Rated 4.3 out of 5 by 285
Rated 5.0 out of 5.0 Seattle Visit
The room was excellent. We had bought a bottle of wine but forgot a corkscrew. When I contacted concierge, they not only sent up a corkscrew but two wine glasses that had not be requested. The staff was very polite, friendly and provided excellent service. We would definitely stay there again when coming to Seattle.
July 9, 2014
Rated 4.0 out of 5.0 by effcee Good hotel in convenient location but .....
Really nice hotel in convenient Seattle location. Rooms were comfortable with all the amenities you would expect with the exception of a mini bar. Soft drinks and juice at least should be in a room of this standard.
Restaurant and bar offered excellent service and menu choices. Reception and Concierge staff in particular displayed an appalling lack of knowledge and ability to anticipate and respond to guest requests. Use the WiFi and book your own tours and transfers as you certainly can't rely on the concierge staff here.
July 7, 2014
Rated 5.0 out of 5.0 Wonderful Room
Extremely clean and comfortable. Enjoyed the room and room service.
July 6, 2014