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Rated 4.3 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Top-Adresse für Geschäftsreisende Das Crowne Plaza Longgang City Center ist für mich eine Top-Adresse für Geschäftsreisende. Als Member im IHG Rewards Club ist ein Upgrade bzw. die direkte Buchung einer Suite bezahlbar und beinhaltet zahlreiche sehr angenehme Extras, z.B. die kostenfreie Nutzung der Clublounge oder die Möglichkeit, dort morgens in Ruhe zu frühstücken (wobei das Frühstück im "normalen" Bereich deutlich mehr Auswahl hat). Die Zimmer sind sehr sauber und auch gut ausgestattet. Ideal, um abends die täglichen Termine nachzuarbeiten und/oder mit den Kollegen in Deutschland zu kommunizieren. Das Personal ist extrem höflich, schnell und hilfsbereit. Auch wird hier insgesamt sehr gut englisch gesprochen. Ich kann das Hotel ohne Einschränkung empfehlen und werde sicher Stammgast bleiben. November 13, 2013
Rated 4.0 out of 5.0 by Almost exceptional Everything was exceptional about this hotel except for the AC cooling in the room. Did not ever get below 21 c. I like it cold while I sleep and air motion. It seems like they do something in the middle of the night to turn up the AC so it gets warmer in the room even though you keep it set low. I have experienced this with older Chinese hotels but this is a very new brand hotel so you would not have this problem at an upscale International hotel. November 11, 2013
Rated 5.0 out of 5.0 by Excellent for the price Greeting was great and recognized as club member and taken to the club floor and provided a drink while they got our rooms ready (arrived early). The rooms are very clean and new - the only thing I would suggest is to have coffee in the room. When you wake up early it is nice to have a cup of coffee. They have a pot in the room to make hot water, but no coffee or even tea in the room. This is surprising as every other hotel in China have coffee in the room. The club lounge is excellent and I rate one of the best... the breakfast in the club lounge is limited, but adaquate. Jack in the club lounge was very helpful and made sure we were taken care of well. The resturant for dinner is limited for westerners and after eating chinese food for several weeks it would be nice to have a better western selection in buffet. I ordered steak well done, and in was basically rare or medium rare --- I do not like my food still moving. Overall this is the best hotel in Longgang area and highly recommend. I would stay away from the SPA massage.... unless you like a guy doing the massage. Not my cup of tea so to speak. November 2, 2013
Rated 4.0 out of 5.0 有待加强 硬件上可以,但服务有待加强主动性和及时性。洗件衣服要24小时,下午3点多拿去洗的,后来死催难催才在次日2点多才拿回来。 October 29, 2013
Rated 3.0 out of 5.0 by Not too bad Not bad-Englisg skills poor. Need to to bad better. October 25, 2013
Rated 5.0 out of 5.0 by 物有所值 整体感觉都比较满意,可惜要住到深圳关外这么远,不能常常来,在深圳市区内难找到这么好的酒店了。这个评论还叫短啊,难道要写论文吗?有这么专制的,这个服务有待提升啊! October 21, 2013
Rated 3.0 out of 5.0 by Great stay if not for the incidence at check-in The overall experience would be good but this was marred by the attitude and voice tone of the staff handling the check-in. That night I tried to log into my emails to get the voucher he demanded (he had said that if I don't produce the voucher, he will charge me the full rate) - spend 2 hours trying all ways and means to print that voucher ; decided to see the Duty Manager and was told by her that the voucher is not needed. Kept my travelling companions waiting for me for dinner; we eventually had dinner at 9.30pm. The hotel has good ambiance, comfortable bed and pillows. I would recommend to friends. Suggest hotel make effort to familiar taxi drivers in Lou Wu re directions to hotel; we took a taxi from Luo Wu to the hotel and the taxi driver had problems with directions. October 19, 2013
Rated 5.0 out of 5.0 by Good hotel to stay Comfortable atmosphere, environment, bed and great customer service. Front desk reception was well prepared by providing efficient check-in. Hotel surrounded by shopping malls and restaurants. Walking distance to Longcheng Place. Slightly faraway from subway but it doesn't affect you as beautiful Longcheng garden with green is along the way from Longcheng Subway Station to the hotel. Best hotel at Longgang Shenzhen. I'll return in future. October 5, 2013
Rated 5.0 out of 5.0 by Excellent value and service As a frequent traveller to China (Shenzhen) I can honestly say that this hotel offers the best value without compromising the luxuries of many hotels at twice the price. The rooms are very well appointed and have the business traveller in mind with wireless internet that actually works and the ability to connect devices to the AV system in the room. My only gripe would be that the pillows are far to soft, but if this is my only concern with my room after staying 14 days I would consider this a great experience and I would highly recommend the Crowne Plaza to anyone and have done so to business associates in Australia. September 23, 2013
Rated 3.0 out of 5.0 by Resolve distance issue Hardware is very nice, staff is courteous. Two issues though, the first is that the place is really far from downtown ShenZhen. While nearest metro station is probably 15-20 minutes walk, suggest run 0.5-hour shuttle. However in my view, the best way to retain visitor from skipping hotel on the weekend, is arranging for subsidized vehicle/transportation. Otherwise, people will move out of the place whenever they can. For example, my colleagues left Friday to downtown for the weekend, then back on Monday despite of the usual packing and unpacking issue because there is no viable option to travel into downtown and back to hotel. Hotel's own transportation is very expensive compared to grey-market and "red-cab" does not come to hotel. The second issue is a bit weird: I suggest management check kitchen food. Seafood is not fresh at all, and we came down with terrible stomach problem next day. September 8, 2013
Rated 5.0 out of 5.0 by Great service experience Very well decorated, hearfelt smiling faces from the hotel staff, service oriented (in particular Jacky from reception and ms. Luo from cafe 2011). Great foods. My kids love this place. Great to be here! September 3, 2013
Rated 3.0 out of 5.0 Front desk staff very good service Front desk staff Mr Ricky provide a good service. He care for customer. September 2, 2013
Rated 5.0 out of 5.0 by Great service and good room and bed The service was good that the staff would close the drapery and make the bed and slippers before I went to sleep. Good Italian restaurant in the hotel. The bed was very comfortable. The front desk staff was very friendly and professional. August 31, 2013
Rated 5.0 out of 5.0 by Wonderful Hotel This is almost the best IHG hotel in the Guangdong area in terms of its convenience, concierge service, internet service, interior designs, maintenance, variety of amenities, restaurant choices, closeness to large-scale malls and other popular restaurants. I have stayed there for several times and would still like to go back to explore any new favourable finding like I returned every time to the hotel. August 18, 2013
Rated 5.0 out of 5.0 by Best hotel in long Gang Shenzhen Elite members this is indeed the best hotel in Long Gang Shenzhen Especially the hotel club lounge & their buffet dinner .......value for money.......very nice rooms....... Trust me if you have to visit Long Gang you must not miss this hotel managed by IHG Group. July 29, 2013
Rated 5.0 out of 5.0 by Great hotel great service.. Elite members trust me this hotel has a great look and service is very good . The rooms are very clean and comfortable.staffs are very attentive , they serve very good buffet from east to west. Location is a little inconvenient but the surrounding amenities are there to satisfy us . The check in @ out is very swift .Ihg members get all the attention here. July 27, 2013
Rated 1.0 out of 5.0 by Everything is good except the temperature control monitor The temperature control monitor is a brand new monitor, but the screen size is so small that you do not know whether the unit is on or off. I stayed in this hotel in and out for the past 2 weeks and really no clue on the monitor except to feel the air con from a blowing distance. June 27, 2013
Rated 5.0 out of 5.0 by A very nice Crowne Ok nice hotel good location if your in Shezhan for business not near the Luwo train station. Good Sauna & Pool. Food is based on western tastes and many in hotel. Rooms big and comfortable. June 25, 2013
Rated 5.0 out of 5.0 by Staff makes the difference The entire staff on the 16th floor went out of their way to make sure my trip was enjoyable. Although Grace is now at the main reception, she still forwarded my special requests to the 16th floor without me asking! My favorite hotel in the Longgang area! June 14, 2013
Rated 3.0 out of 5.0 by Front Desk Friendliness I lost my free drink voucher when checkin. I was trying to get one on the first night after dinner, the staff attitude at front desk wasn't friendly enough before he finally get me a voucher replacement June 9, 2013
Rated 5.0 out of 5.0 by great value with great quality bed sndthe room is big enough for two. great facilities in washroom . clean and the shower place is good too. comfortable bed and we did call a room service. staff is nice and good taste of the burger. Soup tastes great. but just a little bit cold. overall we are satisfied. we have come here for twice already June 7, 2013
Rated 5.0 out of 5.0 by A superb hotel I have stayed at the other hotel in Shenzhen for the last 8 years and your hotel is far superior to the pavilion .Excellent helpfull staff ,your club lounge has a full selection of beverages and snacks . Overall one of the best hotels I have stayed in during my visits to china .Well done management and staff and look forward to my return in August .my stay was 26,27 28 and 31 may Room 1833 June 5, 2013
Rated 5.0 out of 5.0 Another experience in Longgang Crowne Plaza Staff is good. However not all expenses during my visit were counted to collect priority club points. May 28, 2013
Rated 5.0 out of 5.0 by Great hotel - comfortable and friendsly Staff helped whenever we needed it. Very clean and lovely fabulous breakfast THANK YOU May 27, 2013
Rated 3.0 out of 5.0 by Overpriced for the local area. When I started staying at this Hotel it was convenient, new and very good value for money. Over the last two visits the price has jumped sunstantially and now represents an expensive place to stay in the local area. Unfortunately on my last stay, despite staying on the 10th floor the thumping base from the new night club kept me awake until late into the night. The next morning I made the comment to the front desk, hoping I would at least be offered a higher floor but was simply met with a shrug, so I checked out and moved to another hotel for my remaining four nights. However, the rooms are generally comfortable and clean and the breakfast is fine. May 26, 2013
Rated 5.0 out of 5.0 by Comfortable room and good breakfast I think the hotel is the best in Longgang. Services are good, my room is comfortable, ... One important thing is location---near shopping mall, library, cinema, transport station, etc. May 15, 2013
Rated 5.0 out of 5.0 by Sound Prof Improvement Think this hotel can be truly excellent if the noise pollution from the newly opened karaoke can be managed. 1. 3 of my team members have complained about the noise from the karaoke 2. The heavy pounding of bass can be felt sometimes from 00:00 to 02:00 in the morning 3. It is really annoying to be rudely awakened at the middle of my sleep May 4, 2013
Rated 5.0 out of 5.0 by 性价比很高 酒店设施很好,整体比较大气,服务态度非常好,由于很早赶飞机,竟然还提供早餐打包服务,房间很舒适,整体性价比很高。 April 26, 2013
Rated 4.0 out of 5.0 值得推荐 不错的酒店,房间很舒服。 性价比合适。位置上离开地铁有点远,但是还能接受。 附近的配套不太多。推荐大家住。 April 17, 2013
Rated 4.0 out of 5.0 by Great Service, a nice experience to stay at CP Longang cinty center SZ. Will be back once again, thank you! April 12, 2013
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