Rated 4.7 out of 5 by 108
Rated 5.0 out of 5.0 by Rocky2013 服务很好，还送了我们小公仔
January 4, 2014
Rated 5.0 out of 5.0 by 飘忽的难民 you are at home
I like tihis hotel.
Except some small improvements to do, the stay in this hotel was excellent.
When i arrived at lobby, only one staff was there to check in the rooms, which made me, for about 4 minutes, waiting for her with another customer. Good thing is that as that customer tool a long time, another staff came out to me. She was kind and apologyzed for leaving me waiting, before I going mad.
Her service was perfect, smiling, advising the room but not giving a definite room, telling me that "you can change the room if u donot like it".
The room is perfect as you have the quality of bed, the cleanness is there, you have the silent AC system, specially, you have a surfing bathtub ... Cool!
The location is prefect;
The club lounge provided a good service as well, in plus, staff was very kind.
one word, here I enjoyed a service that I can feel quality of IHG.
January 1, 2014
Rated 5.0 out of 5.0 by CGsama 简直。。。/点赞
December 31, 2013
Rated 5.0 out of 5.0 by Koto Excellent Location & Services
Very convenient location near-by major shopping malls, local markets. Good staff with good service. Room is clean. But need more selections for pillows.
December 30, 2013
Rated 5.0 out of 5.0 by sowick 离罗湖口岸很近，活动价格超值
December 29, 2013
Rated 4.0 out of 5.0 by golightlygl Great hotel but sort the shuttle out
As always, a great room and terrific staff. But I don't think I have one stayed here without having an issue with the shuttle bus to the station. They ask for it to be booked by even then it isn't available when you want it. It's incredibly annoying and I feel bad for it to take up the bulk of this review bit either offer the service it don't: just don't offer something that you consistently can't deliver.
December 24, 2013
Rated 5.0 out of 5.0 by Kane3721 Excellent Service
Good location, nice staff, excellent experience, highly recommended
December 17, 2013
Rated 5.0 out of 5.0 excellent service
big room and comfortable bed,
well-trained staff, amazing service from butlers
December 16, 2013
Rated 5.0 out of 5.0 by cbas05 Room is nice
The room is nice and comfortable, bed is large and nice
December 16, 2013
Rated 5.0 out of 5.0 by Eddie2013 Fabulous Weekend
I decided to visit Shenzhen for a weekend after my business trip in Hong Kong. My status was recognised and I was allocated a huge room. The next day when my friend decided to stay over, I rang the reception and the manager personally took care of the room switch.
He also personally called me to make sure I was happy with the new room.
Excellent service with attention to details.
December 13, 2013
Rated 4.0 out of 5.0 by ml1693 物有所值
December 9, 2013
Rated 5.0 out of 5.0 by jiang731318 温馨体贴 豪华舒适
December 7, 2013
Rated 5.0 out of 5.0 by KickMeOut comfortable room
Everytime I come to ShenZhen,I choose this hotel.
Rooms are very clean and quiet.
Beds are comfortable.
Located in downtown so its easy to find restaurants or stores around this hotel.
December 4, 2013
Rated 5.0 out of 5.0 by Martinw Excellent Stay
Stay on business and was highly impressed with this hotel. Excellent staff!!
December 1, 2013
Rated 5.0 out of 5.0 by Goldsmiths Luxury in Luohu
I had a lightning-fast business trip to Shenzhen so only stayed one night before heading to Hong Kong the next morning, and wanted to be near a land border to get to HK easily.
The Crowne Plaza Landmark in Shenzhen is really close to Luohu station where you can take the Hong Kong MTR to Kowloon once you are over the border, so it's really convenient if you need to go to HK.
I was lucky enough to get a room upgrade (12th floor) and the room itself was palatial! The bed was big enough to sleep 5 people comfortably (though I didn't attempt this) and there was room for a paddling pool and petting zoo (again, I didn't try this).
I had dinner in the 'Brew House' restaurant because I saw an advert in the elevator for their 'Ultimate Burger Challenge' and I thought I'd give it a go. Unfortunately the restaurant was empty when I went there, but the staff were great and the burger was absolutely HUGE (on par with the room!). It's also worth noting that IHG club members get a 15% discount on the food in the in-house restaurants, very nice touch.
All in all I had a thoroughly enjoyable and very comfortable time at the Landmark in Shenzhen, despite my short stay. Definitely recommend.
November 27, 2013
Rated 4.0 out of 5.0 by Shaan2012 3 nights stay during business trip
location is good. all staff are very cooperative and being IHG Member, they gave me all possible support.
Most of time. i enjoyed in Vienna Cafe/bar and it was good.
November 24, 2013
Rated 5.0 out of 5.0 by MSG1 Outstanding service - yet again
As a frequent visitor to Shenzhen, I am continually impressed by the excellent service and helpfulness of staff at the Landmark. I would recommend the hotel to both business travellers, and those on holiday. Particular thanks to the concierge team who did their best to relocate my lost phone.
November 24, 2013
Rated 5.0 out of 5.0 by cjshao 很舒适的酒店
November 18, 2013
Rated 5.0 out of 5.0 by ovp3664 Fantastic location and professional service all round !
I spent nearly one month in this hotel.
Simply put ,the best stay I have had in my many trips to China.
The staff at this hotel are very professional and courteous. They go out of their way to make your stay as comfortable and enjoyable as possible.
From check in to my departure the service never stopped. I was given free breakfast every morning while at the hotel. Also other little extras during my stay
Front office staff all the way through to restaurants and room service, spa and health club, excellent. 5 ***** star !!!!
Jake a waiter in the Brewhouse Restaurant was always a pleasure to deal with. Always smiling and attentive. A friendly guy.
Kally from Housekeeping/Front office helpful and attentive, and one particular Front Office Supervisor her name which now eludes me , both so helpful with my internet connection issues.
Too many names to mention and remember here.
Just to say you have a wonderful hotel, and a great team of people working there. Be proud !
No hesitation in recommending this property to anyone .
Great recognition of Reward Club card holders as well.
I certainly will return again.
Guest from Australia.
November 10, 2013
Rated 4.0 out of 5.0 by bacterFool spacious room with great service staff
Room was spacious and clean. Service staff was warm. the hotel is at excellent location if you wish to shop.
November 10, 2013
Rated 4.0 out of 5.0 房间整洁舒适
November 7, 2013
Rated 4.0 out of 5.0 by mg16 整体不错，早餐挺好的，房间很大！
November 6, 2013
Rated 5.0 out of 5.0 by Jannie13 Excellent overall stay
We stayed for 2 nights in this Hotel and loved every minute of it. We were upgraded at check-in which was terrific and the staff were fantastic on every level. From Reception, Concierge, Brew House and Vienna - all staff were extremely obliging.
We will definitely stay here again.
November 3, 2013
Rated 4.0 out of 5.0 地理位置不错，能够感受到前台服务的贴心，洗浴体验很好
November 3, 2013
Rated 5.0 out of 5.0 by Longhorn78 Wonderful Service
The staff treated me like it was a 5 star hotel. Very nice people, large rooms, nice amenities, and kept very clean. The restaurant was good as well.
October 30, 2013
Rated 5.0 out of 5.0 by rainpeng best hotel to live in Shenzhen Luohu
1,Room is very big and very comfortable;
2,TV set is new and large size;
3,Hotel offer fruit and enough water;
4,Swimming pool is big and deepth is safe and enough;
5,Parking is convinient for business man when drive pick up me ;
6, Outside enviroment is better than one of other 5 star hotel nearby;
7,Offer one cup of drink for menbership.
I always travel to shenzhen and this hotel is one of best, there are several 5 star hotel locate at the middle place of Shenzhen ,but not convinient for transportation if driver pick up me or drive to hotel.
October 29, 2013
Rated 5.0 out of 5.0 by rainpeng 房间面积很大，服务非常完善，硬件条件很好。交通方便，闹中取静。
October 25, 2013
Rated 5.0 out of 5.0 by Slava good
A very pleasant stay, in addition to the hotel's restaurant is a bit not good, other things are fine
October 22, 2013
Rated 5.0 out of 5.0 by lyly Great service
Th staff are very friendly. Marty and Tina from the front desk made me feel warmly welcomed and specially.
October 18, 2013
Rated 5.0 out of 5.0 by Kuba80 Great hotel, amazingly nice staff!
I stayed in this hotel on two occasions with most recent stay in August.
I arrived to the hotel very late evening without booking and it was a breeze to get the room. Check-in very efficient. Extremely friendly check-in clerk and concierge.
Room very spacious (even for Chinese standards it was huge), bathroom with separate shower and HUGE bathtub. All clean.
Good location if you are planning to go to Hong Kong - only few minutes away from Luohu border.
Hotel is only seconds away from shopping mall and many restaurants.
What amazed me the most in this property is the staff working there, extremely friendly, polite but also professional. They seem to know their job well!
I will definitely be staying there again. Well done!
October 18, 2013