Rated 5.0 out of 5.0 by Jcarinoo The little things that count...
I travel frequently for business but this is the first time that I found a little stuff toy in my room. Your staff placed Miffy on my bed.
It was a warm feeling as we single business travelers are usually away from family and friends for awhile, Miffy accompanied me during my stay in Shenzhen.
Thank you for your warm thoughts.
March 19, 2013
Rated 5.0 out of 5.0 by Takk Enjoyed Staying at Shenzhen Crown Plaza
Good Atmosphere, Nice friendly staff, quite and it is located in the center of Shenzhen close to all kind of activities
March 7, 2013
Rated 5.0 out of 5.0 by Perera Fantastic Stay!
Genuine hospitality, warm welcome and attentive service from the minute we walked in. Kudos to DM Venessa, for her exceptional professionalism and bottom of the heart service! Great experience overall, evrybody enjoyed. Truly humbled by the selfless service. Keep up the great work team!
February 24, 2013
Rated 4.0 out of 5.0 by philipyu21 nice price
this location ，this brand ， this price is good！staff is nice but when i chcek in, only twins room can offer to me but not the king room what i booked, a little bit dispoint
January 31, 2013
Rated 5.0 out of 5.0 by ScottieP Love your hotel!
This was first stay at this hotel and I really loved it! The only negative is downtown and the traffic challenge - it is worth the travel.
I loved it!
My only comment is that I would enjoy an upgrade to the executive floor - how is this made possible?
I booked 3 rooms on this occasion and we all enjoyed it.
The Italian restaurant was also very good - unfortunately I spent too much enjoying the wine!
January 30, 2013
Rated 5.0 out of 5.0 by Cameron Best Hotel in Shenzen..... Best Service in the world!
We stayed on the club floor for 6 nights in January 13' and had a fantastic stay! The rooms were well appointed and the added touches including Crabtree and Evelyn toiletries and pillow menu were lovely. We have travelled the world and found the staff of this hotel to be amongst the best, day after day they went above and beyond to meet our needs and ensure a wonderful stay. We dined in all the restaurants and the food was exceptional. The spa and swimming pool was also a nice change from the hustle of the city. The limousine service was great! All in all I would recommend this hotel above all others!
January 26, 2013
Rated 5.0 out of 5.0 by Java Comfortable and warm experience
The Bulters from 26F, who knew my habits when I went for breadfast and happy hour. They prepared my favorite newspaper and foods, brought me a cake to my room in my birthday, which touched me a lot. I always had a happy chat with them.
All these tiny pieces made me feeling at home when I entered Landmark.
January 24, 2013
Rated 4.0 out of 5.0 by PThomas Deecent property, but average F&B
The property is conveniently located and the staff is very helpful. However, the F&B is not living up to its name, especially the western food. I ordered a grilled combo which turns out to be mini-sized fried kaba... That is very disappointing.
Also, highly suggest provide thin blanket to room guest because it can get too warm to sleep with the down duvet in the heated room in winter time.
January 4, 2013
Rated 5.0 out of 5.0 by Duramax Smoking
Too many guests smoking in lobbies,hallways and elevators when there are No Smoking signs all over. I am not sure hotel can do anything as I think it is part of local culture. Your hotel not near as bad as some Crown Plaza Hotels but agian I think it is cultural issue.
I really enjoy your hotel and service provided to me and I will always stay there when I travel to Shnezhen.
December 17, 2012
Rated 5.0 out of 5.0 WOW - what a fantastic experience
To everyone at the Crowne Plaza Landmark Hotel:
I just wanted to let you know about my recent stay at your hotel.
From the very moment I stepped from the kerbside and into the lobby and being greeted by Jay the Concierge, to the young lady who checked me in, to the excellent team of Alex and Jake at the Brew House bar & restaurant and the young lady at the Spa reception, nothing was ever too much trouble.
All the staff I came into contact carried out their duties with a smile and good nature. Forgive me if I don't mention everyone individually by name as there were so many lovely members of staff all doing a great job.
The quality and choice of the food and beverage was excellent at both breakfast and at the Italian restaurant and Brew House bar.
The bedrooms and public areas were kept spotlessly clean and the sports and relaxation facilities were well kept and supplies of clean fresh towels plentiful. I cannot - could not - find any fault. Not that I was looking for faults, that's not my nature.
If there was one thing it would only be the mashed potato I had with the first evening meal on the 1st December. it was very watery and not creamy at all, but that's a very minor point in the overall scheme of things.
It was a real pleasure to reside at the Crowne Plaza Hotel & Suites Landmark hotel. Truly it was, and I cannot emphasise enough that there's a great team spirit there and they've done themselves, the brand and indeed everyone proud.
I sincerely look forward to coming back to Shenzen, next time for a holiday, and I will certainly be booking my stay at the same hotel.
December 17, 2012
Rated 5.0 out of 5.0 by SimplyC great service and excellent location
highly reccomend the hotel.the staff was helpful and kind enough to upgrade me to a very nice room. the breakfast is great if you fancy a continental one...and the location is excellent , just near by the HK boarder and many local facilities.
December 5, 2012
Rated 4.0 out of 5.0 by 1223 软件比硬件好的酒店
December 3, 2012
Rated 4.0 out of 5.0 by Toshi Good service
It was good. The staffs are good attendance. Food is good also.
November 29, 2012
Rated 5.0 out of 5.0 by Ssharma Quality of service
Very impressed with the quality of service by the staff - right from Front Office to Premium Club - outstanding !
November 26, 2012
Rated 5.0 out of 5.0 by Vince75 Friendly,Professional Staff, and all the comforts of home
I am a business traveler, and I stay at this Crowne Plaza often throughout the year. I always look forward to my return stays when I am in Shenzhen. The staff is always extremely helpful & professional, all with a smile and a thank you. The restaurants are wonderful with fresh selections daily, and a helpful staff to aid in food suggestions. The rooms are large, quiet and offer all the comforts of home. The location is a 5 minute taxi ride from Lo Wu train station, and very convenient for shopping. I would highly recommend this hotel to friends & family. Keep up the good work and I look forward to my next stay at the Crowne Plaza Hotel & Suites Landmark Shenzhen
November 14, 2012
Rated 4.0 out of 5.0 by Eugene58 Great location and nice hotel.
I really enjoyed the hotel and all its facilities. Also skilled staff. Please keep it up.
November 6, 2012
Rated 5.0 out of 5.0 by ulxima Impressive Improvement
I have stayed previously at this Crowne Plaza and I have always found it a great hotel with high standards.
This time I have been amazed beyond any reasonable expectations by staff.
Attentive, caring, ready to serve you.
I felt a true VIP, at least a valued Platinum Member.
Kudos to the Management for what I believe is a great achievement.
I am looking forward to come back.
October 30, 2012
Rated 4.0 out of 5.0 by Kamil Crowne Plaze Shenzen
The hotel is what I would expect from IC group hotel, the staff were very helpful their english was acceptable to a grate extent. I will definitely stay in this hotel next time I am in Shenzhen.
The only drawback I would say was the loud music from the nightclub.
October 28, 2012
Rated 5.0 out of 5.0 by Guncha Great service
I enjoyed my stay in Your hotel. It was my first business visit to Shenzhen and it was the right choice to stay at Crowne Plaza Hotel. I stayed there from 12.10. to 16.10.2012. and each day experienced excellent service, friendly and professional attitude from the staff. The room was large, the bed - huge:), the breakfast - delicious. I also enjoyed the swimming pool and the sauna and would recommend the hotel to my business partners and friends. Thank you!
October 24, 2012
Rated 5.0 out of 5.0 by paul731 Excellent Hotel
The check in experience is very good compared to some other Chinese hotels. My room was huge and the breakfast was free. I was very satisfied.
October 22, 2012
Rated 5.0 out of 5.0 by Marc Courtesy Staff & Spacious Room
I was surprised when the staff upgrade my room. It was fantastic & spacious. Over all good experience. I will stay again.
October 1, 2012