Rated 4.4 out of 5 by 73
Rated 3.0 out of 5.0 by maroosch wake up
Checked in 11 August 2014 late, after a very long flight. Asked if they had an Executive floor. They said yes but no Executive lounge. Disappointing. In the room I noticed a card saying there was a wake up guarantee. If the wake up call did not arrive, the room rate would be refunded. I called the desk and asked for a 6:30 AM wake up. I normally use my I Phone as a backup but since they seemed confident in waking me up I did not do so. Fortunately, I woke up at 6 AM. Needed to meet in the lobby at 7 AM so left the room at 6:55. Never received the wake up call. Spoke to the clerk and he went in the back room for some time and then came out and said he couldn't find the records. Had he offered me the guarantee, I probably wouldn't have accepted as I had already awoken but it was not offered. He mumbled something about maybe giving me some points. By that timeI had to catch the shuttle and left. I also found out that they did not have me listed as a gold member. Had to show them my card. Not impressed!!!
August 16, 2014
Rated 5.0 out of 5.0 by EL14 good night sleep
Our final stop on our vacation before catching a flight in the morning. The beds were perfect and we slept great. I didn't hear any planes at all. My husband said he heard some but still slept good. Breakfast was good with a nice variety and held is asking with snacks later until we got home 8 hrs later. The only thing not as good was the bathroom cleanliness. There were something that had run down the front on the panel by the sink and was missed by the staff. Pretty minor overall.
August 15, 2014
Rated 5.0 out of 5.0 by Scooby65 Convenience and Quiet
Great hotel close to Light rail that goes to Downtown Seattle. Room is equipped with all the essentials, the front desk staff is extremely respectful. No airport noise even though it is across from the airport, I will stay again and highly recommend.. SS
August 15, 2014