Rated 4.4 out of 5 by 70
Rated 5.0 out of 5.0 by jackson77 很满意
June 5, 2014
Rated 5.0 out of 5.0 by jerimizzay Crowne Plaza Shanghai Anting
The staff was very friendly, courteous and helpful. The rooms are well appointed with lit walk in closets, marble bathrooms, comfortable beds and black out curtains. Internet / wifi is free for rewards members. The air con took a little while to get the room to my liking but after that it was great. I highly recommend an in room massage! Also the same day dry cleaning and laundry was a life saver. A
June 4, 2014
Rated 5.0 out of 5.0 服务不错，房间舒适。
June 3, 2014
Rated 5.0 out of 5.0 by 凯尔00 床铺舒适
床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。 床铺舒适，服务一流。
June 3, 2014
Rated 5.0 out of 5.0 by 25love77 房间舒适，服务很好
June 2, 2014
Rated 5.0 out of 5.0 休闲度假不错选择
May 30, 2014
Rated 5.0 out of 5.0 by 小帅哥的爸爸 帅哥的爸爸
May 30, 2014
Rated 5.0 out of 5.0 by 非常帅的帅哥 非常好
May 30, 2014
Rated 5.0 out of 5.0 by 星辰的期待 非常感谢
May 30, 2014
Rated 5.0 out of 5.0 by nao09 关注客人的感受，让人难忘
May 28, 2014
Rated 4.0 out of 5.0 by peterwu007 Welcome friut is better than other CP hotel
Actually, everything is good, ex. staff, sanna, swiming pool, etc.. But only welcome friut impress me.
It includes many cookies and chocolate. It's pity for non-upgade to executive floor for a platinum member.
May 22, 2014
Rated 1.0 out of 5.0 by Suning914 Disappointing and annoying service at the pool
The hotel guest handbook clearly written the operating hour of swimming pool is until 22:00pm. However, I was denied entry to the pool at 21:15 and this is how the staff explained: " If I don't stop our guest using the pool now, I won't be able to get off work on time at 22:00pm". Well, it was disappointing but I can still control my mood.
Then the annoying thing happened. Another 3 guests#foreign nationals# arrived and also wanted to use the pool. This time your staff gave them entry to the pool, right in front of my eyes, with sweet smile on her face showing hospitality.
I reported this to the shift manager and the response was: "the pool staff don't speak English". Crown Plaza staff can't speak simple English such like "we are closed"? Doesn't sound reasonable to me.
Overall, the behaviour of pool staff is beyond my tolerance. Is it because the hotel operate two different hospitality standard towards local guest and foreign nationals? Or is it just simple racist behaviour? Either way this worth me escalating a complaint to IHG global.
May 20, 2014
Rated 4.0 out of 5.0 by Wacko Jacko Mr J Jackson
Food great, Staff great, Club lounge Bedrooms great and the club lounge happy hour Great. Will definately return.
April 9, 2014
Rated 5.0 out of 5.0 by C.Zhao Nice Stay
It's a good experience in this CP.Just the sheet is a little bit uncomfortable.
April 3, 2014
Rated 4.0 out of 5.0 by outlook 性价比不错，适合休闲放松
February 10, 2014
Rated 5.0 out of 5.0 by zhy1984 挺不错的酒店
December 31, 2013
Rated 2.0 out of 5.0 by Gerry520 硬件一流，软件需加强培训
December 30, 2013
Rated 5.0 out of 5.0 by RoadWarrior60 Outstanding Property and Staff
This is one of if not the best Crowne in the chains Asian properties that I have stayed at.
December 23, 2013
Rated 4.0 out of 5.0 by Happyliu A quite place to stay
The hotel is quite, the room is comfortable, and the staff are very friendly. The location is not the best.
November 19, 2013
Rated 5.0 out of 5.0 by Boettch70 Sehr gutes Hotel in ruhiger Lage
- Top Hotel ins ruhiger Lage
- sehr angagiertes Personal
- sehr gute und ruhige Schlafqualität
October 16, 2013
Rated 1.0 out of 5.0 Worst ever experience
Sept 23. Day 1:
After travelling,tired , sleepy tried to sleep in comfortable bed and found something cowling on upper legs. Fund a bug of 1 inch length in the centre of the bed below duvet at midnight. Just imagine how the rest of the night would have been!!! Guest manager and other staff was informed but they can not do anything except showing regret.
Sept 24 day 2: After finishing disastrous meeting with customer needed support from HQ in Canada and wi-fi in the room slow down. On complaining I was informed that I can not use two devices (Phone and Laptop) on internet in this room. Finally room was changed.
Sept 25 Day 3:
In the morning informed room staff to collect my laundry which is bundled in laundry bag. At 10.00 am in the middle of very important meeting my wife form Canada calls me up informing that hotel staff is trying searching. What is going on? When I call back hotel guest manager asking me whether I need my laundry back same day or tomorrow? Imagine the embarrassment and and frustration!!!
Do I need to give any rating or any further comment after above experience?
September 30, 2013
Rated 3.0 out of 5.0 by SHchin Nice Hotel with friendly staff, but room cleanig need to be improved
This is a new nice and big hotel with a very nice and big swimming pool and excellent gym. The food (both Chinese and western) is delicious and the view to the Golf course is wonderful. From my perspective following two points need improvement: 1) room cleaning, 2) education of employees in the bar area for making foreign drinks (e.g. caipirinha).
August 20, 2013
Rated 5.0 out of 5.0 by Bob512 Excellent Choice
Quiet location, excellent buffet breakfast & dinner, well designed rooms, FREE wireless internet
August 15, 2013
Rated 5.0 out of 5.0 by Boettch70 Super Hotel, bin immer wieder gerne dort
Ich bin immer wieder gerne in diesem Hotel.
Es liegt sehr ruhig, so dass man auch wirklich ausspannen und relaxen kann.
Die Zimmer sind großzügig ausgestattet, sauber und gepflegt, das Personal ist sehr zuvorkommend, aufmerksam und sehr hilfsbereit.
August 15, 2013
Rated 5.0 out of 5.0 by Luckytraveler1 Relaxing place to stay
The rooms were nice and the staff went out of their way to make sure my stay went well. Very quiet and relaxing atmosphere.
June 29, 2013
Rated 4.0 out of 5.0 by Anthony00000 Great Hotel - Pity about the Shuttle Bus & Taxis
Hotel is fantastic, staff are great, however focus has to be given to transportation.
Shuttlebus to the metro station was a disaster.
On the occassions I tried to use it, it didn't show up.
Taxi's also problematic to get hold of.
I waited over 45 minutes for a taxi to arrive.
This needs to be resolved.
May 21, 2013
Rated 4.0 out of 5.0 by Koster schönes Hotel in ruhiger Lage
Ruhige Lage, tolles Ambiente, sehr hilfsbereites Personal, man fühlt sich wie zu Hause.
March 31, 2013
Rated 5.0 out of 5.0 by Boettch Ein absoltus Top Hotel in Anting!
Wie immer bin ich , wenn ich in Anting bin, in diesem Hotel. Sehr freundliche und zuvorkommen de Mitarbeiter. Ich fühle mich dort sehr familiär. Super Zimmer (geräumig und sehr sehr gepflegt).
March 29, 2013
Rated 5.0 out of 5.0 by Boettch Top Hotel in ruhiger Lage
Wie immer ein exelenter Service und ein super Hotel in ruhiger lage, wo man sehr gut den Stress des Tages abbauen kann.
February 11, 2013
Rated 5.0 out of 5.0 by business321 new hotel
Nice hotel in Anting,Shanghai, but far away Shanghai Center, very close to Suzhou
December 9, 2012