Crowne Plaza Shanghai

Hotel Front Desk: 86-21-61458888

Hotel Fax: 86-21-62803353

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hong Qiao Airport (SHA)

- Distance from hotel: 5.59 MI/ 9 KM East l

- Crowne Plaza Shanghai---Yan An Road trestle---G50 highway---Hongqiao International Airport

Pudong International Airport (PVG)

- Distance from hotel: 31.07 MI/ 50 KM South West l

- Crowne Plaza Shanghai --Xinhua Road --South Ruijin Tunnel --Zhonghuan Road -- Huaxia Highway --Pudong Airport

Shanghai Hongqiao Railway Station

- Distance from hotel: 5.59 MI/ 9 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 20.00 CNY

- Both covered and open-air parking are available and can accomodate up to 100 cars. Parking lot open 24 hours.

Print Hotel Fact Sheet

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Hotel Highlights

The contemporary curved wing at Crowne Plaza Shanghai is an elegant addition and has a Grand Ballroom and our modern Circles Cafe. Book one of the new wing's corner Club rooms for sweeping panoramic windows, which overlook a residential neighbourhood in the French Concession.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 297 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location


2015 一月 26


I like the location of the Hotel relative to the attractions of the city. The nearby subway allows to avoid the taxi hassle.
Professional and inconspicuous service makes for a positive stay there.
Always happy to return.

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2015 一月 24


I must say that in the past 5 months have made many stays here. In all honesty the first visit I swore would be my last. Talked to the General Manager who said that he understood the problems identified and that he assured that he was working hard at fixing the issues and to please give them a second chance. That type of engagement by management is what is missing in many hotels I am pleased to say this property is now one of my favorite sites I visit. Do they have small issues yes all property's do. BUT here they will listen and try their best to fix the problem. Worth ever bit of the cost.

Posted byHotelStaff
2015 一月 26
Dear GenoJ, First we would like to thank you for taking you time to write about Crowne Plaza Shanghai, the willingness to share your thoughts is genuinely appreciated. We will, definitely, let our staff know about your kind review and ensure we keep up the good service to our customers. We also thank you for bringing your experience to our attention and for your support to our hotel. We look forward to receiving you again soon at Crowne Plaza Shanghai. Your sincerely, Hotel Team Crowne Plaza Shanghai
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Shanghai Suprise


2015 一月 22


Outstanding facility with attentive and courteous staff. Excellent food

Posted byHotelStaff
2015 一月 26
Dear Gee$, Thank you very much for taking your time to give this review full of praise about Crowne Plaza Shanghai. We are pleased to hear that we have met your expectations in terms of facilities, staff service and food. Looking forward to welcome you back in the near future. Your sincerely, Hotel Team Crowne Plaza Shanghai
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It feels like my home in Shanghai


2015 一月 20


My family and I have been staying at Crown Plaza on Pan Yu Road at least three times annually for the last 15 years, often for 10-15 days at a time.
It is very well-organized and life is comfortable and classy but it feels like home. The neighborhood is a very real Shanghainese neighborhood with great hair wash parlors, foot massages, and blind-man massage, and many small shops.
Several employees have been there forever and for a good reason...they are very knowledgeable and can help you with almost any question or issue you have. Some of the staff know my children and I know all about theirs. A very professional and yet very comfortable place to stay

Posted byHotelStaff
2015 一月 26
Dear olson3, Thank you for choosing Crowne Plaza Shanghai and for taking your time to share your thoughts on Tripadvisor. Our team was very glad to read your comment and to know you enjoyed your stay with us. We sincerely look forward to welcome you back anytime soon. Your sincerely, Hotel Team Crowne Plaza Shanghai
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