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Rated 4.4 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff The staff here was the best part of an already great hotel. The hotel was very clean and welcoming. I ate breakfast every morning and found it to be quite enjoyable. The variety of food was impressive. The bed and pillows were comfortable. As I said, the staff made the stay as memorable as it was. Lilly, Cindy, Lina, Sharon, and Letitia each went above and beyond to make sure my stay (as well as my co-workers) was the best it could be. I would definitely recommend this hotel to anyone staying in Shanghai. August 15, 2014
Rated 5.0 out of 5.0 by Great service This was my second stay at this hotel. The staff was very accommodating. I stayed on the Club Floor, and was treated by all the staff. Many greeted me with my name, in the breakfast restaurant and at the Club Lounge. August 15, 2014
Rated 5.0 out of 5.0 by 上海外高桥皇冠假日酒店住的很舒服 本次入住上海外高桥皇冠假日酒店,是会议预定的,价格与感受的服务相比,感觉很超值。会议室使用很方便,西餐厅服务很周到,前台接待很专业,很热情,服务意识很好! August 12, 2014
Rated 5.0 out of 5.0 by 设施较新,整体不错 设施较新,整体不错。 前台提取安排客房,最后要求送水果也送了。 游泳池在4楼,整体不错,唯一消毒水味道较浓。 西餐厅比较冷清,没有自助餐。大堂吧有表演。 洗衣服务不错。 室外停车面积不大,唯一泊车员没来指导倒车。 总体来说性比价较高,推荐。 August 11, 2014
Rated 5.0 out of 5.0 by Great stay In Pudong! Loved it! May have business in Shanghai again and won't hesitate to stay here again. Upgrade to club level! August 11, 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 乾淨熱誠微笑舒適 此行對於酒店的細心服務 非常滿意 也謝謝酒店提供詳盡的介紹 房間裡的清潔與乾淨也讓人安心 備品也很充足 餐廳的菜色也多樣 大堂酒吧的服務也是很棒 August 9, 2014
Rated 1.0 out of 5.0 by 房间是我住过的皇冠假日中最脏的一家 周末入住,房间地毯很脏几乎可以说是我住过的几十家皇冠假日中最脏的一家,原本计划住三天,现一天逃离。 也没有人识别我的身份。 主要还是脏,其他还过得去,基本就是快捷假日的水平,酒店像用了很久而且没有维护好的样子,很让人失望。 早餐尚可,服务员也不错,就是房间没有维护好,但这是酒店的根本啊。房间脏了,其他就谈不上了。 August 6, 2014
Rated 5.0 out of 5.0 前台服务到位,认真仔细 卓越运营的典范,感谢服务人员,特别是前台接待人员仔细认真服务,用各种方法查我的积分卡信息,并特别写在便条纸上,同时记下现有积分,并介绍一些操作方法,多谢了! August 3, 2014
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