Rated 4.4 out of 5 by 107
Rated 5.0 out of 5.0 床铺舒适，服务一流
July 23, 2014
Rated 5.0 out of 5.0 An enjoyable stay at Crown Plaza Pudong Shanghai
I stayed at Crown Plaza Pudong Shanghai during my work trip 18-19 Jul. There I felt I was staying at home. The staff were extremely helpful and pleasant. Special compliment to your Concierge team. They have prepared my parcels to pick up before my arrival and even sent for me to my room. As a supervisor myself, I would say that your Concierge team, led by Andy Lin, has shown the ultimate customer orientated service that every customer possibly can hope to receive. Well done!
July 22, 2014
Rated 5.0 out of 5.0 by MKZhang 床铺舒适，服务主动热情
July 21, 2014
Rated 1.0 out of 5.0 by Perakam Billing not done correctly
Billing for alundry is mentioned as complimentary in the reservation conformation for 2 pieces/day.
But it is finally charged in the final bill.
July 17, 2014
Rated 5.0 out of 5.0 by 一白一木 洗衣服领取时间可否提前
July 17, 2014
Rated 5.0 out of 5.0 by Mr Chong Feels nice to be remembered
i came back to this hotel after lapsed of 2 years and i know my preferences are in the system, i am happy that they make the effort to implement all of those preferences to the letter.
SO, eventhough half of the personnel i met 2 years ago are no longer around, but i still feel at home because nothing seemed changed for me.
Thanks for the effort.
July 16, 2014
Rated 5.0 out of 5.0 by aJiNaL Excellent & Well Trained Staff
Another trip to CP Pudong. Another excelent experience! Well done!
July 14, 2014
Rated 5.0 out of 5.0 服务周到、细致
July 11, 2014