Crowne Plaza Lake Malaren Shanghai

Hotel Front Desk: 86-21-56590888

Hotel Fax: 86-21-56590137

Hotel Email: reservations@crowneplazamalaren.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shanghai Pudong International Airport (PVG)

- Distance from hotel: 24.85 MI/ 40 KM North l

- Shanghai Hongqiao International Airport straight on A20 northward, exit to Hutai road follow north towards Luodian, after 8km turn right on Meilan road, go straight for 2km to hotel.

Pudong International Airport (SHA)

- Distance from hotel: 31.07 MI/ 50 KM North l

- From Pudong Airport directly on highway A30 northward, follow highway untill exit Hutai Road, turn left on Hutai Road toward Luodian, after 1.5km right on Meilan Lake road, go straight for 2km to hotel.

Train
Hongqiao Shanghai Railway Station

- Distance from hotel: 17.4 MI/ 28 KM North

- From Shanghai Railway Station turn right in front of station on Hutai road northward for 24km, turn right on Meilan Lake road exit and proceed straight for 2km to hotel

Subway

Metro Station - Meilan Lake on Line 7 of Subway

- Distance from hotel: 1.24 MI/ 2 KM South East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

Print Hotel Fact Sheet

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Hotel Highlights

With its classical style architecture set amid the open air and greenery of Lake Malaren the Crowne Plaza Lake Malaren is the place to meet for all of your needs. An extensive array of facilities inclusive of , 2 ballrooms, 7 meeting rooms, 3 KTV rooms, 6 Mahjong rooms, billiards and table Tennis rooms as well as fitness center, swimming room and Spa are ready to welcome you to the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 103 reviews
75%
Recommend This Property
Read All Reviews

Ratings Breakdown

103reviews

  • 5 Stars
    60
  • 4 Stars
    13
  • 3 Stars
    13
  • 2 Stars
    9
  • 1 Stars
    8

酒店整体感觉很好

By

mai 13, 2015

club

入住体验:房间整洁干净,酒店整体给人一种安心舒适感。酒店周围环境也很不错,十分适合休闲度假时入住。此行没有体验酒店的泳池和健身设备以及餐饮设施,期待下次再次入住体验。总体评价良好。

Posted by HotelStaff
mai 25, 2015
尊敬的客人, 感谢您的入住和反馈,我们会一如既往的给您提供最优质的服务,欢迎您的再次光临。
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第一次碰到如此差的泳池服务

By

mai 13, 2015

晚上8点到泳池,说没有拖鞋 没有浴巾。告知9点关门要早点出来。结果8点45分竟然开始关灯赶客。
第一次碰到这种服务的泳池,而且2年前来也不是这么差的服务啊!

Posted by HotelStaff
mai 25, 2015
尊敬的客人, 感谢您的入住,非常抱歉没能给您一个满意的入住体验,我们已经根据您的反馈采取的相应的行动措施,并且对相应的员工做了处理和教导,并增强了他们对客服务意识。 欢迎您的入住,感受我们的进步!
Posted by CustomerCare
mai 20, 2015
尊敬的客人, 感谢您入住我们酒店,并且给我们写下您在酒店的点评。从您的评论中我们也看到酒店服务中存在的不足,我们之后会更加从细节中关注客人的入住体验,如果您在入住过程中遇到任何方面的问题,也是建议您能够第一时间告知我们以便于为您提供更好的入住体验。对此给您造成的困扰我们深表歉意。我们衷心期待您有机会能够再次莅临我们酒店,让我们为您服务。 Sherry C
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性价比不错

By

mai 12, 2015

platinumelite

酒店性价比比较高,对会员给了相应的升级。欢迎水果不错,欢迎信上还有你的积分情况,蛮用心的。因为没有酒廊,送了下午茶,体验下来不错。客房整洁,但保养不是很好,给人感觉有点年头了。

Posted by HotelStaff
mai 13, 2015
尊敬的客人, 感谢您的入住和评价,我们会再接再厉,更上一层楼。 欢迎您的再次入住!
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Restaurant staff is no good.

By

mai 07, 2015

At breakfast buffet, the restaurant staff are not kind.
I asked to one cooking staff for small help, but she said "No" with strong voice. They need training to keep smiling.
From the sanitary point of view, potted plants with soil are not suitable for putting on the tables.
Over all, foods of the buffet taste are lower than other Crown Plaza Hotels'.

Posted by HotelStaff
mai 13, 2015
Dear Guest, Thanks for staying in our hotel. We apologize that we did not give you a satisfactory guest experience. We will do all the follow up to the problems that you mentioned. Hope you will come and stay with us again and see our improvements.
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