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Rated 4.4 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Beautiful Room and Fantastic Front Desk Staff We stayed at this hotel less than a week ago. I forgot to ask the names of the young man and lady at the front desk - but they were such a delight. Both were very helpful in giving us directions back to the hotel from the car rental location. The lady at the front desk had a wonderful personality - it was such a pleasure speaking with her. Also the room was beautiful. The bed was amazing. I had a great night's sleep. August 31, 2014
Rated 4.0 out of 5.0 by No pool Was looking forward to a good swim and relaxing hot tub, but they didn't have one. The hotel is very clean and comfortable, the staff was great and very welcoming. August 31, 2014
Rated 4.0 out of 5.0 by Newly remodled hotel, expensive, small rooms, pay extra for parking Newly remodeled hotel, looks nice. Rooms are small, do not get a King room in the corners, too small. They make you pay an additional $20 a day for parking. Breakfast is 15$ They put a charging station in the desk to help charge your digital devices.... mine didn't work properly when using the provided USB ports... then when I hooked up 2 USB devices to charge, it didn't work at all. Nice hotel, too expensive, then charge too much for breakfast and charge extra to Park..... not very nice August 23, 2014
Rated 5.0 out of 5.0 by Great stay and the staff was excellent I booked this room using Priority Club points and we were more than happy with our choice. I read about the recent renovations and the positive changes are obvious. Our king room was cozy and comfortable. The new bathroom was modern and very nice. We arrived a little early and had to wait for our room. Hats off to April working the front desk. She was awesome! For our inconvenience she gave us a few drink vouchers for the bar. The rest of the staff was also friendly and attentive. The shuttle was right on time in the morning. We dropped off our rental car after checking in so we didn't have to worry about parking. We caught the light rail downtown as the station was across the street. August 23, 2014
Rated 5.0 out of 5.0 by Great rooms I was impressed with the front desk and wait staff. The bar was a great place to unwind. August 23, 2014
Rated 4.0 out of 5.0 by Comfortable bed but overpriced We got this room by using awards points. Very nice appealing room. Good sleeping bed. Down points: Bathroom door did not lock and it was not on hinges. It was on rollers. Shower was never cleaned. Black hair all over and in the drain. My family refused to shower for our day and the hotel was booked full, so we couldn't change rooms. Very dissapointed. A lot of people were complaining that breakfast being $17.99 and for the price of the room it should have been free. A lot of hotels in the area offer free breakfast and the room for lot less. August 22, 2014
Rated 3.0 out of 5.0 by Weak WiFi Being a business traveler, WiFi is critical to the work I do while in my room. The WiFi service in the room was weak at best and I had to go in the hall in order to maintain connection. As soon as I stepped bak in the room the service would disconnect. I tried this with three different devices and even showed a staff member while up in the room. The room was cramped, the desk size was insufficient to accommodate the coffee pot and my computer. Considering the room size, WiFi and staffs inability to address the WiFi issue - I found the room to be very over priced. Restaurant service staff was exceptional. Remodel is nice but does not warrant the high price. August 21, 2014
Rated 4.0 out of 5.0 by Great Service The staff were very friendly and the updates that were made to the hotel was really nice. Great food and cocktails so no need to leave hotel for dinner or drinks. Bar staff was also entertaining. August 19, 2014
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We are excited to announce that this property completed an extensive renovation on 6/5/2014. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.