Crowne Plaza Changi Airport

Hotel Front Desk: 6-5-68235300

Hotel Fax: 6-5-68235301

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Singapore Changi Airport (SIN)

- Complimentary shuttle available

- The hotel is located next to Terminal 3. From Terminal 3 Basement Driveway, head north towards Terminal 3 Arrival Driveway and turn left towards Airport Hotel lobby. Terminal 3 is connected to Terminal 1 via Skytrain in the Public Area. Exit to public area and take the Skytrain. Alight at Terminal 3 Departure, walk straight and turn left. The hotel is next to the Skytrain waiting area.


Changi Airport Station

- The Mass Rapid Transit (MRT) station nearest to the hotel is the Changi Airport station. It is a five minute walk from Terminal 3. From the station, follow the signs towards Changi Airport Terminal 3. Take an escalator up to the terminal and take the elevator to Level 1. Upon exiting the elevator turn left and walk straight to the hotel entrance and reception.

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- Car Parking Available

- Self-Parking Fee: 57.60 SGD

- The nearest carpark is located at Changi Airport Terminal 3 Car Park 3B. Parking charges of $2.4/hr and $57.60 for a day apply for in-house guests and diners of Crowne Plaza Changi Airport's restaurants.

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Hotel Highlights

With an air-conditioned seamless link bridge from Terminal 3 at Changi Airport, you'll reach Crowne Plaza Changi Airport in seconds. We can escort you from the aerobridge to hotel with our VIP Meet-and-Greet Service. Book for a restful night or rejuvenating daytime stay. Feel refreshed on transit, enquire on our attractive day use rates.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 977 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Bedf


20 May 2015

the only thing that was not prefect was the light in
the bathroom over the sink did not work and the
scale did not work

Posted by HotelStaff
21 May 2015
Dear Cher Bear, Thank you for your kind comments and five-star review. We appreciate the time you've taken to write a review of your experience at Crowne Plaza® Changi Airport. We will be in touch to find out more details of your room. The information you provide us will be very helpful and we will work harder on providing all our guests with a seamless guest experience. Warmest Regards, Carrie Sim Distribution & Relationship Marketing Manager Crowne Plaza® Changi Airport
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The only place to stay at Changi airport


19 May 2015


We transited Singapore at both ends of a three-week trip. We stayed at the Crowne Plaza one night outbound and two nights returning. When time is limited, when one's flight arrives late at night, or when one's flight departs early in the morning, the convenience of this hotel is priceless.
It is also a very pleasant place, and the prices are reasonable.
The only criticism I can offer-- The night tables on both sides of the beds should have charger outlets. Otherwise, just about perfect.

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I will not be back! This lousy hotel is a huge disappointment!


19 May 2015

I stayed in this hotel from May 3 to May 4 before I left Singapore. This hotel, so far, is the most disappointing one I have ever met.

I arrived with four luggages. But no staffs offered to help. In fact, I had to go to the front desk to ask for assistance.
The check in process was incredibly long and troublesome. (So what!

I never have my Gold membership card with me. What are you going to do about it!) The very "helpful" young lade asked for my membership card again and again. So, I showed her my electronic membership card via IHG app and it took her i dunno how long to confirm my membership via the electronic card. The whole membership confirmation process was very long.

The most interesting part was that this "helpful" and "polite" young lady told me "NO UPGRADE FOR GOLD MEMBER BECAUSE WE DO NOT OFFER UPGRADE!"

The room was okay but the service ruined everything.

However, this was just the start of the nightmare. I even got charged by this hotel for staying with them at a time during which I was even in Singapore.

Anyway, think twice before you book this one.

Posted by HotelStaff
20 May 2015
Dear Augchild, I'm very sorry to hear that you had such an unpleasant and disappointing experience at Crowne Plaza® Changi Airport. I understand that your experience was marred by the service not meeting your expectations. We have noted your comments on the lack of assistance offered by staff upon your arrival in the hotel with four pieces luggage. I can understand how frustrating that must have been and I would like to apologise on behalf of the hotel for the inconvenience. It is with regret that our promise of a seamless stay from check in to check out was not delivered due to a lengthy check-in process and extended time taken by our front desk staff to verify your gold membership. I would like to clarify that complimentary room upgrades are an exclusive benefit for IHG® Rewards Club Platinum Elite members. I'm sorry to hear that the staff at Front Desk did not offer you the polite and warm service nor given you an appropriate explanation of the IHG® Rewards Club Gold Elite benefits. I would like to assure you that this is not our usual level of service and we will be conducting an investigation. Our aim is to create a great hotel guests love and we will continue to work on improving on our guest experience. We will be in touch to find out more information about your stay. Thank you once again for the time you've taken to write such a detailed review. Sincerely, Carrie Sim Distribution & Relationship Marketing Manager Crowne Plaza® Changi Airport
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A great resource for the traveller


19 May 2015


This hotel is so very convenient and quite nice, that it makes needing to be very near the airport a pleasure and a breeze.

The food is ok, not great. The in-room dining is definitely something I would use again in a pinch, but the breakfast offerings are limited and not impressive. The lobby lounge breakfast on the go offering is not worth it when there are so many better options in the airport itself.

I stay on the 3rd floor facing the pool and that is truly a treat. I love walking out of my room for a quick swim in the pool that is cool enough to be refreshing and crystal clear. The planters spaced throughout the pool give it the feel of a lagoon.

Room is spacious and makes spending any significant time in it, a pleasure. The bed and air quality are great.

Posted by HotelStaff
20 May 2015
Dear CliffScott, Thank you for taking the time to share your experience at Crowne Plaza® Changi Airport. We strive to create a great hotel guests love and we I'm delighted to hear that our efforts were appreciated. We are pleased to be of service and we hope to welcome you back again should your travels bring you to Singapore. Warmest Regards, Carrie Sim Distribution & Relationship Marketing Manager Crowne PlazaⓇ Changi Airport
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