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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 309 reviews
91%
Recommend This Property

Ratings Breakdown

309reviews

  • 5 Stars
    192
  • 4 Stars
    90
  • 3 Stars
    12
  • 2 Stars
    8
  • 1 Stars
    7

最好的皇冠假日之一

By

July 27, 2016

位置在郊区,不过离虹桥机场只有二十分钟车程。周围是高尔夫球场,晚上非常安静。酒店客房和服务强于一般的皇冠假日。餐饮业不错,不过早餐比刚开业时候水准有所下降。另,亲子设备不少,适合小朋友。

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good hotel conditions

By

July 25, 2016

good hotel conditions and enviorment. good customer service. feel comfortable~~~~~

Posted byHotelStaff
July 27, 2016
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai Anting Hotel. We are very glad to know that our facilities and service helped in making your visit enjoyable. Our hotel is located along the boyuan road and only 10 minutes drive from a shopping mall and Line 11 subway. Besides, it is only about 20 minutes drive from Hongqiao Airport. Close to the hotel you will find the Shanghai Automobile Expo Park and Anting Ancient Street. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, MarCom Department
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床舒服

By

July 21, 2016

club

WiFi不好 前台服务太慢,办理退房开具发票太慢,等待半小时以上,对客人的尊重不到位,同时WiFi信号很差,很慢,需要改进,服务人员需要增强服务意识。

Posted byHotelStaff
July 22, 2016
尊敬的客人: 感谢您光临上海颖奕皇冠假日酒店并分享您的入住感受。 很遗憾此次入住期间酒店无线网络及员工服务未能令您足够满意。该问题已经得到了我们的重视。您的意见和建议是我们酒店不断优化和前进的基石。您也可以在入住期间把遇到的任何问题告知酒店工作人员,我们会及时为您解决,让您的旅程更享舒适自在! 我们的酒店位于嘉定区博园路6555号,与屡获殊荣的颖奕安亭高尔夫俱乐部自然合为一体,舒适下榻之余,您还可以欣赏世界级的18洞高尔夫球场。而且酒店距离地铁11号线安亭站仅需10分钟,酒店安排了班车在固定时刻接送客人往返酒店与地铁站,同时酒店坐拥上海汽车会展中心、上海汽车博览公园、安亭老街及上海国际赛车场等著名场馆和景点,您可在礼宾部了解详细信息。我们真诚希望继续为您提供最大程度的便利和最优质的服务! 诚挚期待您的下一次光临,收获无比优越的体验! 酒店公关部
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超一流

By

July 20, 2016

客房前台礼宾热情周到让你有一种宾至如归的感觉,希望大家选择,就不要选择水疗,不靠谱,但是其他方面超于其他的酒店,态度决定服务意识。

Posted byHotelStaff
July 22, 2016
尊敬的客人: 感谢您光临上海颖奕皇冠假日酒店并分享您的入住感受。很高兴得到您对我们酒店员工服务及整体环境的认可。您的肯定是我们最大的鼓励,让每位客人都能享受宾至如归体验是我们不懈的奋斗目标! 很遗憾此次入住期间酒店水疗服务未能令您足够满意。该问题已经得到了我们的重视。您的意见和建议是我们酒店不断优化和前进的基石。您也可以在入住期间把遇到的任何问题告知酒店工作人员,我们会及时为您解决,让您的旅程更享舒适自在! 我们的酒店位于嘉定区博园路6555号,与屡获殊荣的颖奕安亭高尔夫俱乐部自然合为一体,舒适下榻之余,您还可以欣赏世界级的18洞高尔夫球场。而且酒店距离地铁11号线安亭站仅需10分钟,酒店安排了班车在固定时刻接送客人往返酒店与地铁站,同时酒店坐拥上海汽车会展中心、上海汽车博览公园、安亭老街及上海国际赛车场等著名场馆和景点,您可在礼宾部了解详细信息。我们真诚希望继续为您提供最大程度的便利和最优质的服务! 诚挚期待您的下一次光临,收获无比优越的体验! 酒店公关部
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服务不错

By

July 20, 2016

club

酒店员工服务态度都不错,有求必应。总体入住很满意。就是标间床再大点就好了。餐厅的味道也不错。以后还会考虑再来的。

Posted byHotelStaff
July 22, 2016
尊敬的客人: 感谢您光临上海颖奕皇冠假日酒店并分享您的入住感受。 很高兴得到您对我们酒店整体环境及员工服务的认可。您的肯定是我们最大的鼓励,让每位客人都能享受宾至如归体验是我们不懈的奋斗目标! 我们的酒店位于嘉定区博园路6555号,与屡获殊荣的颖奕安亭高尔夫俱乐部自然合为一体,舒适下榻之余,您还可以欣赏世界级的18洞高尔夫球场。而且酒店距离地铁11号线安亭站及嘉亭荟生活购物广场仅需10分钟,酒店安排了班车在固定时刻接送客人往返酒店与地铁站,同时酒店坐拥上海汽车会展中心、上海汽车博览公园、安亭老街及上海国际赛车场等著名场馆和景点,您可在礼宾部了解详细信息。我们真诚希望继续为您提供最大程度的便利和最优质的服务! 诚挚期待您的下一次光临,收获无比优越的体验! 酒店公关部
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床铺舒适

By

July 19, 2016

提供不同程度的枕头供选择, 床铺舒适。
可以缓解一天的疲劳。 9月还将再次入住。

对于评价要求必须填写50字以上的要求,略显霸道。

经常商务出差, 选择酒店多以距离访问地交近的酒店入住, 该酒店出行并不是很便利。

如果入住时前台人员能介绍或推荐出行方式应能收到较好的反馈。

Posted byHotelStaff
July 21, 2016
尊敬的客人: 感谢您光临上海颖奕皇冠假日酒店并分享您的入住感受。 很高兴得到您对我们酒店客房设施的认可。我们深知睡枕是提供舒适睡眠的关键所在。为确保您下榻期间能享受最佳的休憩时光,我们特为您准备了荞麦枕、决明子枕、仰卧枕及侧卧枕等一系列睡枕菜单,更有闻香入眠及安睡佳饮供您选择。 我们的酒店位于嘉定区博园路6555号,与屡获殊荣的颖奕安亭高尔夫俱乐部自然合为一体,舒适下榻之余,您还可以欣赏世界级的18洞高尔夫球场。而且酒店距离地铁11号线安亭站仅需10分钟,酒店安排了班车在固定时刻接送客人往返酒店与地铁站,同时酒店坐拥上海汽车会展中心、上海汽车博览公园、安亭老街及上海国际赛车场等著名场馆和景点,距离虹桥枢纽仅需20分钟车程。您可在礼宾部了解详细信息。我们真诚希望继续为您提供最大程度的便利和最优质的服务! 诚挚期待您的下一次光临,收获无比优越的体验! 酒店公关部
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服务很好

By

July 19, 2016

club

有求必应,入住过程中没有任何困难,很顺畅,感觉很好。服务引导都很客气周到哦。

房间淋浴的时候总是会把拖鞋淋湿,穿着湿拖鞋出来容易摔跤,而且湿拖鞋穿着很难受,这方面可以改进一下。

酒店毛巾建议标识用途,以免混用。

Posted byHotelStaff
July 20, 2016
尊敬的客人: 感谢您光临上海颖奕皇冠假日酒店并分享您的入住感受。很高兴得到您对我们酒店整体环境的认可。您的肯定是我们最大的鼓励,让每位客人都能享受宾至如归体验是我们不懈的奋斗目标! 很遗憾此次入住期间酒店客房设施未能令您足够满意。该问题已经得到了我们的重视。您的意见和建议是我们酒店不断优化和前进的基石。您也可以在入住期间把遇到的任何问题告知酒店工作人员,我们会及时为您解决,让您的旅程更享舒适自在! 我们的酒店位于嘉定区博园路6555号,与屡获殊荣的颖奕安亭高尔夫俱乐部自然合为一体,舒适下榻之余,您还可以欣赏世界级的18洞高尔夫球场。而且酒店距离地铁11号线安亭站仅需10分钟,酒店安排了班车在固定时刻接送客人往返酒店与地铁站,同时酒店坐拥上海汽车会展中心、上海汽车博览公园、安亭老街及上海国际赛车场等著名场馆和景点,您可在礼宾部了解详细信息。我们真诚希望继续为您提供最大程度的便利和最优质的服务! 诚挚期待您的下一次光临,收获无比优越的体验! 酒店公关部
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An excellent hotel experience

By

July 15, 2016

club

A thorough elaborate and sophisticated hotel in the outskirts of Shanghai. Clean and well organised rooms and restaurants and a personnel eager to help but unfortunately not so familiar with foreign languages so difficult to communicate with if you are not Chinese. The long distance from the Shanghai center and the Bund maybe a problem for those that want to combine some sightseeing with their business.

Posted byHotelStaff
July 18, 2016
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai Anting Hotel. We would like to take this opportunity to apologize for any inconvenience the English speaking of our service staff may have caused you. Your comments have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, MarCom Department
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床铺舒适

By

July 14, 2016

platinumelite

适合家庭出游,环境不错,行政酒廊的餐具设施略老旧。房价合适,每次入住都得到了房型升级。感觉还不错~~~~~~~~~~~~~~~~~~~~

Posted byHotelStaff
July 18, 2016
尊敬的客人: 感谢您光临上海颖奕皇冠假日酒店并分享您的入住感受。 很高兴得到您对我们酒店整体环境的认可。您的肯定是我们最大的鼓励,让每位客人都能享受宾至如归体验是我们不懈的奋斗目标! 我们的酒店位于嘉定区博园路6555号,与屡获殊荣的颖奕安亭高尔夫俱乐部自然合为一体,舒适下榻之余,您还可以欣赏世界级的18洞高尔夫球场。而且酒店距离地铁11号线安亭站仅需10分钟,酒店安排了班车在固定时刻接送客人往返酒店与地铁站,同时酒店坐拥上海汽车会展中心、上海汽车博览公园、安亭老街及上海国际赛车场等著名场馆和景点,您可在礼宾部了解详细信息。我们真诚希望继续为您提供最大程度的便利和最优质的服务! 诚挚期待您的下一次光临,收获无比优越的体验! 酒店公关部
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非常不错的酒店

By

July 14, 2016

服务一流,设施一流。非常适合带孩子出游的家庭,尤其双卧室套房的设计,非常家庭化,前台和服务人员的服务态度非常好,宾至如归。唯一可以进一步提高的是早餐的质量,不过也相当不错了,但是和洲际比还是有提升空间的。

Posted byHotelStaff
July 15, 2016
尊敬的客人: 感谢您光临上海颖奕皇冠假日酒店并分享您的入住感受。很高兴得到您对我们酒店整体环境及员工服务的认可。您的肯定是我们最大的鼓励,让每位客人都能享受宾至如归体验是我们不懈的奋斗目标! 很遗憾此次入住期间酒店早餐服务未能令您足够满意。该问题已经得到了我们的重视。您的意见和建议是我们酒店不断优化和前进的基石。您也可以在入住期间把遇到的任何问题告知酒店工作人员,我们会及时为您解决,让您的旅程更享舒适自在! 我们的酒店位于嘉定区博园路6555号,与屡获殊荣的颖奕安亭高尔夫俱乐部自然合为一体,舒适下榻之余,您还可以欣赏世界级的18洞高尔夫球场。而且酒店距离地铁11号线安亭站仅需10分钟,酒店安排了班车在固定时刻接送客人往返酒店与地铁站,同时酒店坐拥上海汽车会展中心、上海汽车博览公园、安亭老街及上海国际赛车场等著名场馆和景点,您可在礼宾部了解详细信息。我们真诚希望继续为您提供最大程度的便利和最优质的服务! 诚挚期待您的下一次光临,收获无比优越的体验! 酒店公关部
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亲子度假的一个优先选项

By

July 13, 2016

孩子两周岁,三口之家第一次一起短途出行,酒店给升级到行政套,空间非常大,孩子光在房间内就有的跑,有的玩。酒店环境也很不错,风景很美。

Posted byHotelStaff
July 18, 2016
尊敬的客人: 感谢您光临上海颖奕皇冠假日酒店并分享您的入住感受。 很高兴得到您对我们酒店整体环境的认可。您的肯定是我们最大的鼓励,让每位客人都能享受宾至如归体验是我们不懈的奋斗目标! 我们的酒店位于嘉定区博园路6555号,与屡获殊荣的颖奕安亭高尔夫俱乐部自然合为一体,舒适下榻之余,您还可以欣赏世界级的18洞高尔夫球场。而且酒店距离地铁11号线安亭站仅需10分钟,酒店安排了班车在固定时刻接送客人往返酒店与地铁站,同时酒店坐拥上海汽车会展中心、上海汽车博览公园、安亭老街及上海国际赛车场等著名场馆和景点,您可在礼宾部了解详细信息。我们真诚希望继续为您提供最大程度的便利和最优质的服务! 诚挚期待您的下一次光临,收获无比优越的体验! 酒店公关部
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Crowne Plaza Anting

By

July 11, 2016

Great Business hotel close to where I needed to be

Posted byHotelStaff
July 14, 2016
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai Anting Hotel. We are very glad to know that our facilities and service helped in making your visit enjoyable. Our hotel is located along the boyuan road and only 10 minutes drive from a shopping mall and Line 11 subway. Besides, it is only about 20 minutes drive from Hongqiao Airport. Close to the hotel you will find the Shanghai Automobile Expo Park and Anting Ancient Street. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, MarCom Department
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