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Rated 4.2 out of 5 by 102 reviewers.
Rated 4.0 out of 5.0 by 枕头不错 还凑合吧,早餐还可以。距离北陵公园比较近,附近溜达溜达还不错。但是第一晚入住被褥湿度很大,导致睡眠质量很差。而且床偏软,不是我喜欢的类型。枕头软硬适度还可以。 September 15, 2014
Rated 5.0 out of 5.0 by 服务态度满意 房间安静,床铺舒适,服务一流,尤其大堂副理能在接到客户问题时,第一时间迅速圆满解决问题,并且服务态度很好,对此很满意。 September 11, 2014
Rated 5.0 out of 5.0 by 住宿感觉很好 服务和环境不错,工作人员服务态度也很好。吃饭环境也不错。 问题:但是在住宿中没有电脑 ,洗浴时希望有换洗鞋子。 September 8, 2014
Rated 5.0 out of 5.0 by 可以一住的酒店 酒店地理位置在沈阳的北部,在市区内办事略显不太方便。酒店的设施还算是不错,在洲际集团沈阳的酒店中应该是最好的了。在酒店遇到问题能得到非常好的解决,服务意识很好。 September 2, 2014
Rated 5.0 out of 5.0 by 拾金不昧 退房后3天,回到上海,我才想起把戒指遗留在保险箱了,抱着试试的心态致电酒店销售姜先生,没想到10分钟后被告知已找到。两天后戒指又戴在我手上了。非常感谢酒店员工的高素质。 August 26, 2014
Rated 5.0 out of 5.0 by 服务一流 设施完善,服务响应速度很快,对服务要求的理解很到位,不用太费劲说,服务态度非常好!沈阳皇姑这个店就是停车不太方便,最好找服务员代泊。 August 26, 2014
Rated 3.0 out of 5.0 by 硬件很好,服务跟不上 前台人员服务意识跟不上,没有提供早餐及电梯信息,第一次给的房间安排在空调机房正对面,噪音很大。 提供了金卡会员号之后,就给了一张饮料券,没有任何语言问候等。 退房时,账单也没有主动提供,索要后,打印机又坏了,换了一台,耽误了很多时间。 August 18, 2014
Rated 4.0 out of 5.0 by good 总体不错,希望前台更主动些,更快些 ,另外前台的整体配合也需要更默契,否则前台客人多时会手忙脚乱,也会让人感觉很无序,也很耽误时间。 August 14, 2014
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