Rated 5.0 out of 5.0 员工的服务以及精神面貌非常好
May 12, 2013
Rated 5.0 out of 5.0 by Roger71 Great Hotel
I have a great time in this Hotel.The staff was very helpful.The ambiance in this Hotel is great.I get a welcome drink in the bar.I feel very well in this Hotel.The room is very big and clean.Also the swimminpool and the Spa Area was very beautiful.Thanks for the good service and the helpfulness
May 7, 2013
Rated 5.0 out of 5.0 很不错的酒店
April 29, 2013
Rated 5.0 out of 5.0 by HardBall Highly Recommended
My stay at the Crowne Plaza was great, the staff went above and beyond for me at every opportunity.
If your looking for a place to stay that will make you feel like your satisfaction is a priority then stay at the Crowne Plaza in Shenzhen .... I will be back!
Thank you for everything,
April 24, 2013
Rated 4.0 out of 5.0 by savege2k Good as always
Friendly staff, very helpful. Good hotel, the usual Crowne Plaza experience. Value for money for a 5* hotel.
The only thing is you should get a power socket near the bed, so customers can use laptop in bed without worrying battery drained.
Work your desk lamp's hinge a little, not very smooth.
This is almost the only things I could recommend.
April 22, 2013
Rated 4.0 out of 5.0 by Jackw0249 很不错的酒店
April 21, 2013
Rated 5.0 out of 5.0 by EdR13 Great service; good access to metro
We enjoyed an excellent stay at the Crowne Plaza Landmark & Suites Shenzhen. We arrived at the Hong Kong Airport and then used a direct transfer service to get to the hotel. We arrived at the Crowne Plaza early (before 12:00 noon) but we were able to check-in at the Executive Club and obtain our room immediately. It was very spacious with a king-size bed, couch and sitting chair with a foot stool. It also included a very well-lit vanity area immediately outside the bathroom. The bathroom had both a shower and a full-size bath tub. Complimentary coffee, tea and water were replenished daily.
The Crowne Plaza is very convenient to the metro (Guomao Station, Green Line). We were able to use the metro for touring throughout the city. Upon our departure from Shenzhen we also took the metro to the Shenzhen Airport without having to make any station changes (the Green Line ends at Shenzhen Airport). There are escalators so there is no issue with luggage.
The Executive Club provides a great value. Breakfast is served at the Club each morning (although we choose to eat breakfast on the 3rd floor (Brew House) since it offered more variety – especially fresh noodle soup). Throughout the day cold beverages as well as hot tea/coffee are available along with snacks (peanuts, candies, cookies). In the evenings (5:30P – 7:30P) complimentary cocktails are served along with very upscale appetizers. There are both cold items (marinated salmon, cheeses, veggies & dip) as well as great hot items which vary every evening. The appetizers were replenished throughout the night so there is no problem if you arrive late during the happy hour sessions. Also, the Club is quite large so there’s no issue with seating. Our only tiny complaint was the lack of gin during our stay. It wasn’t a big deal because we drank vodka & tonic rather than gin & tonic but it was a bit surprising. We were told they usually have gin but were out of it.
Service at the Executive Club is excellent. Staff members do a great job in ensuring you have everything you could possibly need. They are warm, friendly professionals with excellent English language skills. In particular, we would like to acknowledge the services we received from Marty (check-in & happy hour); Kally (check-out & happy hour); Kate (touring assistance & happy hour); Rainbow (touring assistance & happy hour) and Jessica (touring assistance). The Club Floor Manager has a great team!
As noted above, the hotel breakfast is excellent. It has an amazing variety of dishes (Western, Chinese and Japanese) and they vary on a daily basis. The dishes were by and large very upscale such as sautéed Chinese mushrooms with peppers, smoked mackerel, marinated salmon and stir fried fresh greens just to name a few. One nice touch is that each table has wooden spoons on it with the table number. If you choose to have noodle soup or an omelet made-to-order, you leave the spoon as you place your order and one of the staff members will bring the dish to you after it is cooked. They serve a great cup of coffee and it is constantly replenished. We received excellent service from each of Nicole (Assistant Brew House Manager), Andrea (Hostess) and Luna (Staff Member).
The Crowne Plaza was a great place and we will definitely return to the property when we next visit Shenzhen.
March 28, 2013
Rated 5.0 out of 5.0 by TravelNic Overall good value for money
Stayed at hotel on a couple of different occassions and it has now become my preferred choice for accomodation in Shenzhen. Reasonable prices, affordable upgrades to lounge access, very good staff service, overall reasonably good english-speaking skills of staff and a very good location near restaurants, shops etc. Nice restaurants in hotel, including Prego, their very nice Italian restaurant. Only remark is the high prices of spa services, despite a 30% discount voucher.
March 20, 2013