Rated 4.1 out of 5 by 21
Rated 1.0 out of 5.0 by kerrz 服务烂，会员待遇几乎没有，值班经理一问三不知
December 9, 2013
Rated 5.0 out of 5.0 by JLB53 Outstanding Property
Had the chance to stay at Crowne Plaza Lake Malaren for a short trip to Shanghai and was VERY pleased. Room was spacious, bed was very comfortable, bath had a tub and separate shower with a large vanity. Closet was larger than most hotel closets with plenty of space to put all my clothes. Property has 2 golf courses (one currently under renovation). My compliments to GM Richard Rennie and his staff for everyone was friendly, helpful and responded quickly and completely to every request. Breakfast in the main buffet style dining room was good and price was reasonable. Lobby bar has MASSIVE windows overlooking the golf courses, is tastefully decorated and comfortable. I have traveled to China many times over the years and stayed in many different properties and must say this was one of the very best. It was clean, comfortable, reasonably priced and didn't run into a major communication problem with anyone. On a 1 (LOW# to a 10 #High) scale I would give this property a solid "10"!!
December 8, 2013
Rated 5.0 out of 5.0 by RockJu comfortable bed and great service
comfortable bed and great service,nice staff.good benefits for members.
November 27, 2013