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Rated 4.7 out of 5 by 108 reviewers.
Rated 4.0 out of 5.0 by 软件比硬件好的酒店 虽说是全套房酒店,毕竟有一定时间了,所以我感觉硬件不是那么好,房间里始终有点霉味,窗户很小很难开,但我打电话去前台是很快就有了回应,在晚上1点还有服务人员及时过来开了窗,虽然我一晚上没睡好,但是退房时前台主动关心我的情况,并表示抱歉,比起之前甲蕃古城的感受真是天壤之别。其实有时候客人要的就是真诚的服务,少有不足只要有诚意大家还是会谅解,看来假日同一系统皇冠还真是个方面都会好很多。 December 3, 2012
Rated 4.0 out of 5.0 by Good service It was good. The staffs are good attendance. Food is good also. November 29, 2012
Rated 5.0 out of 5.0 by Quality of service Very impressed with the quality of service by the staff - right from Front Office to Premium Club - outstanding ! November 26, 2012
Rated 5.0 out of 5.0 by Friendly,Professional Staff, and all the comforts of home I am a business traveler, and I stay at this Crowne Plaza often throughout the year. I always look forward to my return stays when I am in Shenzhen. The staff is always extremely helpful & professional, all with a smile and a thank you. The restaurants are wonderful with fresh selections daily, and a helpful staff to aid in food suggestions. The rooms are large, quiet and offer all the comforts of home. The location is a 5 minute taxi ride from Lo Wu train station, and very convenient for shopping. I would highly recommend this hotel to friends & family. Keep up the good work and I look forward to my next stay at the Crowne Plaza Hotel & Suites Landmark Shenzhen November 14, 2012
Rated 4.0 out of 5.0 by Great location and nice hotel. I really enjoyed the hotel and all its facilities. Also skilled staff. Please keep it up. November 6, 2012
Rated 5.0 out of 5.0 by Impressive Improvement I have stayed previously at this Crowne Plaza and I have always found it a great hotel with high standards. This time I have been amazed beyond any reasonable expectations by staff. Attentive, caring, ready to serve you. I felt a true VIP, at least a valued Platinum Member. Kudos to the Management for what I believe is a great achievement. I am looking forward to come back. October 30, 2012
Rated 4.0 out of 5.0 by Crowne Plaze Shenzen The hotel is what I would expect from IC group hotel, the staff were very helpful their english was acceptable to a grate extent. I will definitely stay in this hotel next time I am in Shenzhen. The only drawback I would say was the loud music from the nightclub. October 28, 2012
Rated 5.0 out of 5.0 by Great service I enjoyed my stay in Your hotel. It was my first business visit to Shenzhen and it was the right choice to stay at Crowne Plaza Hotel. I stayed there from 12.10. to 16.10.2012. and each day experienced excellent service, friendly and professional attitude from the staff. The room was large, the bed - huge:), the breakfast - delicious. I also enjoyed the swimming pool and the sauna and would recommend the hotel to my business partners and friends. Thank you! October 24, 2012
Rated 5.0 out of 5.0 by Excellent Hotel The check in experience is very good compared to some other Chinese hotels. My room was huge and the breakfast was free. I was very satisfied. October 22, 2012
Rated 5.0 out of 5.0 by Courtesy Staff & Spacious Room I was surprised when the staff upgrade my room. It was fantastic & spacious. Over all good experience. I will stay again. October 1, 2012
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