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Rated 3.9 out of 5 by 43 reviewers.
Rated 5.0 out of 5.0 by 硬件设施好,周边环境好。 酒店硬件设施恢弘大气,房间隔音好,床品舒适,能提供很好的睡眠,景观阳台视野好,空气好,直对夏阳湖,早晚散步极佳。早餐品种和口味未达到五星标准,希望改进。人员服务上尚感冷漠,希望加强培训,做到主动热情、真诚关怀。 July 20, 2014
Rated 4.0 out of 5.0 by konfortables Bett durchschnittliches Ambiente Im Großen und Ganzen ein gutes Business Hotel in China; große, gräumige Zimmer; Das Licht am Arbeitsplatz im Zimmer und die Arbeitshöhe sind nicht sehr angenehm. July 18, 2014
Rated 5.0 out of 5.0 by 枕头略不舒服 枕头睡的不太舒服,弹性不够好,凹进去之后就反弹不起来了,感觉有点奇怪。 另外,床也偏软,喜欢稍微硬一些的 July 16, 2014
Rated 5.0 out of 5.0 by 酒店应对突发情况反应迅速,丝毫没有推脱拖延的意思。服务有保证。 夏阳湖皇冠假日房间整体装饰风格现代,酒店公共区域地上有多幅立体画可供拍照游玩。客房宽敞,2米大床舒适,三星液晶电视很大。行政房带有小阳台可以观夏阳湖湖景。阳台上还带有一个小风铃装饰,让客房显得生动活泼。入住时赠送水果和夜床礼物手工巧克力都很好。 浴室工装工程不太合格,我入住期间浴室中的一些设施有所掉落,(恰逢我先生去吃早餐)我用浴室的紧急电话致电前台寻求帮助,前台值班经理很快赶来查看,并第一时间询问我是否需要去医院,丝毫没有推脱拖延的意思。让我非常安慰。后经过我先生简单的观察和判断我只是些小擦破也就息事宁人没有劳烦酒店送去医院。但当天的值班经理请示了管理层仍然赠送了果盘,蛋糕(蛋糕很好吃),及房价八折来弥补此次意外。特别是这一切是在我们没有要求什么的情况下大堂经理很主动的补偿道歉让我感到夏阳湖皇冠假日服务还是比较有保证的。 虽然因为此次意外给我的入住期间带来很多不快,我被砸到时的惊吓,无法移动时的尴尬,房间进进出出来看损坏设施的有好几批人。客房阿姨可能因为要担责任,所以还对我说了几句不太礼貌的话。但大堂经理诚挚的道歉和大气的解决抵消了我的不快(值得一提的是作为补偿赠送的蛋糕很好吃。)全五分是给那位大堂经理的。 July 9, 2014
Rated 5.0 out of 5.0 服务很好 整个酒店环境很好,就是西餐厅的早餐样式有点少,希望你能再增加一部分。新装修的主题房,还有部分味道。客房的卫星电视信号,有时接受补清楚。整体方面还是很好的。 July 8, 2014
Rated 4.0 out of 5.0 by Laowei Sehr schönes neues Hotel in angenehmer Lage (See, Park) mit Schwimmbad. Derzeit noch wenige ausländische Gäste. Leider keine Zeitschriften in Englisch (China / Shanghai Daily) Großes Angebot an chinesischen Fernsehsender. Der Sender: " Die Deutsche Welle" wäre super. Der Upgrade auf eine Zimmerkategorie mit Zugang zur Excecutive Lounch ist unverhältnis teuer. Interessant wäre ein Angebot von Leihfahrrädern. Die Frühstückauswahl ist groß, leider sind warme Speisen nicht richtig warm, die Abdeckungen der Töpfe sind permanent geöffnet. July 5, 2014
Rated 4.0 out of 5.0 by 整体环境还不错,周末放松一下 酒店比较新,整体环境还不错,不过细节方面有待加强,房间内有阳台。酒店在一个人工湖边上,绿化不错。 因为周末的关系,有很多小孩在大堂嬉闹,而因为酒店内部空间设计的关系,在9楼都能听到他们的声音,所以希望酒店方还能注意采用合适的方式与酒店带孩子的客人沟通,维护公共环境的安静和持续。 July 3, 2014
Rated 5.0 out of 5.0 by Food There is does not have any pure vegetarian food, and also difficult to locate them at the surrounding shops. A great effect needed to explain to the customer service personnel to get the cook to prepare the right fit. July 2, 2014
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