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Rated 4.4 out of 5 by 54 reviewers.
Rated 2.0 out of 5.0 by 硬件一流,软件需加强培训 第二次入住了,首先前台的服务微让我不是很舒服,讲话冷冰冰,几乎没抬头看你。而且对我的预定应该享受的优惠也不是很熟悉。房间硬件是没得说,新酒店嘛。但是客房服务员打扫得也太马虎了点,洗手间台盆边上还留有前一位客人用下来的客房备品。第二天早餐去得晚了点(离用餐结束还有半小时),吃的选择就很少了。不过餐厅外的环境听不错的,还有个小的儿童乐园。没有车的话就只能老实在酒店待着了,如果需要外面吃反的话,离酒店最近的购物中心需要开车10分钟,那里可以有很多吃的选择。 December 30, 2013
Rated 5.0 out of 5.0 by Outstanding Property and Staff This is one of if not the best Crowne in the chains Asian properties that I have stayed at. December 23, 2013
Rated 4.0 out of 5.0 by A quite place to stay The hotel is quite, the room is comfortable, and the staff are very friendly. The location is not the best. November 19, 2013
Rated 5.0 out of 5.0 by Sehr gutes Hotel in ruhiger Lage - Top Hotel ins ruhiger Lage - sehr angagiertes Personal - sehr gute und ruhige Schlafqualität October 16, 2013
Rated 1.0 out of 5.0 Worst ever experience Sept 23. Day 1: After travelling,tired , sleepy tried to sleep in comfortable bed and found something cowling on upper legs. Fund a bug of 1 inch length in the centre of the bed below duvet at midnight. Just imagine how the rest of the night would have been!!! Guest manager and other staff was informed but they can not do anything except showing regret. Sept 24 day 2: After finishing disastrous meeting with customer needed support from HQ in Canada and wi-fi in the room slow down. On complaining I was informed that I can not use two devices (Phone and Laptop) on internet in this room. Finally room was changed. Sept 25 Day 3: In the morning informed room staff to collect my laundry which is bundled in laundry bag. At 10.00 am in the middle of very important meeting my wife form Canada calls me up informing that hotel staff is trying searching. What is going on? When I call back hotel guest manager asking me whether I need my laundry back same day or tomorrow? Imagine the embarrassment and and frustration!!! Do I need to give any rating or any further comment after above experience? September 30, 2013
Rated 3.0 out of 5.0 by Nice Hotel with friendly staff, but room cleanig need to be improved This is a new nice and big hotel with a very nice and big swimming pool and excellent gym. The food (both Chinese and western) is delicious and the view to the Golf course is wonderful. From my perspective following two points need improvement: 1) room cleaning, 2) education of employees in the bar area for making foreign drinks (e.g. caipirinha). August 20, 2013
Rated 5.0 out of 5.0 by Excellent Choice Quiet location, excellent buffet breakfast & dinner, well designed rooms, FREE wireless internet August 15, 2013
Rated 5.0 out of 5.0 by Super Hotel, bin immer wieder gerne dort Ich bin immer wieder gerne in diesem Hotel. Es liegt sehr ruhig, so dass man auch wirklich ausspannen und relaxen kann. Die Zimmer sind großzügig ausgestattet, sauber und gepflegt, das Personal ist sehr zuvorkommend, aufmerksam und sehr hilfsbereit. August 15, 2013
Rated 5.0 out of 5.0 by Relaxing place to stay The rooms were nice and the staff went out of their way to make sure my stay went well. Very quiet and relaxing atmosphere. June 29, 2013
Rated 4.0 out of 5.0 by Great Hotel - Pity about the Shuttle Bus & Taxis Hotel is fantastic, staff are great, however focus has to be given to transportation. Shuttlebus to the metro station was a disaster. On the occassions I tried to use it, it didn't show up. Taxi's also problematic to get hold of. I waited over 45 minutes for a taxi to arrive. This needs to be resolved. May 21, 2013
Rated 4.0 out of 5.0 by schönes Hotel in ruhiger Lage Ruhige Lage, tolles Ambiente, sehr hilfsbereites Personal, man fühlt sich wie zu Hause. March 31, 2013
Rated 5.0 out of 5.0 by Ein absoltus Top Hotel in Anting! Wie immer bin ich , wenn ich in Anting bin, in diesem Hotel. Sehr freundliche und zuvorkommen de Mitarbeiter. Ich fühle mich dort sehr familiär. Super Zimmer (geräumig und sehr sehr gepflegt). March 29, 2013
Rated 5.0 out of 5.0 by Top Hotel in ruhiger Lage Wie immer ein exelenter Service und ein super Hotel in ruhiger lage, wo man sehr gut den Stress des Tages abbauen kann. February 11, 2013
Rated 5.0 out of 5.0 by new hotel Nice hotel in Anting,Shanghai, but far away Shanghai Center, very close to Suzhou December 9, 2012
Rated 5.0 out of 5.0 by Spitzen Hotel in sehr ruhiger Lage Das Hotel ist ein exelentes Gebäude in einer sehr ruhigen Lage. Die Zimmer sind hervorragend von der Ausstattung als auch der Sauberkeit. Das Personal ist sehr zuvorkommend, freundlich und auch sehr hilfsbereit. Man fühlt sich dort mehr in einer Familie wie in einem Hotel, was ich sehr positiv finde. Der einzigste Nachteil ist das dort keine Taxis stehen und auch kein kleiner Shop ist um dort die Notwendigsten Dinge zu kaufen. Wenn man ein Taxi benötigt sollte man es 15 Minuten zuvor bestellen. Ich persönlich war sehr überzeugt und werde das nächste Mal, wenn ich wieder in Anting bin, dort wohnen. December 9, 2012
Rated 4.0 out of 5.0 by Great new Hotel Stayed 9/8 thru 9/10. Brand new only open 2 days. Great hotel in great location for a round of golf while traveling on the weekend. Hotel staff was brand new and some minor service issues but I am sure over time the service level will improve. Hotel food & beverage manager from Holland was extremely helpfull. September 17, 2012
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