Rated 3.8 out of 5 by 40
Rated 3.0 out of 5.0 by mabu521 一再强调这是符合奖赏的住宿
June 26, 2014
Rated 5.0 out of 5.0 by Yating 适合周末度假酒店
June 25, 2014
Rated 5.0 out of 5.0 by UKcircuitman7 A very pleasent stay!
My stay at the Crowne Plaza Shanghai Xiayang Lake, overall was a very good experience. You are greated by a very simple yet picturesque clean an lobby and the Hotel Staff are effiecient and friendly. During this stay I was offered a free upgrade, which I could not refuse! The normal hotel rooms are of a very high standard anyway, but the Suite room exceeded all my expectations. The price of Mini Bar and in room dining is also very resonable for the Shanghai area. I would recommend this Hotel and would not hesitate to stay there again on my next busineds trip to the area.
June 23, 2014
Rated 4.0 out of 5.0 by Michael945 早餐一流，服务有待改进
June 11, 2014
Rated 4.0 out of 5.0 by Jackol 硬件一流，软件需改进
June 4, 2014
Rated 3.0 out of 5.0 by Chuchu 环境不错，服务尚可
June 4, 2014
Rated 5.0 out of 5.0 by 20131030 房间洁净
May 31, 2014
Rated 3.0 out of 5.0 by iGavin 早餐服务员态度比较差
May 29, 2014
Rated 3.0 out of 5.0 by KKIHG 地点硬件不错，软件许加强。
May 28, 2014
Rated 5.0 out of 5.0 by maomao1301 符合预期的一次入住体验
May 18, 2014
Rated 3.0 out of 5.0 by discoco 空调太差，急需改善
May 12, 2014
Rated 4.0 out of 5.0 by MJMM Happy
Very nice breakfast, Hotel staff very helpful. Good English with some of the staff. Very friendly. I spent 34 days at this location and never had a problem, Taxi was only minutes, Nice restaurant on location. Store around corner, two restaurants close both with great food and even a KFC. The new Pizza Hut just opened. Laundry is very expensive to have done there but you don't have any choice. I would recommend the Hotel to everyone. Internet is a little weak but it works. Charge you for using printer.
I would like to thank the staff for their hospitality it was a great experience.
May 5, 2014
Rated 2.0 out of 5.0 气温30度，房间内没有冷气
May 4, 2014
Rated 4.0 out of 5.0 by Presedent Excellent environment
I have enjoyed my stay at this hotel. Last week was my third trip to Qingpu China. I have stayed in the same hotel. Staff is very courteous and professional. Hotel environment is excellent. I 100% recommend this hotel.
April 1, 2014
Rated 5.0 out of 5.0 完美的客户体验
March 11, 2014
Rated 5.0 out of 5.0 by Eva23 理想的住所
酒店内外环境优雅, 房型及设施舒适, 人员服务热情温馨, 早餐丰盛, 洗浴设备良好, 房间宽敞, 拥有开放式大阳台, 站在阳台可观赏到夏阳湖, 值得体验!
March 10, 2014
Rated 3.0 out of 5.0 by jojoe008 Good location and comfortable bed.
Good location, wonderful view with Xiayang Lake. The breakfast quality is poor.
February 10, 2014
Rated 4.0 out of 5.0 by Dongjie Breakfast
There is not enough food to pick due to too many people in Spring Festival. Hotel needs making preparation to avoid this happened again.
February 9, 2014
Rated 4.0 out of 5.0 by tony_xll 性价比很不错
January 21, 2014
Rated 3.0 out of 5.0 by Cjld Not if you are a club member
Viewing this hotel from a Club Member perspective, definitely this is not an ideal place to stay.
Facilities and services for members are rather poor and not conducive to carry on business meeting.
The club lounge is not available in useful hours and members have to cope with paying for all extra that in other hotels of the same group are available.
January 17, 2014
Rated 4.0 out of 5.0 青浦地区值得一住的好酒店
September 24, 2013
Rated 4.0 out of 5.0 by inspiration001 很新的酒店,设施不错,员工培训需要跟上
总体评价:硬件设计优秀而且是全新的, 希望下次去住时候服务方面有大的改善; 会推荐给同事来住.
September 20, 2013
Rated 3.0 out of 5.0 by Ceci777 Comfortable bed and spacious room
Room is spacious, mattress and pillow are the most comfortable I've ever experienced among hotels all over the world. One draw back is, the location is far from subway station, and the cab calling service is slow, we have to wait for at least 20-30 minutes after the front desk receptionist help to call for the cab.
Do not recommened this hotel due to location problem. Even the cab driver did not know about this hotel and where's the exact location. It just wasted my time everytime the cab driver going round and round just to the hotel exact locationl.
August 21, 2013
Rated 3.0 out of 5.0 by dragonbabyba Brand new hotel with unexperienced staff and fair service
This is a weekend family trip. My wife, babygirl and parents drive from the downtown to the hotel to spend the weekend. It's really a brand new hotel with great intenal and external view. There is a beautiful lake beside the hotel. However, the front desk did not arrange the lakeview room for us although it's available and equal price. And the staff did not offer us the gift written on the order list until we demand for them.
July 1, 2013
Rated 1.0 out of 5.0 by jimmyTraveller Terrible taxi service
waiting for taxi, nobody care. Told me have called taxi station, no any one come in 20 minutes! Have to go out hundrans meter away to the street by myself and take one. The guys there never want to help you. Never stay in this hotel again!!
June 19, 2013
Rated 4.0 out of 5.0 by TheGerman Nice and quite with attentive staff
I like the big and bright rooms with its comfortable bathroom size too. The quite ambience with the nicely done lake is great for a relaxing walk after a working day.
If you look for evening entertainment or shopping it isn't the location to choose.
The staff was always attentive with some showing basic English language knowledge. Nevertheless they are friendly making you feel comfortable.
March 20, 2013
Rated 5.0 out of 5.0 by AisaDchen Hotel is good
New opening hotel,driver difficult to find it.Try to cell hotel,then reach.Bellboy help my luggage friendly.front desk staff was nicely.
A beautiful lake front of my room.let my wife was so happy.bed and pillow was comfort.
After business,i have no idea for good place to go.Mr.concierger made a plan to me,thankyou.I found my needs.
But hotel english spreaker was pool,they lovely,but cannot understand what your means,you have to speak with manager.
January 7, 2013
Rated 5.0 out of 5.0 by Travel88 Improved service and worth the stay.
I would like to compliment the staffs during this stay as they taking good care of my family and have taken care my extra needs. Friendly staff and very attentive.
The service had improve tremendously from my previous stay. There is still a lot more to improve but I would say I'm really appreciated and thanks for the well service provided.
Once again, you guys did a good job and I will definitely stay here again.
An extra suggestion, there should be more variety of tea bags provide in the room.
December 27, 2012
Rated 3.0 out of 5.0 by Benjamin2012 Services not up to the 4 star status of the hotel
Generally the services provided in your hotel is still not up to the 4 star status of the hotel. Many of the staff are poorly trained and lacked of customer focus attitude.
Below are some of the observations:-
1) Long processing time for check-in and check-out. This is very inconvenient especially peak time in the early morning.
2) Slow replenishment of food in the restaurant (buffet breakfast). Staff are less obsevant to the level of food left - reactive to the request/ feedback by customers that food has empty.
3) Inconsistent policy of bringing food out from the restaurants.
4) Poor laundry services - clothes sent to laundry spoilt. Inconvenient to business travellers resulting in insufficient clothes to change for business meetings/ conferences.
5) Lack of relaxation/ rejuvinate services such as spa, massage, sport facillities, live music and etc.
November 13, 2012
Rated 5.0 out of 5.0 by dalaojin3378 a good trip
have a good trip in Shanghai Xiayang Lake ,good room ,it is very large,and sevice is very good, have a nice day
October 28, 2012