Rated 4.2 out of 5 by 33
Rated 5.0 out of 5.0 by Selvy Great hotel!!
Im very happy to stay at this hotel.....i will recomend this hotel to all my friend who wants to visit semarang city.
August 26, 2013
Rated 4.0 out of 5.0 by Btt2608 Nice room and the interior
The bed was really comfortable, and also the cleanliness
August 26, 2013
Rated 4.0 out of 5.0 by Ctsurgeon Clean, comfortable, and very responsive to your needs
Had a short but comfortable stay in this hotel. The location is very strategic and you won't find any difficulties in fulfilling any of your needs here.
August 25, 2013
Rated 4.0 out of 5.0 nice room with unique bathroom design
we love the room design with unique bathroom.. food taste are great but if you provide different menu for each day breakfast it'll be better.. one stop service call never work, nobody answer the call even in daytime so we can't get anything we need unless ask it directly to front desk or room service.. the place is in city centre and directly connected to paragon mall, very strategic for both business and leisure..
August 16, 2013
Rated 4.0 out of 5.0 by u0800242 Good location and clean room
This hotel is quite unique in it's location. Central and build on top of a shopping mall. There is hardly any problem finding it as it can be seen from far. We stayed during the local public holiday which meant the hotel was rather busy. The check in was quick but it took quite a long time for our luggage to be sent to the room. The restaurant was packed during breakfast and we can hear children running along the corridors even though the noise isolation seemed good. The room size is comfortable for 2 persons. One minor issue was that there was only 1 bathrobe in the room even though it was booked for 2. It also seems that the public has access to the gym and swimming pool with no checks in place.
August 14, 2013
Rated 5.0 out of 5.0 by Ylen3010 Great location and great service
Great location, great staff service. Overall satisfying hotel.
June 29, 2013
Rated 5.0 out of 5.0 Overall Experience
Stayed with my wife and son's family. Found the rooms comfortable and adequate facilities. Most appreciated was the good location next to shopping mall. Will definitely stay here next visit.
June 16, 2013
Rated 4.0 out of 5.0 by sanyata worst wi fi ever
for 5 stars hotel, you should put more attention on this.
your WiFi connection was poor event worst and that's why I put the title "worst WiFi ever" because I've never experienced this at another 5 stars hotel in Indonesia.
as a 5 stars hotel you should have 5 stars services including you WiFi connection
June 3, 2013
Rated 5.0 out of 5.0 by harry71 overall service excellent
we stay frequent in Semarang and enjoy the relax and personal service from the staff as well as the good and affordable rooms in the hotel.
May 17, 2013
Rated 5.0 out of 5.0 by peterno excellent hotel
high standard of quality for a reasonable price: Semarang Crowne Plaza hotel is very good value for money: The hotel decoration is very stylish and impeccably clean. All the staff were extremely helpful and frindly. This is my first five stras rating in mnay years. Congratulations!
April 8, 2013
Rated 3.0 out of 5.0 by Budihs Promise is not being delivered
After view stays in this hotel, as a gold member we dont get a welcome fruit as promised, I ordered by ihg website through my mobile phone, and i couldnt see the message that the room exclude breakfast. My total xperience was not excellent, except the pick up service guy (mr. Windu) that serve really nice. The trafic light announcer is really annoying indeed.
April 6, 2013
Rated 5.0 out of 5.0 by SAMPOERNA Excellent Hotel
The hotel has greatly improved it's breakfast buffet with more choices of food.
Evening meals are excellent.
Staff extremely friendly and always ready to help in anyway they can.
Shopping centre attached to the hotel is ideal for alternative foods, hair salons, pharmacy, supermarket.
April 6, 2013
Rated 4.0 out of 5.0 by ZachFrench Stay at Crone Plaza Semarang
Hotel is nice and comfortable. The food is good but buffet needs to change more for those of us who stay there for a long time (like a week to ten days at a time).
adding a spa or massage services would be nice.
January 18, 2013
Rated 4.0 out of 5.0 by Pete9135 Excellent Value with Exceptional Amenities
Thoroughly enjoy the spatious room, tasty restaurant, functional fitness center, and shopping in the adjacent mall during my weekly trips to Semarang. Thank you!
January 16, 2013
Rated 3.0 out of 5.0 by Schum1 Comfortable room and location
I stayed at this hotel for holiday with family, good location, in the city of Semarang and towards to Paragon Mall, allowing you to shopping and eating there.
Breakfast menu and the taste I do not think like a 5 star hotel, a little menu and ordinary sense (such as 3 star hotel), service receptionist who did not know some of my questions and cynic to serve me and happened while check out I did not get an airport transfer service by reason of the limited of operational vehicles, the answer did not satisfy me so I had to order a taxi to the airport.
Overall, I recommend this hotel for a vacation and relaxing with a good price 5 star hotel.
December 25, 2012
Rated 1.0 out of 5.0 by LeoS Poor product knowledge and reluctant staffs
This Crowne Plaza has got to be the worst hotel I had stayed in in the last few years!
December 5, 2012
Rated 1.0 out of 5.0 by priorityelitemember Sorry, sorry sorry
Yes, sorry that was all I heard for many of the problems I had during my stay.
First of all I have to admit that the staff is very friendly and is trying their best but due to lack of management there are too many problems.
The fitness centre is perfect I have to admit but that's about it.
The first room I stayed in didn't let me sleep because the LED from top was always shimmering and could not be switched off completely. Mini bar was empty.
The second room same issue, in addition the cabinet could not be closed. Took maintenance some time to repair. Mini bar empty and was only filled upon request - but the fridge was not working at all even after a few complaints(occasionally the guests will give up...?)
The light in front of bath room OR in front of the door could be switched of but never both lamps. I had to remove 1 light bulb to get a sleep.
The rooms were never properly cleaned - everywhere were a kind of filthy film on glass and wooden surfaces.
No decoration on the walls - may be just my personal taste but the rooms looked poorly made as well.
The carpets have stains from paint and glue all over.
The lounge was understaffed a few times and I did not find anyone in the lounge. To make sure no guests takes some milk for coffee "unsupervised" the fridge was locked with a pad lock. What kind of guest did they have in mind?
The food was rather basic in the lounge and it looked like the Chef has to work on a pretty low budget. Nothing wrong with a low budget but then the nightly charges should also reflect the budget character.
Summarizing it was the worst stay ever I had in an IHG property and I stay about 50 to 60 nights a year in IGH properties. Most of the problems seem to be management related and I hope they can solve it soon.
November 17, 2012
Rated 5.0 out of 5.0 by Tony59 Convenient location with great service
Other than traffic flow in the property, staying at this hotel is enjoyable. Friendly and helpful staffs, good food, good ambiance. Regret that I was unable do the gym (due to time constraints, could only do my laps at swimming pool) but believe me, I'll do it next time. The gym looks great!
In May 2012, I booked 6 rooms for the family visiting from Jakarta and the US. That was a memorable experience for everybody.
November 4, 2012
Rated 4.0 out of 5.0 by Surfweb Convenient location most modern hotel in Semarang
Short 15 minute drive from the airport
Relaxed check in
Is part of the most modern shopping center in Semarang.
Rooms are what you would expect
Toiletries not up to Crowne plaza standards in the west.
Breakfast on the 7th floor not much of a selection of breads and fresh fruit.
They need find the great super sweet small pineapples and bananas famous in Indonesia
Great pool and gym.
Business centre was not always attended.
November 2, 2012
Rated 4.0 out of 5.0 by andarbernard Nice and Good Room
when I visit this hotel at the first time, I fell comfortable with the Lobby, staff and specially my room. I am with my wife and I book deluxe room. the furniture is modern and I think this is the romantic bad room too because the rest room use glasses and make it shown this hotel is special hotel
October 29, 2012
Rated 5.0 out of 5.0 by Otjep Some rooms are smelly.
Overall experience staying at Crown Plaza Hotel Semarang is Great! Absolutely I will definitely be back. The only thing during my stay there, since we came with some friends and I entered some room, the rooms are smelly. I think you should check every ventilation and toilet stuff make sure all the air circulate well. And last time during the reception at the ball room, the smell even worst. I couldn't stand on it. Smell like dirty toilet. That's all.
October 19, 2012
Rated 5.0 out of 5.0 by carlzeiss Excellent Stay
Brand New Hotel in Semarang, adjacent location with the mall make an easy step for you to buy groceries there.
All the staff give you a quick and efficient services, reception desk treat me with really personally.
Kudos for the management !
Definitely will stay with Crowne Plaza for my next stay in Semarang.
October 13, 2012
Rated 5.0 out of 5.0 by milkayk Great Location and Value of Money
the location of this hotel is excellent since next to the most popular shopping mall in Semarang. The room is very spacious, the bed is comfy so that I could get a good night sleep. The bathroom concept is unique and convenient. I recommend this hotel to anyone I know. Such a good value of money!
October 6, 2012
Rated 5.0 out of 5.0 by littlesmith01 nice sleep
i stay for crown plaza semarang for office duty. anf i love this hotels. so clean, comfortable and exclusive. i will suggest this hotels for my other relations.
October 5, 2012
Rated 5.0 out of 5.0 by Jack21 I love crown plaza Semarang
I travel a lot.....and almost every week, I stay at the hotel. I found crown plaza Semarang is one of the best hotel that I ever experienced. Room is very nice, bed is comfy ...it's also great value for money. Breakfast is also good, full range of choices also located in the heart of Semarang next to Paragon mall which is very convenient.
I would recommend for anybody who visit Semarang to stay at this hotel either for business or pleasure.
October 5, 2012