Crowne Plaza Changi Airport

Hotel Front Desk: 6-5-68235300

Hotel Fax: 6-5-68235301

Hotel Email: SINCP@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Singapore Changi Airport (SIN)

- Complimentary shuttle available

- The hotel is located next to Terminal 3. From Terminal 3 Basement Driveway, head north towards Terminal 3 Arrival Driveway and turn left towards Airport Hotel lobby. Terminal 3 is connected to Terminal 1 via Skytrain in the Public Area. Exit to public area and take the Skytrain. Alight at Terminal 3 Departure, walk straight and turn left. The hotel is next to the Skytrain waiting area.

Subway

Changi Airport Station

- The Mass Rapid Transit (MRT) station nearest to the hotel is the Changi Airport station. It is a five minute walk from Terminal 3. From the station, follow the signs towards Changi Airport Terminal 3. Take an escalator up to the terminal and take the elevator to Level 1. Upon exiting the elevator turn left and walk straight to the hotel entrance and reception.

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- Car Parking Available

- Self-Parking Fee: 57.60 SGD

- The nearest carpark is located at Changi Airport Terminal 3 Car Park 3B. Parking charges of $2.4/hr and $57.60 for a day apply for in-house guests and diners of Crowne Plaza Changi Airport's restaurants.

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Hotel Highlights

With an air-conditioned seamless link bridge from Terminal 3 at Changi Airport, you'll reach Crowne Plaza Changi Airport in seconds. We can escort you from the aerobridge to hotel with our VIP Meet-and-Greet Service. Book for a restful night or rejuvenating daytime stay. Feel refreshed on transit, enquire on our attractive day use rates.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 978 reviews
95%
Recommend This Property
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Ratings Breakdown

978reviews

  • 5 Stars
    659
  • 4 Stars
    229
  • 3 Stars
    51
  • 2 Stars
    19
  • 1 Stars
    20

Great location, good room

By

2015 五月 22

club

I had an early flight out of Changi Airport and Crowne Plaza allowed me to catch my flight without the stress of catching a taxi at 4 AM. I was pleasantly surprised by the cleanliness and quality of the room.

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Great Bedf

By

2015 五月 20

the only thing that was not prefect was the light in
the bathroom over the sink did not work and the
scale did not work

Posted by HotelStaff
2015 五月 21
Dear Cher Bear, Thank you for your kind comments and five-star review. We appreciate the time you've taken to write a review of your experience at Crowne Plaza® Changi Airport. We will be in touch to find out more details of your room. The information you provide us will be very helpful and we will work harder on providing all our guests with a seamless guest experience. Warmest Regards, Carrie Sim Distribution & Relationship Marketing Manager Crowne Plaza® Changi Airport
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The only place to stay at Changi airport

By

2015 五月 19

club

We transited Singapore at both ends of a three-week trip. We stayed at the Crowne Plaza one night outbound and two nights returning. When time is limited, when one's flight arrives late at night, or when one's flight departs early in the morning, the convenience of this hotel is priceless.
It is also a very pleasant place, and the prices are reasonable.
The only criticism I can offer-- The night tables on both sides of the beds should have charger outlets. Otherwise, just about perfect.

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I will not be back! This lousy hotel is a huge disappointment!

By

2015 五月 19

I stayed in this hotel from May 3 to May 4 before I left Singapore. This hotel, so far, is the most disappointing one I have ever met.

I arrived with four luggages. But no staffs offered to help. In fact, I had to go to the front desk to ask for assistance.
The check in process was incredibly long and troublesome. (So what!

I never have my Gold membership card with me. What are you going to do about it!) The very "helpful" young lade asked for my membership card again and again. So, I showed her my electronic membership card via IHG app and it took her i dunno how long to confirm my membership via the electronic card. The whole membership confirmation process was very long.

The most interesting part was that this "helpful" and "polite" young lady told me "NO UPGRADE FOR GOLD MEMBER BECAUSE WE DO NOT OFFER UPGRADE!"

The room was okay but the service ruined everything.

However, this was just the start of the nightmare. I even got charged by this hotel for staying with them at a time during which I was even in Singapore.

Anyway, think twice before you book this one.

Posted by HotelStaff
2015 五月 20
Dear Augchild, I'm very sorry to hear that you had such an unpleasant and disappointing experience at Crowne Plaza® Changi Airport. I understand that your experience was marred by the service not meeting your expectations. We have noted your comments on the lack of assistance offered by staff upon your arrival in the hotel with four pieces luggage. I can understand how frustrating that must have been and I would like to apologise on behalf of the hotel for the inconvenience. It is with regret that our promise of a seamless stay from check in to check out was not delivered due to a lengthy check-in process and extended time taken by our front desk staff to verify your gold membership. I would like to clarify that complimentary room upgrades are an exclusive benefit for IHG® Rewards Club Platinum Elite members. I'm sorry to hear that the staff at Front Desk did not offer you the polite and warm service nor given you an appropriate explanation of the IHG® Rewards Club Gold Elite benefits. I would like to assure you that this is not our usual level of service and we will be conducting an investigation. Our aim is to create a great hotel guests love and we will continue to work on improving on our guest experience. We will be in touch to find out more information about your stay. Thank you once again for the time you've taken to write such a detailed review. Sincerely, Carrie Sim Distribution & Relationship Marketing Manager Crowne Plaza® Changi Airport
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