Rated 3.7 out of 5 by 64
Rated 3.0 out of 5.0 by 心想事成 Everything in average
Everything this hotel is in average.
This hotel should be renovated, most furniture are wear out.
April 10, 2014
Rated 2.0 out of 5.0 by Porks Bad customer service
5* hotel? What a joke. This hotel should not bear the Crowne Plaza name. The staff are badly trained, their English is mostly bad. The Club Room staff were unhelpful and not interested in us. We had to look for someone to cook our eggs at breakfast. No milk available for coffee other than at breakfast. Smoking was allowed in the bar even though there is a large notice saying it is against the law to smoke in public areas. The manager refused to do anything, just told us to go to the Club Room for a drink - no drinks available at 11pm. Rotten fruit in the room and the reception staff did not understand why we complained.
February 1, 2014
Rated 4.0 out of 5.0 by beijing小飞哥 酒店确实比较老了，但是服务确实不错
January 27, 2014
Rated 3.0 out of 5.0 by 棉花糖1028 感觉一般，有点小失望
January 15, 2014
Rated 3.0 out of 5.0 Crowne Plaza Shenyang Zhongshan
Stayed for an extended time around 5 weeks.
Pretty good breakfast buffet. Good variety. Lots of space and clean. Asian and Western food. Bacon was soggy though, I wish they could make crispy bacon. Nice fitness center that is almost fully equipped except for a squat rack. First room I had was good for cleanliness and space. Good pillows and bed. Nice desk for work, walk in closet, bathtub and separate shower, couch and all of the other other standard amenities. One downfall is that I could not open the windows because the room was hot even with the heating off (in Nov). In December the room temperature was ok. Another problem is that on the 20th floor you could hear the service staff walking around with their hard shoes on the (probably) tile floor at around 6 am every morning. You could also hear them pushing stuff around on the ground. Wish they would wear soft soled shoes and carry things instead of dragging them. The second room I got was also on the 19th floor. It smelled funny.
December 17, 2013
Rated 5.0 out of 5.0 服务很好
December 3, 2013
Rated 4.0 out of 5.0 by Zhenghao cold room and decorating smell
1.cold room, Celsius is 23,too low.
2.decorating smell in room.
December 3, 2013
Rated 3.0 out of 5.0 by fayun 很一般的酒店
December 1, 2013
Rated 4.0 out of 5.0 by guoguo 还可以吧
November 24, 2013
Rated 5.0 out of 5.0 服务很好
November 19, 2013
Rated 3.0 out of 5.0 by Steven5056807 Not too bad
Sleeping supply is comfortable but service and enviornmnet is so so but location is very recommend.
November 17, 2013
Rated 4.0 out of 5.0 by shawshank 中规中矩的酒店
November 8, 2013
Rated 5.0 out of 5.0 by Leo21 酒店位置佳，公务很方便
October 22, 2013
Rated 1.0 out of 5.0 by slash820526 以前在皇冠多次从来没有过想这次的体验，难道是我走霉运？
October 18, 2013
Rated 3.0 out of 5.0 by sikumen 地理环境好，设施设备陈旧
October 1, 2013
Rated 3.0 out of 5.0 by Medman After 15 years ...
After 15 years at this facility I have seen a lot of changes in staff ... but it is consistently good ... but the facilities leave much to be desired ... the beds are rock hard, the rooms are very tired, and the bathrooms are marginal (old, not comfortable, marginally functional). The problem is ... or the extort-able position is ... there are not many options ... but fair location to downtown ... and the staff is very good ...
September 30, 2013
Rated 4.0 out of 5.0 by byeangel 比较老的一家店
据说以前是洲际来着 酒店很老了 设施什么的也就不能太高要求 还好服务员都很热情 这个要赞一下 酒店位置也不错 希望能重新装潢一下
August 5, 2013
Rated 3.0 out of 5.0 by DLang Poor value, never stay again
Almost NONE recognition for IHG® Rewards Members.
Messed up my paid stay points.
July 16, 2013
Rated 4.0 out of 5.0 by SOLA 性价比一般，设施需加强
July 14, 2013
Rated 5.0 out of 5.0 by George72 Wonderful Experience
This was my 1st time visit to Shenyang, and I have choosen to stay in the Inter-continental ZhongShan Crown Plaza Hotel. Due to the Chinese Lunar New Year seaon, I was offered a very speical rate when I reserved on-line. Until I checked in on the very day, I was even upgraded to the executive floor, enjoying more privilleges. Due to the good experience, I have decided to extend 2 more days of my stay, and the hotel also offered me a very good rate with the same entilement.
The room are generally big and clean (suit) and the service is excellent. I would definitely choose the same hotel again if I were to go Shenyang again.
February 20, 2013
Rated 3.0 out of 5.0 by bubbleislove A bit shabby for a Crowne Plaza
The facilities of the hotel feels very old: squeaky wardrobe doors, clogged shower heads, suspicious water heater..there is no brown sugar with the coffee bags, only white. If you are assigned a room at the end of the corridor in the winter, the room is freezing if you turn the air con full on, not to mention how dry the rooms are. Humidifier should be added to all rooms. In summary, I wouldn't stay at this hotel at all if it's not designated by the project my company assigned to.
The staff is friendly and helpful for most of the time, but I did get a very cold face one time during check in - completely ignored me when I tried to check in.
January 18, 2013
Rated 1.0 out of 5.0 by Touchstone Front Desk Check out
Staff at the front desk shows a bad attitude to me.
She didn't try to listen my word.
She didn't show any respects to its loyalty club member.
She didn't say "Sorry" at all.
Don't expect customer caring in this hotel!
January 2, 2013
Rated 3.0 out of 5.0 by BusinessStay2012 Good stay but poor hardware
The stay is average. Wanted to stay at Holiday Inn which is not far from this hotel but decided to make a change. Unfortunately, it isn't as great as I had expected and the hardware is just to old.
Will not choose to stay again until some work is being done on the hardware.
December 19, 2012
Rated 2.0 out of 5.0 by JohnnyQ 沈阳一晚
December 9, 2012
Rated 5.0 out of 5.0 by ahuscott 性价比高
November 7, 2012
Rated 1.0 out of 5.0 by li0227 伤心之地
October 5, 2012