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Rated 4.1 out of 5 by 96 reviewers.
Rated 3.0 out of 5.0 by 硬件很好,服务跟不上 前台人员服务意识跟不上,没有提供早餐及电梯信息,第一次给的房间安排在空调机房正对面,噪音很大。 提供了金卡会员号之后,就给了一张饮料券,没有任何语言问候等。 退房时,账单也没有主动提供,索要后,打印机又坏了,换了一台,耽误了很多时间。 August 18, 2014
Rated 4.0 out of 5.0 by good 总体不错,希望前台更主动些,更快些 ,另外前台的整体配合也需要更默契,否则前台客人多时会手忙脚乱,也会让人感觉很无序,也很耽误时间。 August 14, 2014
Rated 4.0 out of 5.0 by 室内装修 房间内部装修有些老旧了,应该考虑重新装修了。 床垫太软,不是很舒适。 电视的频道太少,可供选择少。播放的画面质量也比较差。 建议覆盖无线网络。 August 14, 2014
Rated 4.0 out of 5.0 床铺舒适,服务较好,早餐一般。 房间还不错,比较新,床铺舒适,枕头舒服,服务较好,服务人员很热情,早餐比较一般,看了自助晚餐选择也不多,就在外面吃了。 August 13, 2014
Rated 3.0 out of 5.0 by 加强培训 对于员工私底下窃窃私语入住客人,并且模仿客人与酒店工作人员关于投诉的通话语气,是一种不尊敬的表现。希望洲际可以加强员工培训 August 12, 2014
Rated 5.0 out of 5.0 by 评价 总体上佳,跟其他城市的皇冠假日水准一致,但是沈阳皇冠假日酒店的周末会员六折订餐不包括早餐,其他城市基本都包括,希望能够改进。多谢! August 7, 2014
Rated 5.0 out of 5.0 by 性价比高,服务热情 前台人员服务热情,夜间12点到店办理入住,前台人员没有丝毫的不耐烦。并热心指点后续事项。 房间布置合理,干净整洁,尤其是卫生间。 早餐品种多样,服务人员服务周到。 总体感觉很好,已经列入出行选择的酒店。 August 6, 2014
Rated 5.0 out of 5.0 by 服务热情,卫生很好。 酒店的服务很热情,每个服务员都训练有素。酒店不计较小利,能够做到客人的需求最大化满足。办理登记快捷。送餐服务也不错。房间打扫很认真及时。只是房间面积稍小,但是很温馨。总体感觉不错。 August 5, 2014
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