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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 596 reviews
87%
Recommend This Property

Ratings Breakdown

596reviews

  • 5 Stars
    344
  • 4 Stars
    178
  • 3 Stars
    49
  • 2 Stars
    12
  • 1 Stars
    13

商务便捷

By

April 27, 2016

商务环境较好,适合于较高层次的商务、社交活动。
床具、泳池、健身中心利于恢复体力。
小朋友在此也会自由嬉游。

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員工服務一流

By

April 27, 2016

club

今次入住是經過IHG的網頁預訂的, 並且有輸入IHG Rewards Club的會員號碼, 但完成住宿後, 竟被定性為Non-Qualifying stay, 覺得很奇怪。對酒店整體服務感到十分滿意, 尤其是辦理入住的前台員工, 一句「歡迎X先生您回來」, 令客人有回到家的感覺, 其他各部門的員工服務也很出色。行政酒廊的食物在下午茶時間預備得很少, 稍為遲些到達便沒有東西吃了, 沒有及時補充, 飲品方面, 啤酒只是放了數瓶出來, 要客人主動向服務員要求添加, 預備多些放在冰箱不成嗎? 房間舒適度也很好, 建議在day bed加多一個cushion就好得多了。

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环境很差,周围杂乱

By

April 27, 2016

这是我住过最差的一家洲际集团旗下酒店。 没有任何一项达到了皇冠假日品牌应有的品质。 周边环境特别差,在一堆废弃工厂中间,晚上还有非常吵闹的酒吧。

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alles ok

By

April 26, 2016

sehr gutes Preis Leistungsverhältniss, sauber und gutes Frühstück.
Leider auch hier ein lauter Club auf einer Hotelseite Richtung Wallmart Center

Posted byHotelStaff
April 29, 2016
Verehrte gäste, ich Danke Ihnen für ihre longgang Pearl River Hotel Crowne Plaza Hotel wählen und hinterlassen sie ihre Kommentare.Tut Mir leid, ich bin nur durch die Maschinelle übersetzung, um Ihnen zu antworten, bitte vergib Mir.Erstens, ich Danke Ihnen für die Sicher Lange hotel, hotel für die gäste MIT Guten Produkten und DIENSTLEISTUNGEN, sehr glücklich, Wir haben es geschafft.Zweitens, WIR für sie in ERFAHRUNG auf externe faktoren tut Mir so leid, hotel Hat auch über wirksame Mittel zur lösung der einmischung von außen, die hoffnung auf ihren nächsten aufenthalt War zu sehen, dass UNSERE Fortschritte.Schließlich freuen Sich auf ihren nächsten besuch.Longgang Pearl Hotel Crowne Plaza
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酒店体验不好 一晚上没睡着

By

April 25, 2016

空调没办法调节,床和枕头不够舒适,房间里有很多小虫子,很多蚊子,一晚上完全没办法睡着。酒店的洗浴用品也很敷衍,是住过体验比较差的皇冠假日了…
酒店楼下中餐厅早茶的出品还不错,可以去吃,价钱也蛮合理。

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Good Hotel

By

April 25, 2016

Service is good,
Food is OK,
Room is clean.
Front desk is nice.

Posted byHotelStaff
April 29, 2016
Dear guest, Thanks for choosing Crowne Plaza Shenzhen Longgang City Centre and leave your comments. We are concentrate on helping guests achieve the success. We will move on improving service for our guests . Hope to see you soon. Crowne Plaza Shenzhen Longgang City Centre
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朝食

By

April 21, 2016

club

朝食がかなり充実してました。ロンガン地区では一番充実していたのでかなり満足です。3泊しましたが朝食が楽しみで
時間をかけて楽しみました。コーヒーもとてもおいしかったです。中国のコーヒーはあまりおいしくないですがクラウンプラザのコーヒーは普通においしいです。また機会があれば宿泊したいです。

Posted byHotelStaff
April 26, 2016
尊敬する客、深セン竜の珠江の冠の休日のホテルを選択してあなたの講評を殘します。申し訳ありませんが、私はあなたに返答することができます。私たちのホテルには、私たちのホテルには、私たちは満足の製品とサービスを提供することを望んでいる。次回お楽しみにお待ちしております。深セン竜竜の珠江の冠の休日ホテル
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酒店整体不鐠, 員工需增培訓

By

April 21, 2016

club

酒店整体不鐠,服務的員工態度也很友善, 只是前台員工辦事不夠細心,溝通及解決問題能力有限, 需增加以培訓, 有點像LOCAL HOTEL的素質

Posted byHotelStaff
April 26, 2016
尊敬的宾客, 感谢您选择深圳龙岗珠江皇冠假日酒店并留下您的点评。首先,感谢您对酒店及员工的肯定。其次,针对您提出的情况,我们将与相关部门进行沟通解决,了解事情的整体发展,以避免同样情况的再次发生。再次,我们将加强员工工作技能及服务技巧的培训,使之能为宾客提供更满意更高效的服务。最后,我们将继续努力为宾客提供满意的服务和产品,希望在您下次入住的时候能看到我们的进步,期待您的下次入住。 深圳龙岗珠江皇冠假日酒店
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Professional Hotel Staff with Caring Hotel Guests in Mind

By

April 20, 2016

platinumelite

I had a late night dinner in the Chinese restaurant on the 3rd floor in the hotel. The whole group had a great time and delicious food as well as drinking a bit over. We were almost last group leaving the restaurant. I was not aware of that I lost my cellphone in the room.
In the early morning after I woke up, I found my cellphone was NOT in my room. I was panic and went down to the hotel front desk trying to locate my phone. No one reported finding a phone.
I went back to my floor and the Club Lounge Supervisor, Anna, found my frustration and asked me what happened. I gave her my story and she asked me where I was before going to sleep. I told her that I was having my late night dinner in the hotel Chinese restaurant. Anna later had the restaurant staff checked the room and found my cellphone. Anna even went downstairs and pick up my phone for me. I appreciated her efforts in finding my phone very much!!!

Posted byHotelStaff
April 26, 2016
Dear guest, Thanks for choosing Crowne Plaza Shenzhen Longgang City Centre and leave your comments. We are so happy that you have a good stay experience with us and so proud of having a good staff like Anna. Hope you have a good tripe in China. Hope to see you soon. Crowne Plaza Shenzhen Longgang City Centre
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價格合理、環境舒適

By

April 20, 2016

club

整體很好。環境寧靜、舒服、自助早餐豐富。附近有超市及商場。

可惜的是,在食自助早餐時,見到一個男子在放優酪、益力多旁的地上吐痰,感覺很不衛生。希望酒店多張貼告示提醒。

Posted byHotelStaff
April 26, 2016
尊敬的宾客, 感谢您选择深圳龙岗珠江皇冠假日酒店并留下您的点评。非常开心您在酒店拥有一个美好的入住体验并且感谢您对酒店及酒店全体员工的肯定。同时,我们为您的早餐经验深表遗憾。酒店一直致力于为宾客打造完美舒适的入住、用餐的环境,从而让宾客身心愉悦。我们将最大努力温馨提醒宾客文明用餐,共同打造文明舒适的就餐环境。期待您的下次入住。 深圳龙岗珠江皇冠假日酒店
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服务一流,整洁舒适

By

April 20, 2016

服务一流,整洁舒适
服务一流,整洁舒适
服务一流,整洁舒适
服务一流,整洁舒适
服务一流,整洁舒适
服务一流,整洁舒适
服务一流,整洁舒适
服务一流,整洁舒适

Posted byHotelStaff
April 26, 2016
尊敬的宾客, 感谢您选择深圳龙岗珠江皇冠假日酒店并留下您的点评。通过您的评论,我们看到了您的赞扬,您的赞扬是对酒店最大的肯定。酒店管理层及酒店全体员工一直以来都尽最大的努力为宾客提供满意的产品和服务,让宾客能拥有一个美好的入住体验,达到功成旅就。我们诚挚欢迎您的下次入住。 深圳龙岗珠江皇冠假日酒店
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感谢

By

April 17, 2016

我上次入住时,中午在外面吃坏了东西,下午就感觉不舒服,但是还是吃了晚饭,结果夜里3点起来拉肚子,感觉天旋地转害怕自己就这样丢了性命。打电话给酒店,值班经理Terry和另外一位绅士迅速来到我房间看我怎么样。我上完厕所之后,感觉好了一点,没有到要去医院的程度,就让他们两个在房间里面又陪了我一会,后来感觉好转了才让他们两个离开。感谢酒店迅速的响应和照顾,让我觉得是一个非常可以信赖的酒店。

Posted byHotelStaff
April 20, 2016
尊敬的宾客, 感谢您选择深圳龙岗珠江皇冠假日酒店并留下您的点评。我们很荣幸能在您需要陪伴和帮助时在您身边,也提醒您下次出差在外,注意保护好您的肠胃=D。另外,您的好评是对酒店及员工最大的认可和鼓励,我们将继续努力为宾客提供满意的服务和产品。期待您的下次入住。 深圳龙岗珠江皇冠假日酒店
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