Also, I was charged two nights worth of valet service when I never even had a car while I was in Seattle. I addressed the issue with the front desk before I left, but later saw my credit card was still charged.
July 8, 2013
Rated 4.0 out of 5.0 by MGarrido Baseball get.away
We stayed for one night at the Crown Plaza, Seattle Downtown and could not have a better experience, staff was really helpful and the location of the hotel is superb, coming from Vancouver, CA we have stayed in several Downtown Seattle hotels but we think we have finally found the perfect hotel for the family.
July 8, 2013
Rated 4.0 out of 5.0 by RJJM Great location, incredibly helpful staff but rooms need updating
The staff of this hotel were great. Arrived to a very full lobby of cruise passengers. Inspite of the crowd, the guest services manager was fast and efficient in assigning a room and getting me on my way. The location of the hotel is just a few blocks from the core of the city and thus very convienient. The lobby appears to have been recently renovated but the guest rooms are in need of help. While everything is in working condition it is clear that the property has long needed new carpet in the guest rooms. The staff appears to be doing everything it can with what it has to work with but that can only go so far.
July 5, 2013
Rated 3.0 out of 5.0 by Jennk29 Rooms need updating
The lobby is lovely, but the room I got wasn't. The carpet had several pretty big stains on it, and the room had a funky, musty smell. It was really outdated - kind of an 80's look. I was told they are going to do work on the rooms in the future. That would help a lot. Really hated the smell of the bath products, especially the lotion. Smelled like cheap men's aftershave. I had to shower again, as the smell was so strong. Kind of pricey for what you got.
July 3, 2013
Rated 4.0 out of 5.0 by tbrand Good hotel great location
Very good hotel at an excellent location. Staff very polite and helpful. Definitely coming back.
July 3, 2013
Rated 3.0 out of 5.0 by toeyeguy mediocre
room: good size, a little run down but clean
service: concierge was rude and unhelpful in trying to arrange transfer to cruise terminal, and only there between 9 and 5????
parking: had to wait five minutes for some to acknowledge my presence in a minivan when i pulled up to hotel
bell service: after i finally got a parking attendant, i asked for someone to help me with my bags (family of 6 and at least 5 bags) - waited on curb for 5 minutes and then brought bags in myself, then bell hop gave me attitude once i was already in lobby and i stated i didn't need his help anymore
food: breakfast was mediocre, but service was friendly, though the dining area didn't look very clean, especially sitting beside some closet looking area that looked pretty disgusting
overall: not work my money, stayed two nights before a cruise, cancelled my reservation to another hotel in the area and was much happier
July 2, 2013