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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.3

based on 170 reviews
82%
Recommend This Property

Ratings Breakdown

170reviews

  • 5 Stars
    93
  • 4 Stars
    47
  • 3 Stars
    21
  • 2 Stars
    7
  • 1 Stars
    2

Great Staff and Hotel

By

February 09, 2016

I really enjoy staying at this hotel and to see the continuous improvement and development of the team. Each time I visit, the experience gets better and better. You can't ask for more than that!

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VERY NICE STAYING

By

February 01, 2016

Staying in XiaYang Lake Crowne Plaza is comfotable and i have a really good and delight living. The staff Lakovliev Mykola give me a really good impression.

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评价

By

January 25, 2016

软服务方面感觉非常好,在硬件上还希望有可提升的空间,比如之前反馈的,有个人长时间形迹可疑的停留在电梯处,如果,监控能及时发现,而不是我去反映,我相信会更好。

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服务一流,床品舒适

By

January 22, 2016

club

床品的舒适度很好
前台的服务态度很好
卫生间比较整洁
早餐的种类比较丰富,灯光氛围不错
礼宾的叫车服务很周到
酒店周围的环境很安静及整洁

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前台服务较高,性价比不高

By

January 20, 2016

前台服务较高,基本上可以算有求必应。但是由于酒店位置位于上海郊区,价格来说还是偏高的,对于商务旅行者来说,如果不是办公地点较近的话,建议别选择这里。性价比不高。

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服务一流,适合小孩游玩

By

January 19, 2016

platinumelite

酒店的环境不错,就在夏阳湖的旁边,白天带着小孩在湖边散步非常不错,还有养了一些小动物,小朋友非常喜欢

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Great staff and service.

By

January 19, 2016

Hotel reception, restaurant waiters and managers are very good attitude.
When I have any problems they can always help me solve quickly.

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Comfortable and great service

By

January 19, 2016

I was on a business trip for 4 times at Shanghai , and found that Crowne Plaza Shanghai Xiayang Lake have a very comfortable room and great service, all waiter are kind and polite, air conditioning is warm, so I like this hotel very much.

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スタッフの対応

By

January 18, 2016

朝食のメニューには改善の余地があると思うが、同エリアでの別ホテルとの比較では、遜色ないレベルと思う。
レセプションスタッフ、ドアマンの対応は非常に良かった。

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Good living

By

January 14, 2016

A very good choice. Clean and comfortable room. Friendly staff always trying to help.

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Great staff and location

By

January 12, 2016

club

I had some issues using the Internet but Kimmy and Doris helped me solve this problem.

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员工服务态度很好

By

January 07, 2016

club

总体还是不错的。礼宾部有点忙的样子,不过看上去做事情还是有条不紊的。前台服务态度也很好。check in 效率也蛮高的。

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