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Rated 4.3 out of 5 by 96 reviewers.
Rated 4.0 out of 5.0 by great service All employees are very helpful and polite. They would called to the room to reconfirm that all problems are settled well. July 18, 2014
Rated 5.0 out of 5.0 by Comfortable after working all day A great place to spend your night. Nice and comfortable bedroom as well as the bathroom, Highly recommend for visitors to stay. July 7, 2014
Rated 4.0 out of 5.0 by excellent service The staff are very helpful. The staff serve the guest with sincere heart and courteous. July 6, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great experience vacation Me and family stay in this hotel for 4 days and we have a nice warm service from the hotel , welcoming drink. And great room inside. Feel so comfort and relax. We enjoy the swimming pool and the restaurant too. Thanks for all July 2, 2014
Rated 5.0 out of 5.0 by World Class Service One of the things that distinguish great hotels from good hotels is the level of service provided by the hotel staff. The amenities provided by CP Semarang are what you would expect for this class of hotel, but it is the exceptional guest service that truly made my stay at CP Semarang worthwhile and memorable. During my visit, there were a few problems with Housekeeping. When I reported these issues, the staff did an excellent job of following up and ensuring the issues were resolved. In particular, I would like to mention Shirly who is one of the staff at the front desk. I will not forget the superb customer service she provided and it was always with a smile. She made sure the problems were rectified and also took steps to make up for the inconvenience caused. I also enjoyed the variety and quality of the food at Gris restaurant during breakfast and the times I had dinner there. However, just as important as the food was the great service received from all of the friendly staff. In particular I would like to mention manager Efendy and chef Mikokholil who ensured all of my needs were taken care of. This was my third time at CP Semarang and I certainly intend on returning here on my next trip. June 29, 2014
Rated 4.0 out of 5.0 by Nice greeting during check in When i check in to the hotel around 5 pm, the guy at the counter said that as i am member and the room is fully book so my room had been upgrade to club room. But i did not get the facility in the club room only the room upgrade. The welcome fruit drink i also did not get in my room but it did not matter to me as i am rush for the party. Overall the service is nice, the location is good very near to airport less than 15 minutes and link to paragon mall. June 25, 2014
Rated 5.0 out of 5.0 by crowne plaza semarrang First time I stayed arround 2 years a go when this hotel opened, still many defect in every where and not runned in 100%. And now after many times I stayed, I saw many improvment from this property. From how to greet the guest, taste of the food, skill of staf etc. Based on that I always sugested my coleuges to stay at CROWNE PLAZA SEMARANG when they have bussines travel to semarang. Even not all my colleagues satisfied stay in this hotel I can understand. Mostly the problem is parking space and traffic jam on the weekend, this is big homework for the management when hotel in one building with the mall. And another one is AC is not work properly even we set to cold. And would like to say thankyou for Melanie as a GRM and Hafid as a concierge, they always give me new experience every time I stay there. Melanie is the first person who tell to me when this hotel open and recovery my bad experience in first time stay. And she promised to me will be any improvement in this hotel, and she prove it. Thankyou Mel. Hafid is the first person that give sugest me for the best place to take photoshoot in semarang. My hobby is photograph and I like to take picture every place that I stayed. He always give me best experience place and what time to take picture, and he always give information if in semarang any traditional event to take a shoot. And he must be responsible to my computer because always making run out space my hardisk ha....ha...ha... June 25, 2014
Rated 5.0 out of 5.0 by Great service and experience I like to stay here when I visit Semarang. The staff is very friendly. The rooms are very comfortable. The gym is great for business travelers. The location is very convenient with the Paragon mall attached. June 16, 2014
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